Getting Philosophical about Legend of Zelda: An Interview with Kristina Drzaic and Peter Rauch

Are video games philosophical texts? They certainly encourage players to make choices and explore what their consequences may be and in mapping those consequences, they can help us to see the world through certain moral and ethical lenses. The challenge, of course, is to encourage players to reflect on the logic shaping their actions and the game's responses, to move from playing the game to examining themselves and their decisions. A recent book, Luke Cuddy's The Legend of Zelda and Philosophy, sought to apply a range of philosophical concepts and debates to the long-standing Zelda video game series. A pair of my former students, Peter Rauch and Kristina Drzaic, both from our graduate class of 2007, contributed to the book and agreed to share some of their perspectives on the blog. I've had the pleasure to watch both of them grow as game theorists -- and in Kristina's case, as a designer who now works in the Australian games industry. Both of them did thesis projects for our program which centered around games: Kristina's dealt with game secrets and included a Zelda case study while Peter's dealt with the application of moral philosophy to game design. Their piece for the book, "Slave Morality and Master Swords", showed what happened when they mashed up their two projects -- not unlike combining chocolate and peanut butter to produce a new great taste sensation!

Here's what they had to say about the experience.

Why might Legend of Zelda be singled out for philosophical exploration? Is this book an acknowledgement of its long-standing commercial success or do you think it is a particularly "philosophical" game?

PR: I thought it was a bit strange, honestly. In working with Kristina to develop our ideas, though, I began to get a sense that the Zelda series is more than just the sum total of the individual games that make it up. It's also the Zelda brand, and the fan culture, the connections between the games, and the way they fit together in the minds of players. The fact that it's commercially successful is very important in the sense that commercial success ensures both the production of a large number of source texts and the gathering of a large fanbase that responds emotionally to the idea of a Zelda game. At a purely textual, narrative level, Zelda's built from some pretty standard genre conventions, and while they might not be original, they are pretty easily amenable to this kind of examination. Stories about heroes just seem to help people think about the nature of their world.

KD: That is an odd thing about exploring the Philosophy of Zelda. Peter and I both agree that the game series of Zelda is not, narratively speaking, a morass of intriguing philosophical questions. Every Zelda game has the same plot and In the Zelda world morality is fully black and white, good and evil. While replaying the same plot might sound boring, it isn't. Each game looks different, feels different, and behaves differently. Players keep coming back because the play itself is the attraction.

The act of play is where the philosophical questions become interesting. As you work your way through the game world you can subvert the seriousness, the story, and the philosophy itself through your play. In this way, Zelda is a good case study for how philosophical questions can function within a videogame; our book explores the experience of the player vs. the reality of the game.

The contributions to this book have branched out in many different directions. While Peter and I looked at how players of a game can subvert an intended game design and message, other contributors explored death, identity, time, art, utopia and so on.

In the essay, you describe some of your own pleasures in the game, yet I assume you both have separate and distinct personal histories as Zelda players. What can you tell us about your relationship to this game?

KD: As a kid I had an Apple computer for gaming, not a Nintendo console and so I missed out on the early Zelda games. My sole exposure to Zelda was through the Zelda television show.

If I remember correctly, I thought that if a game warranted its own TV show that game must be absolutely, positively the best game ever. Oh yes, if it is forbidden it must be better.

A few years later I tasted the forbidden fruit; My family got an N64 and I finally finally played the Legend of Zelda: Ocarina of Time. The game reached far beyond any imagined expectations, (and happily it was far better than the completely cheesy tv show I loved at age 7.) This game is special: it revolutionized game storytelling and had a sense of world depth that games today still struggle to match. At the time of its release I played the game three times in a row, felt moved to create a Zelda fansite and spread legends about secrets within the game itself. No game before or after has ever been this amazing to me.

Most importantly this game shapes how I play and design games today. When you explore a Zelda world you find the world rewards you for being curious. What could be better than a game that encourages the participant to question and explore the world that surrounds them?

PR: I was five and my brother was seven when the NES launched in the states, so I kinda grew up with the Nintendo brand. We got Zelda for Christmas, and played it to death--I actually discovered the "second quest" cheat before the magazines made it famous, but none of my friends ever believed me. Bastards.

Anyway, Zelda was pretty much the only thing in its genre for years, and each successive game seemed to get better. I fell out of contact with the series when I started undergrad, but I'm getting caught up now. It's a weird feeling revisiting a series that kept improving while you weren't playing it. Somewhere between coming home, and coming home to find that your house has been remodeled.

Your essay begins with a discussion of a gliche in the programming of Ocarina of Time which allows the character to defy the laws of physics in this fictional world. How can we understand the pleasure players take in exploiting this cheat in the system? How do we relate this pleasure to traditional understandings of what it means to identify with a character?

KD: Defying the laws of a game is an illicit pleasure. In the case of flying, the glitch play meant being able to explore the space in a new way and see incomplete construction and the game world's edge. The experience of flying in Zelda was like gaining access to the Disneyland Magic Kingdom underbelly or peeking behind the stage of a play. In flying through the air and playing with glitches you get to see things that are not meant for your eyes. It destroys the fiction but it also gives you, as a player, great freedom and mastery over the space.

Glitches of course, never help players "win" a game. They are deterimental, they might end in a game crash, but it is always intriguing to see a game break and wonder what rule is broken and how it changes the space you inhabit.

PR: Playing with glitches is something I generally don't try to do; my whole approach to games is about "reading" the rules and looking for that one

optimal path they point to. One of the fun things about working with Kristina is that we take such different things from the same games. That's kind of the essay in microcosm, actually.

You evoke Roger Callois's classic distinction between Ludus and Paidia here to explain the experience of playing this video game. Can you explain what you mean by these two terms and describe the different modes of game play experience they evoke for you?

PR: I know videogame studies (or whatever we're calling it this week) is a relatively new field, and I can't make a universal generalization analogous to how lit students feel when they have to read Important Canonical Text X for the first time. Still, in talking about Callois with classmates and friends, it always seems to devolve into a nitpicky discussion about whether or not it makes sense to completely separate improvisation and freedom from rules and restrictions in terms of play. In practice, it's hard to identify any actual case which has only one, and it'd be pretty silly to try to

derive some sort of ludus/paidia ratio from a given text. Gonzalo Frasca helped out by suggesting a cleaner distinction in which ludus games pointed the player toward a desired end condition and paidia games did not, and even though game designers are busily trying to break down that distinction, it's still pretty useful for describing games on a case-by-case basis.

Conveniently, Frasca's distinction also works well for looking at different play styles within a given text, which is pretty much where Kristina and I ended up going.

You close the essay with some speculations about Nietsche's Beyond Good and Evil as a way to understand the different constraints and demands games place on gamers. How do you get from Zelda to the ramblings of "mad anti-semitic Germans"?

PR: First of all, if there are Nietzscheans reading this who are upset by the term "mad anti-semitic Germans"--or mad anti-semitic Germans who resent being lumped in with Nietzsche--I sincerely apologize, and hope you'll still buy the book. That said, two things academic gamers, at least those in my neck of the woods, can't seem to stop talking about are narrative/fiction and vague ideas of "meaningful" play. I've always operated under the assumption that, to the extent a game can deal with meaning, moral or otherwise, it does so primarily at a narrative level. Granted, non-narrative games don't exist, so it might be a bit of a straw man.

Still, while rule systems can be used to refer to or play with ideas about morality, the ideas cannot be spontaneously generated from the rule system. What I found in thinking about Zelda that led me to apply Nietzsche was that when you stripped out all the "musts" and "shoulds" the player faces in trying to play a game "correctly," i.e. to its completion, all you have left is "can." At that point, the player can either put down the controller and do something more meaningful with his or her life -- not something I'd generally recommend -- or start generating their own "shoulds."

The hell with what Link wants to do, I want to throw explosives at chickens for half an hour. In Zelda, it's not possible to do traditionally "good" or "bad" things without interacting with the authorial narrative, because the narrative gives those actions their moral meaning. When that's out, it becomes a game about taking this avatar with an extremely limited set of actions and trying to make him do things the designers didn't want him to do.

How did you come to write this essay together? How does it merge ideas you've been working on separately for your thesis projects in Comparative Media Studies?

KD: Oddly it was not nearly as daunting a task as Peter and I first envisioned. My thesis, Oh No I'm Toast! Mastering Videogame Secrets explored the pleasure of playing a game the wrong way, and this kind of subversion means for a player. I'd even used Zelda as an example.

Peter's thesis, Playing with Good and Evil: Videogames and Moral Philosophy, provided the other half of our analysis; how does the act of player subversion complicate the relationship between player and avatar? We decided to keep things simple: start out explaining how players might play a game in a variety of ways, for the game, against the game, and breaking the game. Then we used Peter's framework to explore what this meant philosophically in terms of a player/avatar relationship. Even though Peter wrote from Boston and I from Australia the essay wove itself together like magic. Google Docs helped.

One might say it all came together as a kind of symbiotic beast.

PR: I think of it as more of a chimera, myself, but I suppose "symbiotic beast" works well. I think I've got a black spider-suit somewhere in the back of my closet.

Kristina Drzaic is a game writer, game designer, a filmmaker and a contributor to The Legend of Zelda and Philosophy: I Link Therefore I Am. Kristina earned her Masters Degree in Comparative Media Studies from MIT where she designed games with the Education Arcade and the Singapore-MIT GAMBIT Game Lab. She also holds a BA from the Unversity of Notre Dame. Kristina currently lives in the Land of Oz designing an secret game with 2K Games Australia. You can follow Kristina on twitter at http://twitter.com/poniesponies

Peter Rauch is a graduate of MIT's Comparative Media Studies program, where he studied the intersection of videogames, narrative, and moral philosophy. "Slave Morality and Master Swords" is his first print publication. He is currently at work on a number of projects in and out of academia.

Reinventing the Television Studies Textbook: An Interview with Jason Mittell (Part Two)

As you wrote the book, you clearly struggled with the issue of how to balance the classic examples in the field, many of which reflect the successive generations of television scholarship, with the need for contemporary examples which are relevant to the current generation of students. How did you resolve that issue?

I hope I resolved it! The book was based on my own course (also entitled "Television and American Culture") which has evolved over the past decade. I initially began teaching the course as a chronological history of broadcasting, starting with radio, moving through network television, and ending up in the convergent present - there are good textbooks to frame such a historical narrative. But I found that students taking the only television-centered course in the curriculum were itching to talk about the contemporary context - while I would highlight how early radio frames our understanding of 1990s internet, or 1950s single-sponsorship helps explain contemporary product placement, I found that the course wasn't working well to either capture the historical or the contemporary, and needed to be restructured.

When I shifted to a topical format that mirrors the structure of the book, I found that historical examples could work well to help explain what students think they know about the present. Thus it's essential to understand All in the Family to grasp South Park or Chappelle's Show, or the 1950s quiz show cycle to contextualize the 2000s reality boom. While the book is not a substitute for a television history text or course, I hope it's complementary to such histories, and lends itself to various teaching contexts. If a curriculum has only one TV-centric course (like at Middlebury), the book can frame the medium while introducing its history; if there are other courses in television history, the references should build on that exposure and knowledge to deepen students' understanding. And the book hopefully stands alone outside the teaching context, serving as an introduction to the academic study of television for readers of all ages with an intellectual interest in media. Or at least that's what I was aiming for.

A current debate in television studies centers around our tendency to focus on hip programs with self-reflective elements or on ensemble cast dramas to the exclusion of other genres and formats which often have much higher viewership. How did you confront this challenge in designing your textbook?

When choosing examples and areas to cover, my first imperative was to pick examples that spoke to students and encouraged them to look deeper into the shows that they know and enjoy. So while using programs like South Park, The Simpsons, Lost, and The Daily Show as examples does cater to my own tastes, it is really motivated by student interest - I have found that students get really excited when I tell them about my research on The Wire and Lost, much more than my work on Dragnet! Contemporary programs that get high ratings, like Two and a Half Men and NCIS, are not on the radar of most undergraduates, and thus fall short as pedagogical examples.

Additionally, I have no doubt that the historical significance of the more groundbreaking and "hip" shows will be more long-lasting than many of today's conventional hits, and thus tackling innovations is a better long-term strategy than looking at today's typical television. For example, John Fiske's examination of Hart to Hart in Television Culture is a great analysis, but virtually incomprehensible to readers today who have never heard of the show. Todd Gitlin's account of Hill Street Blues from the same era is much more readable and relevant because that more innovative show has lingered in consciousness and curricula.

That being said, I made a conscious effort to include sections on reality television, game shows, talk shows, soap operas, the news, and educational television. The world of television programming is so vast and expansive that it's impossible to be comprehensive. I didn't attempt to account for every genre and programming trend, but hopefully readers won't come away with the common misconception that important or interesting television only airs in primetime on networks or premium cable.

I was struck looking at the references in your book by how much television studies has expanded and matured as a field over the past decade. How did the current state of this field impact the decisions you made in creating this book?

The primary job of a textbook is to synthesize the field into an introductory framework; given the growth of television studies in recent years, this was both exciting and daunting. I didn't want to structure the book by methodology or theoretical approach, which is an organization that some other television textbooks use, so I mapped out the key elements of television and looked for scholarship addressing those core aspects. It also feels like the field has moved away from theoretical modeling and more toward an applied mode - take the approaches to the medium developed in previous eras, and provide detailed historical and analytical accounts of a wide range of examples and moments. Thus it was a rich vein of scholarship to mine.

It was interesting to see what facets of television have not gotten much scholarly attention, and frame the book to invite further investigation. One large area that seems to have been underexplored in recent years is advertising - besides a few specific case studies (like your own work on American Idol) and the typical broad jeremiads against commercialism, I found a lack of culturally-oriented accounts of the contemporary advertising environment, which is undergoing such rapid transformation. This is certainly a fertile area for any graduate students looking for a new project!

There were two smaller areas that seem to have been outside the main thrust of television studies, but I strategically included to inspire more research: copyright and media literacy. Both of these realms are inspiring a tremendous amount of activism and scholarship in other fields, but they have not been addressed by American television scholars as much as I would hope (I do think media literacy education is more central to British television scholarship). Again, I hope the brief sections on these areas will encourage further research.

Others have argued that there has been much more work on the ideological and economic dimensions of television, especially in regard to television audiences, than to the aesthetic dimensions. What challenges did you find in writing the chapters that deal with more formal issues?

A good indicator is that Chapter 5, "Making Meanings" (about the formal dimensions of the television text) is the only one without any endnotes! Not to suggest that there is no scholarship in this area, but it certainly has been less explored than issues of industry, reception, and representation. Most of the core scholarship on the formal elements of television is quite dated today, dealing with examples and modes of production that are less central to contemporary television. In some ways, scholars have been reluctant to return to questions of form and aesthetics due to the politicization of the field (which I've written about elsewhere concerning Lost). But I also think it's because there hasn't been a recent tradition to build on, and the comparable scholarship from the 1970s is hard to update. So I hope these chapters help lay things out enough to encourage scholars to build on this foundation.

Chapter 5 was in many ways the most difficult to write because of the vast number of terms and ideas that need to be laid out. I was trying to distill a vast formal vocabulary and framework into a succinct chapter, accounting for the variety of television styles spanning fiction and non-fiction, live and recorded onto various media. This is compounded by the fact that the majority of American high school graduates have not been exposed to any formal media education - while we can assume that a college-bound student has at least been exposed to some basic concepts of literary style, there are no guarantees that anybody has been taught the basics of editing and camerawork. Students do know a lot as savvy media consumers or self-taught producers, but the lack of consistent terminology and conceptual framework means that an introductory media course has to cover a lot of ground. So the sections on form and aesthetics is a large "brain dump" of material, that will hopefully be clear enough to provide a solid foundation for students to engage in their own analyses of television programming.

You provide a good deal of original research and analysis in this book. What do you see as the relationship between this textbook and your other scholarly projects, such as you work on genre theory and television, or your analysis of complexity in contemporary television narrative?

When I started the textbook project, my Genre & Television book had recently been released and I was starting to build my narrative project. I conceived as the two modes of writing as distinct - the textbook would be synthesizing other people's research, and the narrative book would be my own ideas more in line with my first book. But as I got deeper into the textbook, I found that these two modes of writing were far less distinct from one another than I had thought. The textbook does build on others' works more fully, but I'm still framing arguments, selecting examples and evidence, and guiding readers through a narrative. I also became enamored of a more accessible writing style - while I've always tried to write with a minimum of jargon or density, looking back on early publications shows how much my writing style has changed (hopefully for the better!). So I anticipate that even though the ideas will be less synthetic, I hope that the tone and style of my narrative work is more like the textbook than my earlier scholarship.

The other key influence on my writing has been blogging. I'm sure I don't have to tell you how gratifying it is to be able to put up an essay in progress and see the hits accumulate, knowing that people are reading your work, engaging with it, and offering feedback. The textbook has been out in print for a little over a month now, and I feel like it's less public than it was when I was posting chapter sections on my blog - reading a book is so private and detached from the author. I hope the textbook's website becomes a place of more active engagement and community once it is adopted and used in classes, but that's still an unchartered model. In planning my book on narrative, I'm striving to find ways to capture the engagement and immediacy of blogging, even while achieving the more archival mode of book publishing - but that's a topic for another interview.

Jason Mittell is Associate Professor of American Studies and Film & Media

Culture, and Chair of Film & Media Culture, at Middlebury College. He is the

author of Genre & Television: From Cop Shows to Cartoons in American

Culture (Routledge, 2004), Television & American Culture (Oxford UP,

2009), numerous essays in journals and anthologies, and the blog Just TV. He

is currently writing a digital book on narrative complexity in contemporary

American television.

Reinventing the Television Studies Textbook: An Interview with Jason Mittell (Part One)

I can think of very few examples of textbooks that have made original contributions to scholarship in media studies: Bordwell and Thompson's Film Art and Film History books may be the notable exception. I generally prefer not to use textbooks in my classes, exposing my students to cutting edge articles from books and journals, and increasingly to blog posts from key public intellectuals. Most textbooks homogenize and generalize, lacking the particularity and pointedness of other kinds of academic writing. They try to appeal to everyone, try to include everything that matters, and in the process, they mask the criteria which shape their construction of the field. For these reasons, I was more than a little surprised to learn that Jason Mittell, who I consider to be one of the top thinkers in television studies, was tackling the task of writing a textbook for this field. Mittell has been working on late on the issue of complexity in television narrative, having already contributed to our understanding of genre and television. We share a common intellectual background -- both being alums of the University of Wisconsin-Madison Communications Arts Program. Mittell is involved in our Convergence Culture Consortium and recently posted some interesting thoughts on his Just TV blog which compliments my focus on "spreadability" with what he calls "drillability." You can learn more about Television and American Culture here.

I had a chance to read some of this textbook project in draft form and was excited by what I saw, so as soon as I heard Television and American Culture was being released, I contact Mittell to do an interview for this blog.

Let me be clear: Mittell has done what I would not have thought possible, creating a compelling, up-to-date wide-reaching, nuanced, readable, and engaging introduction to television studies, a textbook which does what we want a good textbook to do but doesn't read at all like a textbook. As you will see, I wanted to get the genre theorist Mittell to reflect on textbooks as a genre and on the ways he chose to reinvent that genre through this project. In talking about Television Studies textbooks, Mittell also offers some reflections on why we should study TV and what the current state of the field looks like.

You open the book with a consideration of the Janet Jackson flap at the Super Bowl. What does this incident teach us about the range of different ways television functions in relation to American culture?

This was the first section I wrote during the book proposal process. I knew that the book's core model would be to show how television, like all media, can be understood as spanning a number of facets that are often treated separately - this was based on the "circuit of culture" model emerging out of British cultural studies in the 1990s. For television, the six facets that I identified are commercial industry, democratic institution, textual form, site of cultural representation, part of everyday life, and technological medium - the first draft of the book actually had only six (very long!) chapters, each covering one of these facets.

In drafting the book's introduction, I needed to come up with an example that would literally sell the book - to publishers looking at the proposal, to faculty reviewing the book for adoption, and to students on the core concepts and engaging tone to keep them reading. This was in late 2004, so the Janet Jackson "wardrobe malfunction" was still a current event, with ongoing legislative and judicial processes. It struck me as a perfect example to demonstrate this circuit of television in action, comprising the full scope of issues within an example that was very easy to write about - you don't need to see the clip to understand the case study, while many other examples that I could have used required more familiarity with a program, channel, genre, etc. The only problem is that the writing process took long enough that what started as a hot-button contemporary example reads a bit dated for today's students - and in a few years, it will be old news. So I'm keeping an eye out for a newer example to plug-in for the book's revised edition.

Many textbooks strive for a "neutral" voice which balances out competing perspectives in the field. You do lay out competing arguments here, but as you note in your introduction, you also take sides, constructing your own arguments about key contemporary trends and programs. How do you see your book relating to the genre expectations surrounding the "textbook"?

When I decided to tackle a textbook, I spent some time reading through a number of textbooks on the market, both within media studies and other fields. What struck me most was how disengaging and dull the majority of them were. Even when they were written by authors who can be lively and compelling writers in their other scholarship, the genre of the textbook seemed to follow the edict of a lot of network television: provide least objectionable content. They present material in a seemingly objective, overly-simplified manner, and write without passion or personality.

I had no interest in writing such a book. And my experiences as a teacher suggests that forcing neutrality, oversimplification, and disengagement results in bad pedagogy and bored students. While I want students to grasp material such as the differences between broadcast networks and cable channels, that's not the core of education to me - instead, they should be thinking about the significance of these systems more than simply recalling them. So I made it clear to interested publishers that I wanted to write a textbook with a more engaging voice and distinct argumentation - to quote my proposal, "By explicitly offering arguments and challenging assumptions, the book will be designed to engage students and force them to question their own positions, rather than the more typical textbook goal of recalling factual information." Oxford University Press fully embraced this approach, encouraging me to write the book for a sophisticated and engaged reader, not the typical textbook model.

This approach is certainly forged by my experiences teaching at a top-flight liberal arts college like Middlebury. I work with students who are taking my course as part of a broader liberal arts curriculum, not a pre-professional track that typifies a lot of Communications departments. To fit into an institution like Middlebury College, I need to make the study of television an intellectually-engaging and interdisciplinary endeavor - I wrote this book in many ways to spread that approach of "television studies as a liberal art" more broadly to other types of institutions. I'm optimistic that a lot of faculty will find my book more engaging to teach because it "talks up" to students, rather than assumes that they need to be distracted by glossy photos and random sidebars. We'll have to see how it's received by both faculty and students, but I wrote the book that I want to teach from (or would have wanted to read as an undergraduate 20 years ago).

The cover of your book shows contemporary television projected across a range of different screens, some of which look like the boxes we've used for years, and

some represent mobile phones, computers, and other emerging platforms. Does the cover of the book signal the obsolescence of its content? At what point as we

explode the range of distribution options, does television cease to be television as a specific medium and begin to blur over into all of the other media around it?

When I started working on this book in 2004, YouTube didn't exist, iPods had no video capabilities, and networks had only just begun to experiment with putting their programs online. By the time the book came out in 2009, the idea of television as defined by the box in your living room had lost its centrality. And there's no doubt that the last five years are not the end of this core technological shift - honestly, I don't know what "television" will mean in another five years. But I'm certain that the history of the medium and its industrial and regulatory systems will still matter - whatever technological ecosystem we'll be living in during the 2010s and beyond, some remnant of television will matter, just as the lingering presence and influence of print, theater, cinema, and radio still matter today.

The cover was designed to signal the book's engagement with technologies and programming of the past, present, and future. I suggested the idea of "lots of different shows on a variety of devices" to Oxford, and they came up with a design that I really love. But I'm sure in another decade, it will look like a dinosaur! Of course, the very idea of publishing a "textbook" might be arcane by then as well, so clearly I've embarked on a project with a potentially short half-life for both content and form.

You could argue that many of the topics you deal with here - convergence, digitalization, globalization, branding, shifts in audience measurement - are impacting all media. What do you see as the relationship between television studies and a more generalized media studies? Can we read the title of your blog, "JustTV," as a statement of sorts about how you position yourself in the space between television and media studies?

I see television studies as both on the forefront of media studies, and in danger of being forgotten. In many ways, television studies has led the charge for a humanistic model of media studies, and it has really set the model for a mode of scholarship that is both theoretically sophisticated and accessibly written, socially engaged yet historically grounded. This is probably in large part due to the luck of the draw in its intellectual history, as the field came of age after the peak of high theory in film & literary studies, and was in the right place at the right time to introduce the British cultural studies model to America, in large part through the work of our mutual mentor John Fiske. When I look at the best of media scholarship today, whether it's about videogames, popular music, or transmedia narrative, I see the influence of television studies of the past two decades and the model it helped establish.

But the danger of convergence is an assumption that all media are the same. This is certainly a lesson that the industry has faced repeatedly, as with ill-fated devices like WebTV, and I've seen similar scholarly missteps when academics trained in literature or film try to study a different medium as if it were simply another textual form (I won't name names here...). Specific aspects of television, from regulation to ratings, help shape the medium to an extent that you can't simply disregard the industrial systems and viewer practices that are unique to television. So my fear is that as television becomes more diffused - either through technological transformation or dilution across media - media scholars will neglect the specific practices and systems that shape our understanding of the medium. The specific lessons and facets of television studies shouldn't be lost as the boundaries of the medium blurs.

As for the name of my blog, Just TV refers both to the dismissive reflex common to academics viewing television, and an attempt to delineate the blog's scope. I do embrace broader issues in media studies, such as gaming, fair use, fandom, etc., but try to tie it to the specificities of television whenever possible. I hope that work like mine and many of my TV-centric peers helps legitimize the medium in the eyes of academia, just as the programming itself is becoming more accepted and embraced by scholars across disciplines. But I'm reminded of a wonderful talk that Charlotte Brunsdon gave at Society for Cinema and Media Studies a few years ago - she warned that "poor old television" might get lost in the transition from cinema studies to a digital-centric media studies, and called for scholarly spaces that still privilege television. Hopefully Just TV fits that bill.

Jason Mittell is Associate Professor of American Studies and Film & Media

Culture, and Chair of Film & Media Culture, at Middlebury College. He is the

author of Genre & Television: From Cop Shows to Cartoons in American

Culture (Routledge, 2004), Television & American Culture (Oxford UP,

2009), numerous essays in journals and anthologies, and the blog Just TV. He

is currently writing a digital book on narrative complexity in contemporary

American television.

Studying Media Industries: An Interview with Jennifer Holt and Alisa Perren (Part Two)

How can historical perspectives contribute to our understanding of the current

moment of media change?

AP: As our contributor (and former WB network executive) Jordan Levin notes in his essay, executives immersed in the media industries often face strong institutional and economic pressure to "think in the now." Similarly, at times it can be easy for scholars to get caught up in the proclamations by the press and industry that what is happening in the present is unlike anything that has ever taken place before.

Both Jennifer and I have studied and written about media industry history, and thus recognize that the more you know about these histories, the more similarities and parallels you can find between past practices, behaviors and assumptions and present-day activities. From our view, an historical perspective is crucial because it forces you to more profoundly consider what is in fact new, or the specific ways in which something is new. Certainly policy shifts, the rise of new technologies, media consolidation, and the growth of niche markets have dramatically altered how media are produced, distributed and consumed. Yet we think it is important to move past the broad generalizations that are often made in top down approaches to consider more precisely how and why these changes have taken place.

On the one hand, looking closely at media industry history can lead one to look at the present more closely, forcing one to question the latest marketing or journalistic claims about how "this new technology will change the way media is produced" or how "this new corporate strategy will reshape how media is consumed." We can see that, in fact, much of what we take to be so novel has been around for years (if not decades).

On the other hand, contemporary developments can also lead us to reexamine and rethink historical processes in a new light. In recent years, talk of the rise of "convergence" has led many media historians to look back at what were previously conceptualized as "distinct" media forms (not just film and television, but also comics, music, radio, magazines and newspapers). This has led some, including Christopher Anderson, Michele Hilmes and Tom Schatz, to reassess the relationships between these different media forms (and the companies producing and distributing them). Michele Hilmes, in particular, was one of the first to do this in her book, Hollywood and Broadcasting. Her essay in our collection builds upon many of the ideas she proposed earlier in her career, considering how recent developments might lead to new directions in media industries scholarship.

What role can the study of media industries play in the creation of media policy?

JH: I think one way media industry scholarship can play a significant role in the creation of media policy is in the framing (or reframing) of certain issues. Academics from many disciplines have used their work to affect how issues like competition, diversity, violence and intellectual property can be understood and framed in policy discourse (e.g., Tim Wu, Lawrence Lessig, Mara Einstein, Robert McChesney, Henry Jenkins, and Phil Napoli to name just a few). Scholars like John McMurria and Thomas Streeter have written about the power structures, discourse and ideologies that have guided policy making at the outset, offering additional historical examples of how humanistically-oriented research can contribute to policy analysis. While it has traditionally been social scientists that have been the most visible in policy-making circles, there are a few notable exceptions; I think it is in the best interests of humanities scholars to increase these numbers, make it a priority to network and take a more activist role in affecting the parameters or at least the considerations of policy. Only then will terms like "access" and "competition" have more nuanced definitions that incorporate the critical social, political and cultural issues which can otherwise disappear from the discussion.

What do you see as the most important disagreements that emerge between the contributors to the book?

JH: I wouldn't necessarily see them as disagreeing with each other per se, but I did note some hostility by many writers towards a certain reductive tradition of political economy that paints the industry in particularly broad strokes. This goes back to a general resistance toward a "monolithic" perspective on the media industries Alisa mentioned above.

The reason we did not see much direct disagreement is in part because each author was given a specific task: to outline one critical modality, methodology or historical trajectory of media industries research. The essays were not written or designed to be in conversation with one another as much as they were intended to help establish the various components and contours of what a field called "media industry studies" might look like.

As part of that collective project, the essays remained somewhat contained and focused instead of debating the relative merits of different approaches to industry study. Some authors wound up putting themselves into dialogue with one another unwittingly, such as those writing the essays on the Global (Michael Curtin), the Regional (Cristina Venegas) and the National (Nitin Govil). However, even in those essays, I found that rather than disagreement, the pieces offered new ways to think about these concepts in relation to one another. Venegas, for example, theorized transnational and local media flows in relation to Latin American cinema. While looking at trade relations, economic alliances, cultural policies and industrial histories, she presented the regional as a valuable theoretical tool but also discussed the region in relation to the global, the national, and the local. Similarly, Govil offered a complex discussion of how "thinking nationally" actually creates avenues for thinking globally and locally as well. While their considerations were different - Govil looked at piracy, diasporic media and cultural citizenship and Venegas looked at government policies, industry initiatives and market behavior across Latin America, for example - they were pursuing similarly expansive conceptual projects that are tremendously useful for scholars of national, regional and global media industries.

Jennifer, you are in the process of finishing a book on regulation and media

ownership issues. What do you think is the most common misunderstanding in

current discussions of media concentration?

JH: I think that the media reform movement has done a great deal to educate the public about this issue, but we have a long way to go. One of the most common misunderstandings might be over the ways in which media concentration is "regulated." The standards for regulating concentration and vertical integration in the various media industries are widely divergent. Historically, they have been unevenly applied by the FCC, the FTC, the Department of Justice and Congress. When it comes to policing the business of entertainment, there is no one-size-fits-all policy.

Regulation also operates much differently than common sense would dictate. Regulatory policy currently lags far behind reality - something the financial markets have just visibly (and painfully) demonstrated. This also applies to our increasingly converged media landscape. New technologies continue to combine various products and sites of engagement with policy into one very fraught wire; so, as a result of technological advancements, marketplace innovations, industrial consolidation and rapidly blurring boundaries between media and telecommunication, the standards and goals of regulation have become outdated. Old media are being used in new ways, content and carriers no longer conform to their original borders or boundaries - and that has presented us with a regulatory crisis that has yet to be fully addressed by policymakers.

This divide between the present regulatory philosophy and industrial reality is a consequence, indeed a legacy, of how media industries (broadcast and cable, for example) have been unevenly and separately regulated as technology has converged.

As a result, the government is driven more by the concerns of the market as opposed to the public interest or by a philosophy that is relevant to current conditions; the size and scope of mergers has put regulators in the back seat, following the lead of market activity rather than setting the boundaries. Consequently, the reality of regulation is one in which the industrial economy has outgrown the dimensions and arbiters of current policy. So, while most people think that regulators are out in front of the industries, right now they are hopelessly behind, applying outmoded policy to a marketplace that is, in many ways, setting its own rules.

Alisa, you're finishing up a book on Miramax. What does the rise and decline of

this company tell us about the way Hollywood is responding to a rapidly changing

media environment?

AP: My study of Miramax focuses on how and why this company was both a product of - and took advantage of - tremendous industrial and cultural changes that occurred during the late 1980s and early 1990s. The company was among the first to exploit the major studios' reorientation toward big budget event fare, effectively branding itself as the premier producer and distributor of niche-targeted "quality" product. The combination of savvy marketing, shrewd production and acquisition choices, and high-profile talent (not to mention lots of Disney money after 1993) all enabled Miramax to quickly rise to prominence.

However, as I explore in my book, to a large extent Miramax became a victim of its own success. By the late 1990s, the company's accomplishments had been widely emulated by a number of other companies, and, in an effort to remain competitive, Miramax began over-spending, over-diversifying and generally overestimating the market for certain types of niche-targeted material. The situation became further complicated by the tremendous changes taking place throughout the media industries on a much broader scale - changes that included the rapid rise of the Internet, the improving quality of fictional television series (e.g., The Sopranos, The Shield), the speedy diffusion of DVDs, and the growing availability of lower cost, higher quality digital production and postproduction technologies. All of these factors worked in tandem with a heightened emphasis by media conglomerates on developing material that could be easily exploited across as many of their platforms as possible. Cumulatively, by the early 2000s, there emerged a much different - and far less friendly - media landscape than that which was present when Miramax first grew to prominence. This landscape was much more difficult for indie companies to navigate effectively with their existing business models (a fact most recently borne out by the closure or downsizing of several different studio-based specialty divisions).

Studying Miramax (and indie subsidiaries more broadly) suggests the degree to which relatively self contained films - especially those lacking name talent and big budgets - face a challenging terrain in the contemporary industry. It seems quite likely that those types of media that cannot be easily imagined and exploited as multi-platform experiences are likely to face substantial challenges from now on. None of these developments, of course, seem to have had much of an impact on the number of people striving to make low-budget films for the theatrical market, dreaming that they may make the Next Big Thing. Yet the tale of the rise and fall of Miramax as an indie company can ultimately be viewed now as a cautionary one - a tale of the narrowing opportunities and possibilities for those seeking to make and release movies following a traditional theatrical distribution model. It remains to be seen how well low budget films will fare in the contemporary convergent media landscape, and what shape the next generation of independent cinema will take.

You explicitly focus this book around the audio-visual industries, yet as you

note, the concept of media industries is potentially much more expansive. What

would do we miss by focusing only on the audio-visual here? For example, can we

understand contemporary film practices without some grasp of developments in the

comic book industry?

AP: Choosing the proper scope proved to be one of the more challenging tasks in developing the book. There is no question that the media industries expand far beyond film, television and new media (the focal points of our collection). We chose the scope we did for a few key reasons: first, we thought that looking primarily at audio-visual media would offer a greater degree of coherence and specificity across the essays. Readers would not only be able to learn about concepts, but also about the operations of these industries in greater detail, from a variety of perspectives.

Second, we felt this approach would make the material more accessible for those undergraduate and graduate programs oriented toward film and television studies - programs that are often less likely to have extensive course offerings on the media industries than those based in communication departments, for instance. Third, this focus offered a means of differentiating our book from others already in print. The emphasis on audio-visual media enabled us to address a key tension in studying the media industries: namely, that these industries are at once distinct (in many respects, the film industry differs from the cable television industry, for example), and yet they also are and always have been deeply interdependent and interactive.

Thus, while focusing primarily on the audio-visual risks overlooking the important relationships and contributions of other industries such as comics, music and publishing to film, television and new media, were we also to examine all of those other industries as well, we would likely have a book both too general and unwieldy (not to mention several hundred pages longer!). We believe that the case studies offered by our contributors explore concepts that, though most directly applicable to audio-visual media, can also be extrapolated to other media as well.

It is worth adding that, on several occasions, our contributors do weave in examples from other media forms to make their points. Should we pursue a second edition of this book, one of our goals would be to further expand our discussion to other media. We see the current book as but an early step in what we hope to be a much more extensive conversation about what theories and methods are most productive when studying and writing about the media industries.

Jennifer Holt is Assistant Professor of Film and Media Studies at the University of California, Santa Barbara. She specializes in film and television history, and media

industry studies. Her current research looks at regulatory policy in the age of

convergence. She has published articles in various journals and anthologies including

Film Quarterly, Quality Popular Television, Fifty Contemporary Film Authors and Media Ownership: Research and Regulation. Her forthcoming book Empires of Entertainment examines deregulation and the media industries between 1980-1996 and will be published by Rutgers University Press.

Alisa Perren is an Assistant Professor in the Department of Communication at Georgia State University. Research specializations include media industry studies, television studies, and U.S. film and television history. Her forthcoming book, Indie, Inc. (under contract, University of Texas Press), traces the evolution of Miramax in the 1990s as it transitioned from independent company to studio subsidiary. Her work has appeared in a range of print and online publications, including Film Quarterly, Journal of Film and Video, The Sage Handbook of Media Studies, The Television History Book, and Flow.

Studying Media Industries: An Interview with Jennifer Holt and Alisa Perren (Part One)

A while back, I gave the regular readers of this blog a "sneak preview" of an essay I was writing with Joshua Green on the "Moral Economy of Web 2.0." The essay has now appeared in print in an rich and diverse anthology, Media Industries: History, Theory and Methods, which was edited by Jennifer Holt and Alisa Perren. It's contributors represent a who's who of contemporary research on how media industries operate and its content span the full spectrum of audio-visual media, including a full consideration of cutting-edge topics such as convergence and globalization. Since I thought this book would be of interest to many of you, I asked its editors to share some perspectives with us about the current state of research on Media Industries. For more information on this project, check out Alisa Perren's blog.

How would you characterize the current state of research on media industries?

JH: I would characterize it as a significant growth area and a landscape of great opportunity and energy at this time. The challenging economic conditions of late have placed the media industries under tremendous financial strain. When you factor in the dramatic technological developments that are impacting production and distribution, a new administration with a lot of policy defining left to do, as well as all of the changes in audience activity and "produsage," we find ourselves at a moment of transformation. Much of this is not news to many who track the industries regularly. Yet these conditions present new and interesting challenges for researchers and scholars of media industries because there are emerging business models to understand, different aspects of audience address and behavior to analyze, and a need for the perspective and contextualization that media industry historians, critics, and theorists have to offer.

As we hope our anthology demonstrates, there is a great deal of vital research being done on all aspects of the media industries right now - labor, economics, policy, technology, audiences, texts, trade, and more. We look forward to more of this work seeping outside the boundaries of academia (as some of it already has, yours included) and taking a more active role in shaping larger cultural and policy discourses about the media industries. Ideally, this collection will help contribute to the visibility of the important work already being done by our authors. It is worth noting that there is also significant work being done outside of the academy by journalists and activists that has been very influential on media industry research. Some of the most insightful and informative analysis of media industries can be found in the popular press, the blogosphere and trade publishing, where journalists and critics have generated a tremendous amount of momentum for our "field." I see this leads right to your next question...

So, let me ask the question you pose in the title of your introduction, "Does the world really need one more field of study"?

JH: I would argue (as we did in the intro) that indeed it does. With a more formalized "field of study" comes a more focused attention to the history and development of that field, to the many disciplinary traditions that comprise its foundation, and a more coherent cultivation of scholarly perspective on this type of work. In addition to having more established (and easily accessible) curricular materials and traditions to draw upon, having the benefit of conferences, journals and anthologies devoted to a field are key aspects to creating disciplinary expansion and growth. Most often, communal projects and institutional support only come when a field of study generates enough traction to warrant and inspire them, and so having the academic community (and beyond) thinking about media industry studies as a "field" would be enormously beneficial.

In the book, we don't suggest that we "invented" this field by any means...we just want to begin the process of identifying, historicizing and theorizing the vast range of industries, analytical tools, critical traditions and potential paths of inquiry that comprise what the field of media industry studies looks like to us, at this point. We hope that others will continue the conversation and expand it beyond what we were able to address in this one volume.

AP: Let me also add that we felt honored to have so many individuals involved with the book who we believed played a vital role in shaping work on the media industries during the last couple of decades - individuals such as John Hartley, Horace Newcomb, David Hesmondhalgh (all three of whom wrote compelling essays offering their perspective on what "media industry studies" should be. Complementing these perspectives are views from many newer scholars of the media industries, including moving image archivist Caroline Frick and media historian Cynthia Meyers. As Jennifer notes, we see this as but the start of a discussion, one that many others will add to in the near future.

What can the study of media industries add to our understanding of media texts?

AP: In many of the more humanistically-oriented areas of study, the text has remained a focal point of analysis. Part of this is a function of the roots of this type of work in film studies. Much of this work developed primarily in English departments that approached cinema primarily as self-contained texts that could be explicated in isolation.

Over the last few decades, work in cultural studies has helped to substantially broaden discussions of texts, demanding that scholars think more in terms of social, cultural, political, economic and industrial contexts. However, though early work by cultural studies figures such as Stuart Hall and Richard Johnson encouraged discussion of both production and consumption processes, the majority of such work over the years has tended to be focused far more heavily on the consumption side. Thus, an immense amount of scholarship has been generated that situates texts culturally, and thinks about what audiences do with media texts. Yet, until recently, far fewer scholars have looked at the cultural processes involved in actually making texts in the first place. That's one of the goals of our book: to add to the growing literature produced by scholars such as Amanda Lotz, Elana Levine, Serra Tinic, and John Caldwell, the latter of whom is a contributor to our collection. Their work underscores the need to consider the myriad institutional and cultural forces affecting how media are produced.

When we talk about production, we are not simply referring to individual actions taken by key "above-the-line" figures such as directors and writers. Rather, production must be thought of much more broadly. The potential impact of diverse individuals (both above and below-the-line), groups (ranging from labor unions to film commissions), and institutions (not simply production companies and conglomerates but also tech companies and government agencies) must be taken into consideration.

One of the primary goals of our book was to unite many of these diverse perspectives in one place, thereby initiating a more focused and coherent discussion about media industry scholarship. Ideally, by bringing wide-ranging perspectives from media studies, communication, cultural studies, sociology, telecommunication and anthropology together, we can begin to have a better sense of the multitude of ways that media texts are shaped by diverse factors. In addition, we can try to encourage a shift away from a view in which the only potentially politically progressive elements of media texts are those which are brought to them by active fans. A traditional political economic tradition often tends to view commercial media texts as inherently conservative products of a monolithic system. Our authors collectively underscore numerous ways such notions need to be further complicated.

Can we study media production meaningfully without an understanding of media

consumption?

AP: One thing we have learned in this age of convergence, and which you, Henry, have shown so effectively in your own work, is that we always need to keep in mind how cultural products are both produced and consumed. In part, the rise of a more participatory online media culture has helped us rethink older models that only considered production practices or media texts in isolation. In the past, such approaches might have been more viable for both the industry and scholars alike because feedback from audiences wasn't so immediately available. Thus it might take a weekend or two for word of mouth to circulate widely about a movie and affect it adversely at the box office. However, in an age when people can post responses to a movie or TV show on Facebook or Twitter as they watch it - and such responses, in turn, can lead to relatively direct economic consequences for the companies producing and distributing them - both executives and academics must recognize and explore the interrelated nature of production, text and consumption in more complex and nuanced ways than they have previously.

Jennifer Holt is Assistant Professor of Film and Media Studies at the University of California, Santa Barbara. She specializes in film and television history, and media

industry studies. Her current research looks at regulatory policy in the age of

convergence. She has published articles in various journals and anthologies including

Film Quarterly, Quality Popular Television, Fifty Contemporary Film Authors and Media Ownership: Research and Regulation. Her forthcoming book Empires of Entertainment examines deregulation and the media industries between 1980-1996 and will be published by Rutgers University Press.

Alisa Perren is an Assistant Professor in the Department of Communication at Georgia State University. Research specializations include media industry studies, television studies, and U.S. film and television history. Her forthcoming book, Indie, Inc. (under contract, University of Texas Press), traces the evolution of Miramax in the 1990s as it transitioned from independent company to studio subsidiary. Her work has appeared in a range of print and online publications, including Film Quarterly, Journal of Film and Video, The Sage Handbook of Media Studies, The Television History Book, and Flow.

Where Citizens Gather: An Interview with The Future of Public Media Project's Jessica Clark (Part Two)

Today, we continue our discussion with Jessica Clark, co-author of Public Media 2.0, an important white paper recently issued by American University's Center for Social Media. What does your research suggest about the relative roles of professional media producers and Pro-Am media makers in the new ecology of public media?

Professionally produced content is central to public media 2.0--right now, more people than ever are consuming and linking to newspapers and broadcast news sources. Some forms of public media are expensive to produce and difficult to make using only volunteer energy and resources: investigative journalism, long-form documentary, international coverage. Those should continue to be subsidized by taxpayers, by new business models for news, and by social entrepreneurs interested in supporting "double bottom line" projects.

What's different in this new ecology is the way in which publics are using content. They are adopting roles up and down the production chain --funding news and information through projects like Spot.us, collaborating in investigations on sites like Talking Points Memo, reporting directly via mobile phone from war zones using tools like Ushahidi , analyzing and critiquing news sources at sites like NewsTrust and disseminating relevant content through social networks, Twitter, Digg, and many other channels. This fundamentally challenges the agenda-setting powers of legacy media, making it much harder to create and maintain an artificial consensus, a "conventional wisdom."

Jay Rosen writes about this in a January Post on his PressThink blog titled "Audience Atomization Overcome: Why the Internet Weakens the Authority of the Press."

In the age of mass media, the press was able to define the sphere of legitimate debate with relative ease because the people on the receiving end were atomized--meaning they were connected to BigMedia but not across to each other. But today one of the biggest factors changing our world is the falling cost for like-minded people

to locate each other, share information, trade impressions and realize their number. Among the first things they may do is establish that the echosphere of legitimate debate as defined by journalists doesn't match up with their own definition.

In the past there was nowhere for this kind of sentiment to go. Now it collects, solidifies and expresses itself online. Bloggers tap into it to gain a following and serve demand. Journalists call this the echo chamber, which is their way of downgrading it as a reliable source. But what's really happening is that the authority of the press to assume consensus, define deviance and set the terms for legitimate debate is weaker when people can connect horizontally around and about the news.

We can see this expansion of public dialogue in action via new tools for visualizing connections and authority online. One really fun tool is the Political Video Barometer, designed by Morningside Analytics. This shows the dissemination of online videos across the spectrum of the political blogosphere. Some of these videos are clips from mainstream media, some are produced by advocacy groups, some by individuals. Some are strident, some are artistic, some are snarky. The range of expression and debate is wider than we got used to seeing on TV, but now these new forms of communication are expanding the boundaries of legitimate public discourse.

You note that public media is "rarely loved," yet participatory culture is passion driven. How can you build the base of support for public media in the absence of the passions that fuel other kinds of fan culture?

Audiences are actually passionately loyal to public broadcasting, and for many it's the most trusted source for news. Politicians sometimes love it less, because it can generate controversy or cast a critical eye. The main problem is that many of the programs and stations haven't kept up with either technological changes or shifts in tone

over the last two decades. It's hard to make the case that public broadcasting, especially PBS, serves the whole country adequately--the programs tend to appeal to the very young and those approaching or enjoying retirement. Finding ways to connect with people's civic passions through new platforms and new voices will be paramount if

public media is to maintain a broad base of support as its core audiences age. The idea that the populace at large is apathetic is not only wrong, it's condescending; by opening up and innovating, public broadcasting can evolve into public media 2.0.

Does Public Media 2.0 rest on the assumption of a generalized public or do the same arguments apply to smaller scale niche audiences and social networks?

We think the concept of a generalized public is a fiction perpetrated by pollsters and demagogues. Not only are there very few issues that engage the entire adult population of a country, but in our framework, publics can form across national boundaries, and in places that don't yet have stable democratic governments. For example, online censorship is an issue that mobilizes a discrete but impassioned group of people around the world. The Global Voices Access Denied Map is an example of public media 2.0 dealing with that issue. Here's how they describe it:

The Access Denied Map will lead interested readers to content that enables them to support anti-censorship movements and keeps readers abreast of the filtering situation in various parts of the world. It will also facilitate collaboration between activists, allowing them to find each other, share tactics and strategies and experiences.

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So, public media 2.0 definitely applies to niche audiences and social networks. In our definition, we privilege debate over partisanship. The idea isn't to make media that attracts a group of like-minded users around an issue or a figure--what you note as "pools" or "hubss" in the terminology of Lara Lee from Jump Associates. It's to offer up high-quality content around an issue and provide contexts/platforms that allow people to grapple with it.

A public is also distinct from a "community," which might form casually through physical proximity or shared interests. Publics can rise out of communities, but are more pointed.

Your report defines public media around primarily political and civic functions, yet public broadcasting has tended to define its mission much more around cultural programming--in part because of the ideological climate around its funding process. Does the new media environment free media producers to embrace a more explicitly

political mission?

Right now what we're terming public media 2.0 is in its "first two minutes"--many projects are taking place outside of the context of federally funded outlets or production companies, which means they can be as political as is appropriate to the issues being tackled. In the future, separating the funding and production of content from that of online engagement will help to heat-shield public media 2.0 from political attacks. If publics themselves are producing, curating and discussing content, it's harder to unilaterally dismiss them as biased or hegemonic. Individual discussions and projects might draw fire from partisans, but the idea is to create contexts and platforms that allow users from across the political spectrum to access and engage with reliable information. The result will be more wide-ranging, honest and authentic interactions. Of course, there will be flame wars, commercial incursions, and propaganda in the mix. But those existed in the analog world too. We're still early in the process of negotiating new standards and rules for open media, but we'll get there.

A range of explicit policies will be needed to support public media 2.0. These range from infrastructure policies (net neutrality, universal broadband access), to support for content (via taxpayer funding and tax incentives), to copyright reforms (for instance,

making it easier to use copyrighted works when you can't find the author, or orphan works) and copyright education (for instance around the utility of fair use), and support for public engagement and media literacy.

Some forms of public media have historically been paternalistic-- giving people what they think is good for them rather than commercial culture's desire to give people who they desire. There are all kinds of problems for this framing, but in so far as this stereotype has some truth, how do we shift this mindset to embrace much greater public participation in framing issues and shaping content? Are most of the current public media producers ready to embrace the kind of relationship to the public you describe here?

We're seeing all kinds of interesting experiments within traditional public broadcasting, many of which we document in our white paper. There is also a long-running strain of participatory media in public media, as embodied in projects like StoryCorps or This I Believe. Sharing significant cultural and social experiences, crafting personal narratives, capturing reality in all of its bumpy, quirky texture-- these are all impulses intrinsic to oral history and documentary, practices central to legacy public media. The difference now is that people can participate directly in producing public media 2.0.

Jessica Clark is the research director of the Center for Social Media at American University, where she heads up the Future of Public Media project. She is currently working on a book about the evolution of the progressive media sector with Tracy Van Slyke of The Media Consortium. Together they edit a related blog, Build the Echo. She is also the editor-at-large for In These Times, an award-winning monthly magazine of progressive news, analysis and cultural reporting.

Where Citizens Gather: An Interview with The Future of Public Media Project's Jessica Clark (Part One)

Amidst all of the dire talk these days about the fate of the American newspaper, the Center for Social Media at American University has issued an important white paper exploring the future of public media more generally. When most of us think about "public media" these days, we are most likely to be talking about Public Broadcasting, where the Public refers as much to Public Funding as it refers to any conception of the Public Sphere. The report, Public Media 2.0, embraces the affordances and practices of an era of participatory culture and social networks to identify strategies for public media which emphasize its capacity to attract and mobilize publics. This reframing of the issues shows ways that we can expand who produces and who consumes public media, taking advantage of new stakeholders -- independent media producers, engaged online communities -- who have not always felt well served by the increasingly conservative fair on offer from public broadcasting. After several decades of getting caught in the crossfire of culture war politics, PBS and NPR sometimes seem a bit gun shy. The new report suggests ways that we can use emerging technologies and practices to enable a more rigorous discussion of public policy, one which bridges across generational gaps and racial divides a like. Public Media 2.0 imagines ways that civic discussions can engage people like my students who are much more likely to seek out information via The Daily Show than Washington Week in Review.

My hope is that this report will spark informed discussion across a range of different publics and in that spirit, I am presenting over the next two installments an interview with Jessica Clark, the director of the Future of Public Media Project and one of the two primary authors (along with Pat Aufderheide) of the report.

Can you share your definition of Public Media 2.0? How does it differ from what you are calling "legacy media"? What are the biggest factors shaping this change?

"Legacy media" is top-down, one-to-many media: print, television, radio, even static web pages. We're advancing a more dynamic, relevant definition of public media--one that's participatory, focused on informing and mobilizing publics around shared issues.

"Publics" can be a slippery term: we don't simply mean audiences, or the general populace (i.e. "the public interest"). Instead, it's a term based on the work of theorists like John Dewey and JÃrgen Habermas, who suggest that media are intrinsic to democracy itself. Publics are what keep the powers-that-be accountable--government, corporate or other--by investigating them, discussing them, and deliberating about how to deal with them. Publics are networks of people--often ad hoc, sometimes organized--with a shared civic purpose. Media content, tools and platforms are needed for publics to form, because face-to-face communication is too inefficient--especially now that we all operate within a global economy.

Typically, legacy public media have been contained in noncommercial zones within the commercially defined media system: public broadcasting, cable access, satellite TV set-asides. But in our white paper, we note, "The open digital environment holds out the promise of a new framework for creating and supporting public media--one that prioritizes the creation of publics, moving beyond representation and into direct participation.This is the kind of media that political philosophers have longed for." In other words, Web 2.0 platforms are fantastic vehicles for democratic communication and action. Voila: public media 2.0.

If you think of public broadcasting as the Pachelbel canon (again), Wayne's World and Antiques Road Show, then the concept of public media as an active process of forming, informing and organizing publics may seem like a completely different animal. But really, our definition isn't that far from the original goals for public broadcasting.

When he signed the Public Broadcasting Act in 1967, Lyndon Johnson said "At its best, public television would help make our Nation a replica of the old Greek marketplace, where public affairs took place in view of all the citizens." We're seeing glimmers of that with the promises that the new administration has made about government transparency, but also in the work that bloggers and open government activists do to haul controversial documents out into the open and debate them online. (See the Sunlight Labs for examples).

Johnson also said "I think we must consider new ways to build a great network for knowledge--not just a broadcast system, but one that employs every means of sending and storing information that the individual can use." We've got that capacity now, and are continually adding both old and new content. The challenge is making sure that

citizens can retain access to that network, and learn how to use it creatively and responsibly.

What lessons can we take from the 2008 election in terms of understanding the public's desire for new forms of information and new modes of participation?

This election demonstrated both the power and the appeal of participatory, digital communication. A campaign is a very instrumental way to use Web 2.0 technology. Its goals are simple--get users to identify with the candidate, pony up cash, and turn out voters. Having such focused goals makes it easier to measure outcomes: dollars raised, districts won. But the campaign's outreach strategy had a qualitative impact too: an increased sense of hope and connection that's still translating now into widespread trust that Barack Obama can get us out of the fix we're in. For a number of reasons, Obama is very easy for people to relate to--he's equable, not entirely white or black, Midwestern (recently at least), he doesn't come from a privileged background, he's got a family that he clearly loves, and a sense of humor. But what's more, Web 2.0 tools allowed voters to relate to one another. Participatory platforms facilitate identification; as Kurt Vonnegut noted, "Many people need desperately to receive this message: 'I feel and think much as you do, care about many of the things you care about, although most people do not care about them. You are not alone.' "

Public media 2.0 will allow for even richer, more complex interactions around a variety of issues and events--from the financial crisis to environmental issues to gay marriage and well beyond. Users are already crazy about participatory platforms--in the white paper we identify five rising habits around media: choice, curation, conversation, collaboration and creation. Applying those habits to the issues that they care about creates new possibilities for connection, coproduction and investigation. My hope is that the election served as training wheels; that we'll all learn to go faster and farther with participatory practices.

Under the Bush administration, several FCC chairmen have argued that the diversification of the media environment has rendered many traditional notions of public service media obsolete. Why do we need PBS when we have the History Channel, Discovery Channel, BBC America, Nickelodeon, etc? You seem to be making the case, though, that there are urgent needs for public media in this new media environment. How might you counter the diversity and plenitude arguments? What functions should public media play in this era of exploding media options?

The primary goal for public media should be to support the formation of publics around issues. Given the radically disruptive ways our familiar economic and information regimes are shifting, it's more important than ever that people have reliable sources for learning, communicating and innovating around shared problems. Traditional forms of public media--educational content, journalism, documentary films, current affairs commentary, performing arts--can all play a role in this process, whether they are produced by commercial or noncommercial outlets.

Scarcity of information is no longer the central problem. The pressing need now is for content and contexts that allow users to make sense of the multiple inputs. High-quality public media 2.0 projects set standards that make it clear where information is coming from, provide contexts for users to engage in civil discourse, and connect users with other relevant sources. They engage users directly in issues via interaction, problem solving, creation and imagination. Take World Without Oil, a multiplayer alternative reality game produced by the Independent Television Service (ITVS) that attracted almost 2,000 gamers from 40-plus countries. This is an example of the hybrid nature of public 2.0, in which content moves fluidly across noncommercial and commercial sites, across boundaries of professional and amateur producers, and from online to off. Participants submitted reactions to an eight-month energy crisis via privately owned social media sites, such as YouTube and Flickr--and made corresponding real-life changes, chronicled at the WWO Lives blog. As it turns out, many of the real-world reactions to the spike in oil prices mirrored the in-game reactions.

Wikipedia provides another model for public media 2.0. It sets a context for interaction--a familiar form, the encyclopedia article. It sets standards for participation--the "neutral point of view" policy, which states "All Wikipedia articles and other encyclopedic content must be written from a neutral point of view, representing fairly, and as far as possible without bias, all significant views that have been published by reliable sources." Within those parameters, users debate the truths about contested issues. In the white paper, we write about the furor that erupted around Sarah Palin's entry when it was announced that she'd be John McCain's running mate. Someone involved with the campaign made a number of flattering changes to the Palin entry, and then others came in to correct them, setting off a firestorm of editing. In the past, this sort of debate would have been mediated by reporters and pundits. In this instance, it was hashed out by Wikipedia users directly, creating a coherent, crowdsourced entry and forming a public in the process.

What's the government's role in ensuring that public media 2.0 can continue to evolve and flourish? We argue that there are two clear needs: support for content, and national coordination that will ensure stable, robust platforms for engagement around media. This doesn't mean that there will be some Big Brother overseeing users' conversations around issues, or that the national platform will be controlled from inside the Beltway. What it means is that we can't depend on commercial sites like YouTube and Twitter to indefinitely provide platforms for public engagement. We see the current system of public broadcasting stations as a possible scaffolding for a national network that has deep local roots and inputs from a variety of media sources outside of traditional public broadcasting, including citizen media makers. But they would need to transform their agenda, which currently is focused on delivering a broadcasting signal filled mostly with syndicated content, into an agenda focused on engaging people where they live, work and meet around issues of public importance. Decoupling content creation from engagement gives publics more power to dynamically form around issues that they identify as important, rather than being forced to respond to the agendas set by reporters, editors and newsmakers. We think this will help to increase the diversity of content and conversations, and to make public media 2.0 vital.

Much research suggests that there's an age gap in terms of who consumes current public media (skewing older and older) but also in terms of who participates in the online world (skews younger). How might Public Media 2.0 be used to close the gap between these two demographics?

Younger people are already creating many forms of public media 2.0-- they just don't call it that yet. We're hoping that giving this constellation of practices a name and a focus will help to create pipelines, networks and hubs for future generations of public media makers. One good example of this is the Public Radio Exchange (PRX), which provides an interface between independent and citizen radio producers and traditional public stations. They recently convinced the FCC that the public deserved a stake in satellite radio, given the merger of XM and Sirius. Now, PRX is starting to program a 24-hour satellite channel with content that moves well beyond the stereotypical NPR sound that many of us have grown up with and often like to mock. (See the NPR Dancers).

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Another recent project that provides a segue between the old and new media worlds is Mojoco.org, a project of the National Black Programming Consortium, which is funded by the Corporation for Public Broadcasting. "Mojoco" is a short name for "Mobile Journalism Collective," and the project is designed to provide resources, tools and coproduction opportunities for "Mojos" interested in making new forms of public media.

Add these sorts of projects--explicitly tied to legacy public media forms--to the new kinds of content being created by citizen makers such as those working with The Uptake, Global Voices or Current. Each of these media projects has produced content that made its way onto legacy print or broadcast platforms. Soon these distinctions will become meaningless, as more and more viewers of all generations are consuming converged content on mobile devices. Public media 2.0 will be one of the many choices a media consumer has, and will become particularly relevant in times of crisis, or moments of local/national/ global decisionmaking.

Jessica Clark is the research director of the Center for Social Media at American University, where she heads up the Future of Public Media project. She is currently working on a book about the evolution of the progressive media sector with Tracy Van Slyke of The Media Consortium. Together they edit a related blog, Build the Echo. She is also the editor-at-large for In These Times, an award-winning monthly magazine of progressive news, analysis and cultural reporting.

History and Fan Studies: A Conversation Between Barbara Ryan and Daniel Cavicchi (Part One)

A little over a year ago, this blog hosted an extended series of conversations between male and female academics doing work around fan studies, cult media, transmedia storytelling, and related topics. The exchanges have become a repository for contemporary work in these areas, a place I regularly send people looking for speakers on panels, contributors to books, or simply resources to support their own research projects. Whatever did or did not get resolved in the space of gender politics, the conversations have helped to promote fan studies more generally. With that in mind, I remain open to further conversations involving researchers who were not featured during the last round but who have interesting things to say to each other. BARBARA RYAN, of the National University of Singapore, is working on a book about the Ben-Hur event. She invited DANIEL CAVICCHI of the Rhode Island School of Design to discuss some of the issues involved in pushing fan studies back into the 19th century. She got in touch with Dan because of his work on 19th-century U.S. music fans.

BR: Dan, we might begin by mapping our respective routes to this conversation. I think of you as a fan studies scholar who decided to go back in time, while I think of myself as an historian of reading who is trying to learn from fan scholarship. Your first book, on Bruce Springsteen, includes extraordinary conversations with present-day fans. So that's a sociological approach -- if I can just say this in a simple way. Too simple? Anyway, my first book analyzes 19th-century print culture that tried to emphasize how that print was put to use. Something of a reception study, then, but a social history, too. Now, here we are looking at 19th-century U.S. fans, yours being fans of music and mine being fans of Ben-Hur. Is this a new line of inquiry or one we're joining, in progress?

One could say, I guess, that some histories of fandom already exist, that go back as far as we're trying to go. But I see big differences between fan scholarship and even excellent histories of, say, the Astor Place Riot of 1849 or demotic activity in and around Helen Jewett's murder and the trial of her alleged killer, somewhat earlier. We needn't get stuck on specific examples - except maybe to identify some great histories. The point I'm making is that in those histories, I'm aware of not getting a good sense of what was true, or vital, for people who made up the Astor Place mob, or who wore "Robinson caps" to show their support for the clerk accused of murdering Jewett. Obviously, you can't expect full documentation from all participants when you go back that far. And you sure can't do interviews! But the first consideration is: when it is, and when it isn't, right to speak of fandom(s). One way to proceed could be to examine media's role on the grounds that, ultimately, media creates fandom. Does it all come down then, if only in the U.S. setting, to steam-driven printing and cheaper paper, or/and to the profit motive that inspired what has been called "a riot of words" from about the 1840s?

DC: My initial interest in fandom was actually sparked by histories of reading, especially the work of Robert Darnton and Cathy Davidson. But you are correct to say that my primary approach to fandom until now has been rooted in the social sciences. My fieldwork with Springsteen fans, in particular, came out of my studies in ethnomusicology and anthropology in graduate school. After immersing myself in the theories of the cultural studies movement of the late 1980s/early 1990s, I wanted to recover what I thought cultural studies had erased: actual people. My historical study of music fans is similar. I've always loved cultural histories of audiences, but I've found that they often rely on journalistic sources. Given what I know about how contemporary journalism has distorted fan culture, I'm a little suspicious about journalistic accounts.

Instead, I've been trying do "historical anthropology," searching for people's own explanations and testimony about their fandom. It's true that you can't get full documentation and you can't do interviews, but you can find amazingly resonant experiential fragments from untapped sources, like diaries and novels. I'm quite interested in exploring whether those sources might lead one to a fuller "emic" or "experience-near" understanding--as they say in anthropology--of audience passion for theater, literature, music, and other cultural forms. In this regard, I've been much inspired by books like Jonathan Rose's The Intellectual Life of the British Working Classes.

Beyond method, though, which is something we should discuss further, I think there remains a need to more fully historicize the subject of fandom, which will both help us think about its definition and its personal, social, and political functions. I think it is true that there are, already, histories of fan-like behavior, but they are not necessarily intended as such. What historians of fandom might bring to the historical study of popular culture (and events like the Astor Place Riot or the Columbian Exposition, etc.) is a re-interpretation of the evidence and the historical events through the prism of fan studies. Like any of the micro-histories that seem to be popular these days (the history of walking, the history of salt, etc.), "fandom" is a concept that, when used as a focus, might reveal new layers of meaning that were not evident before.

Still, the danger is revisionism--mapping "fandom" onto people and events in the past without justification or with gross distortion. As you note, the key problem in all of this is whether or not we can even speak of "fandom" before 1900, when the word started to gain currency in print as a description of a people or an attitude. It depends on how you define fandom, of course. The narrower or more historically-specific the definition, the less able one will be able to identify it in other contexts and time periods. The broader or general the definition, the less useful it becomes as a description of a distinct phenomenon.

I tend not to think of fandom in terms of "media," actually, which is the luxury of someone who is not housed in a media or communications department. Instead, I tend to think of it as a degree of audiencing, a realm of marked cultural participation that is always relative to, and defined against, "normal" or unmarked cultural participation. These degrees of audiencing might manifest themselves in all sorts of ways in different historical and social contexts.

The "fandom" that scholars have studied thus far have had very much to do with mass-mediated forms of culture and have thus concerned modes of production and reception, commodification, the star system, the twists of encoding/decoding, etc. But I think there might be other modes of marked cultural participation--both in other cultures and in our own past--that might be legitimately brought into, or at least aligned with, "fan studies." Are there behaviors and values that we might identify in, say, music lovers of the 1840s, Ben Hur readers at the turn of the century and contemporary Lost fans today? At the moment, what I see uniting those instances of audiencing has mostly to do with the commodification of culture, which depends on a radical--and sometimes playfully manipulative--reworking of the relationships between performer and audience.

BR: You speak of the functions of fandom, and the possibility that historicization will reveal new things about fans and their activities. That's a motivation for my project, too. But the main thing I want to point out is that your word 'marked' will please many historians because in this field there's much discomfort about having to read minds rather than looking to the documentary record. That said, the Springsteen book includes several vibrant discussions of your own fandom. I wonder if you feel you have a purchase on past fans and fandoms that reflects your experiences of being a Springsteen fan. Maybe more so when past fans or fandoms include music . . . or maybe not.

This raises a general question: is autoethnography still important when analysts move into historical fan studies? Could it help reveal, for instance, 'marks' on certain acts of cultural participation? This is on my mind because autoethnography isn't the norm among historians. I don't see it becoming a norm, either, due to the disciplinary freight on teasing out "how it really was then." I'd like to see autoethnography make headway among historians because I've become aware of how it sometimes helps me figure things out. I tend to agree, though, with Nick Couldry that we don't want autoethnography to become something every fan scholar must do, in print. I tend to agree because I read too much autoethnography -- even from some of its proponents -- that seems to me as uninformative as non-historians' accounts of change over time.

One way I was thinking I might introduce positionality into my Ben-Hur project is to do some ruminating in sidebars. I'm playing with this in a current draft because I think it might materialize for readers outside fan studies how fan scholarship can develop a richer historical field. Some days, this feels crazed: where do I call a halt? Other days, it seems that's the right way to feel about what it means to analyze something as big and amorphous as "culture."

But back to your remarks. It's interesting to hear that you turned to fan studies after reading Davidson and Darnton. They were helpful to me, too. But my first wake-ups came from books by Janice Radway and Barbara Herrnstein Smith. This will date me, but pop culture wasn't taught in my graduate program in 19th-century U.S. literature. I mean, not even best-sellers like Uncle Tom's Cabin on the grounds that they weren't literature. In that setting, Reading the Romance was pretty thrilling for me. Smith's Contingencies of Value is a different kind of project. But it did more than anything else to alert me to the value of historicizing . . . which is part of your project, too. I like your term "historical anthropologist." You see my eagerness to talk about methods!

DC: I like the word "marked," too! Though I must say that I was using it in the original Jakobsonian sense from linguistics, where it indicates the one side of a binary opposition that is aberrant and therefore significant. When we say "how tall are you?" instead of "how short are you?", we weight the opposition of tall and short by making tall "unmarked" and short "marked." That relational approach actually helps me understand fandom better than notions of "excess" or "resistance." (I'm being totally pedantic, I know...you can imagine how my family suffers).

But you are right about "marks" and their importance. I certainly understand the concern with creating an empirical (not empiricist) understanding of the history of fandom. If fandom is about emotional attachment, something that is largely experiential and outside the realm of official institutions and documentation, what evidence would exist from the past to show that it was developing or even existed?

In the opening to his book, Making American Audiences, Richard Butsch recounts an abandoned project on "the change from music making to music listening associated with the dispersion of the phonograph & radio." He admits, "After some preliminary explorations of dusty archives and old books, I concluded it would be difficult to document such private practices...." This is true, but I don't agree that the private practices of audience history are totally lost.

Instead, I've found inspiration in newer approaches to history--the history of the senses, especially, as practiced by Mark M. Smith, Richard Cullen Rath, Emily Ann Thompson and others. Sensory history does what I want to do with audiences--it builds on the innovations of social history in the 1960s to recover a past that was long thought lost. These scholars use the close study of materials, tastes, landscapes, visual imagery, and sounds--combined with biological science and detailed contextual mapping--to articulate ordinary people's sensations of the past.

Autoethnography is a part of this approach, though it isn't called that. One of the useful things that Richard Cullen Rath did in How Early America Sounded, for example, was visit a colonial-era Quaker meeting house and analyze his own experience of the acoustics in the structure as a way to begin making sense of how colonial Quakers might have experienced it. I, too, have visited King's Chapel in Boston for an afternoon organ concert in order to experience how the space might have resonated for 19th century music lovers.

Of course, there's a danger in this: there is no guarantee that my experience of a church in 2007 will be at all the same as someone in the same space in 1842. In fact, most historians of sound would say that our cultural understanding of sound is so different, so changed, that any comparison would be suspect. However, at the same time, the wood, the paint, the instruments, and the acoustics are the same. And I have historical diary accounts from people enthusing about hearing music in that space. It's a matter of taking one's own experience and weighing it with that of someone else, using the materiality of the space and the human body as a sort of constant.

If anything, I really see my approach as that of an historical ethnographer. Historical fieldwork is a little weird, since the implication is that I am conducting observation and interviews with the dead, but in many ways I really do see that as being true. In my research in archives, I am encountering all sorts of people and experiences--through diaries, images, even personal objects--and trying to make sense of those encounters.

The encounters contain the familiar but at the same time there are unexpected things that I don't understand: odd language or design, misplaced emphasis, or, as Robert Darnton pointed out in The Great Cat Massacre, jokes that aren't funny. As an anthropologist tries to make sense of his or her accumulation of encounters with the unexpected in the field, I am trying to do the same in historical research and build some meaning out of the enterprise. The difference is that I can't ask questions and receive answers; but I pursue questions and expect answers and, in general, value the paths opened up to me as I move from diary to diary, object to object. This is most definitely not traditional history, in that it sees the past as a "field" and derives meaning from the means, or process, of historical research rather than the ends. But I don't know how else to do it.

In the end, I have to say that I never thought I was doing auto-ethnography in Tramps Like Us; I just thought I was being a reflexive ethnographer. There's a difference: I'm sympathetic with the phenomenological premise behind the valuing of one's own experience but it seems to me that that approach works best (and is tested) only in tandem with the examination of the experiences of others. How do you see auto-ethnography informing your understanding of Ben Hur readers? What's the relationship between those sidebars and the text you are writing? In general, how do you approach making sense of the evidentiary fragments that inform your work--the letters from readers? How far can you go with that to create convincing or meaningful conclusions?

BR: On historical fieldwork, I remember when a friend in Classics expressed envy of my ability to go visit the home of a 20th-century writer who received fan mail. 'You're so lucky!' he kept saying; 'all I have is scraps of parchment and heaps of rubble.' I recall this because I think there's a point at which we can't speak, even metaphorically, about doing fieldwork in the past.

We can do research but its basis is distinct; I do wonder how that relates to the sorts of things scholars will be able now or later to identify as fandoms. This is just a brain-teaser, really. But it was thought until quite recently that fan mail wasn't a resource for historians of reading because so little has survived. When that turned out to be less true than had been assumed, the next objection was sampling: ok, this school said, now we have fan mail but it isn't representative of all readers. The clearest statement of this position, that I know, isn't at all aware of fan studies scholarship. But it wouldn't be strange if the scholar who took this stand, as recently as 2008, looked at fan studies scholarship, found nothing there about fan mail, and therefore fell back on common sense that, as so often, is hard on the non-normative role - here, that of avid enthusiasts. I haven't figured out why fan researchers who go to great lengths to find subjects to interview are so chary about fan mail. But I plan to do something about this oversight.

So that's me on my soapbox. Where this gets us is "sources untapped" . . . to misquote you . . . that exist to be tapped because of two State-funded institutions. One is libraries that undertake the fairly expensive job of preserving authors' papers but which do so under the lit history rubric of authors as artists. This institutionalization girds the idea, affirmed by the few historians of reading who examine fan mail, that this evidence of reception is best framed in terms of author-reader intimacy.

Backing up this affirmation is the other institution in the mix: the U.S. mail. I explore its impact with help from Friedrich Kittler's sense of "the semi-media monopoly of the post." Kittler is a controversial figure. But I think his radical historicization of media, during the period of most interest to me, helps nudge analysis of the Ben-Hur event toward art/civic topics probed by Couldry, Butsch, Joke Hermes and others.

Where, therefore, you're looking to historians of the senses -- a great initiative -- I'm looking to fan and audience studies that discuss crowds and publics, cohesion and pop culture. As you'd expect, I contextualize the handful of letters saved by the author of Ben-Hur (or someone near him) by looking at clippings scrapbooks commissioned by him or his wife, news articles about Ben-Hur's value as literature, and 19th-century reports of its soaring sales.

I think of my project as step-by-step charting of an event/uality 20th-century critics were happy to telescope into a flat narrative: after critics dissed Ben-Hur, "ordinary" Americans cherished it to best-seller status. My research reveals that that isn't sound chronicling. But we can't see that unless we take fans' letters seriously, probe them as thoroughly as we'd probe any other document, and pay close attention to each letter's date. I use the term 'event/uality' to emphasize that there was nothing inevitable about Ben-Hur's success, understood as an arts enactment of democratic citizenship.

Where do sidebars fit in? In my Introduction, I'm trying out two. The longer summarizes Ben-Hur's plot because it's been my experience that a lot of experts in 19th-century literature and culture haven't read this fan favorite. Usually, books like mine offer plot-summary in the body-text. But I think a sidebar signals more forcefully that I'm not going to analyze Ben-Hur; I'm interested instead in how specially avid readers shaped its event.

The second sidebar will tackle my relationship to Ben-Hur. I want to be up-front that I didn't read this book as a fan, or become a fan by reading it. But I want to clarify too that I'm embedded nonetheless in the Ben-Hur event as - I'll argue - are all my readers, whether they've read Ben-Hur or not. Do you see how these sidebars lace into each other? I hope that that will make them operationalize, for more readers, a sense of the literary politics exposed in Contingencies of Value.

The other thing to say about sidebars is that they'll give readers a chance to skip, or think about skipping, reflexive passages. Quite fun, isn't it, to have this chance to swap thoughts about work in progress? Thanks, Henry!

You mentioned unfunny jokes; in my case, this could be a lexical leap in an archived fan letter, or an illustration on a product sold along with the stage-show of Ben-Hur. Findings of both sorts helped me dig deeper into event/uality in ways that helped me range more widely. The illustration, in particular, led me down unexpected pathways. It's part of the reason, for instance, that just a few weeks ago, a book I'd picked up for leisure reading sprang into focus as more evidence of the global impact of the Ben-Hur event . . . which was, and remains, amazing to me: how far this novel reached, how many lives it touched - how many people it irritated! It was partly with a view to that amazement that I said earlier, where does research stop? But it's more central to my interest in fan mail that researchers devise methods resistant to what Raymond Williams called "the long dominative mode." It's been exciting for me to explore media studies that challenge the premises of literary history, a discipline that found its footing by, among other things, shooting down Ben-Hur and all who liked it.

Do you find similar put-downs or posturing in your project? I think you end before Americans heard reports of women standing on their chairs at open-air concerts, to get closer to Wagner's music. But you're seeing, I'm sure, concern about over-avid or rawly untutored reactions to Lind, Bull, Paderewski and so on. What space do you make for anti-fans? Do you feel you need to present a 'fair and balanced' account of those days, or that it's more valuable to focus on all that's currently unknown about receptors 'marked' as lacking or aberrant?

DC: You raise many issues about evidence, here, Barbara, that are worth considering in fan studies. Of course, evidence has always been an issue in the discipline of history--from basic questions of origin and access to standards for evaluation and interpretation. It is generally true that physical traces of the past tend to disappear and become increasingly scattered as time goes on, making the process of piecing together a coherent understanding of past events and experience more and more difficult. That difficulty arises from the principle of accumulation, that one can make conclusions only when enough of the evidence warrants a claim. Worry about conclusions occurs when the evidence is "thin."

However, debates in anthropology have taught me that what constitutes "enough evidence" is often defined by the subject being investigated. Not having enough evidence is often a problem when the goal is to build a general field theory about a past culture or time period; the generalization required at that level of analysis requires a great deal of support to be convincing. A solution to that problem, however, is to scale back and recognize that writing about a fragment, a very limited moment or experience, or even a single voice, can be as worthwhile in creating meaning. In my own work, I can spend months trying to learn as fully as I can about a single person I have encountered in archives--a young clerk and avid music listener trying to make his way in Philadelphia in 1849, the first winner of P.T. Barnum's ticket auction for Jenny Lind's 1850 concert in Boston, etc. At one point I contemplated writing a whole book about the latter! Would that have enabled me to still think through the emergence of music fandom in the United States? Yes, but in a very particular way that might prove unsatisfying to those looking for broader understandings of the sweep of culture and history.

I would emphasize in all this, though, that the one thing that fan studies has taught me is that while much evidence is lost, perhaps even more of it is ignored or overlooked, thanks to the politics of collective memory. In other words, there are traces of the past everywhere, if only someone were to interpret them as so. Maybe that's too literary, or radically postmodern, for a lot of historians. There is something subversive about researching popular fandom at state and private archives like the American Antiquarian Society, the Massachusetts Historical Society, or the Boston Athaeneum. When I did so, I was mis-using the sources in those places, which were collected and preserved as antiquities or aesthetic treasures, by elites who likely disapproved of the activities I was seeking to value. I should say that I was supported by a competitive fellowship at one of these institutions, so there was nothing really under-handed about doing fan research there, but at the same time, the institutionalized understanding of "history" that shapes research practices at such archives is not set up for a quirky, left-field mining of the collections.

In my case, none of the finding aids so carefully prepared by past curators and archivists were useful for locating materials related to music audiences, or listening, or passionate engagement. Instead, it was a matter of experimenting with lots of open-ended searching in diaries and ephemera. I also started systematically perusing sources catalogued for other histories (religious debates, women's diaries, military history, etc.) and then reading them for what those sources might lend to a study of music loving.

It seems to me that your use of fan letters is similar: you are looking at something that has always existed but has been ignored by researchers or whose meaning has been narrowly prescribed by institutionalized frameworks of interpretation. As you suggest, by taking such letters seriously as historical documentation, we can see (or to be more accurate about it, create) a different history of Ben-Hur's reception.

I do agree that my very focus on music lovers is a way to bring them into a musicology (and a culture) that has spent much time denigrating fan behavior and demoting practices of audiencing to secondary status. I seek to recover such behavior, quite simply, because it's missing, and I think our understanding of American musical life suffers in its absence.

Does that lead me to avoid anti-fans in the research? Not really. The more work I've done on the emergence of music loving, the more I've learned that the binary opposition of fan and anti-fan is itself historical, developing in from the sacralization of high culture and the disciplining of public spectatorship described by Lawrence Levine, John Kasson, and others. After the turn of the century, you are either high or popular, good or bad, etc. In the antebellum period, the valuing of different kinds of audience participation is far more variable and complicated. "Music loving" could be exercised as a focus on the space of the concert hall and a focus on the "work;" an outer enthusiasm, a kind of communal sociability, and/or an internal intensity; and a means for circumventing, embracing, or strategically using the increasingly rigid frameworks of commercial entertainment. Preferred and less-preferred kinds of engagement are sorted out on an institutional and cultural level between 1850 and 1880, but the process is messy and confusing.

I'm not sure that I could focus only on marked receptors, if I tried, because the people I'm investigating are clearly working through the process of "marking" in the first place. In fact, I found myself seeing what I initially thought was elitist and dismissive "anti-fandom" (insisting on reverent silence in the concert hall, for example) as a complexly unfolding reform of previously established behaviors of passionate engagement. There is no doubt that in the context of urbanization and immigration in the mid-19th century that such revisions had ideological consequences that reinforced growing class divisions; I am less certain, however, that the motivations of the particular people who argued for such revisions were uniformly and/or simply about class prejudice. As in Tramps Like Us, I am wrestling a bit with the seeming contradictions of macro- and micro- interpretative frameworks.

I do have my own strategies in writing, of course. Your separating out, in sidebars, of the text of Ben-Hur and your own relationship to Ben-Hur from the event of Ben Hur is necessary for uninformed readers but also highlights the politics involved in your analysis. In my case, I am consciously resisting any privileging of "the work" in my analysis. In part, that absence is meant to re-orient (or perhaps disorient!) my readers so that they can think about music outside of the common frame of composer/text/performance that is so incredibly entrenched in both the academic study of music (musicology has never really experienced a postmodern crisis of definition) and in the music industry.

I am intensely uninterested in working out the lineages of styles or performers that typically occupy music history; instead my focus is resolutely on an alternative history of audience behaviors. I did go out and find some recordings of the operas that music lovers mentioned in their diaries, but I see such texts as only part of the many details that make up the event of reception.

In fact, initially, I prefer NOT knowing what symphony or song is being referenced by an auditor or an artifact--it makes it easier to avoid the work and focus solely on reception behaviors. It allows me, for a brief moment, to explore audiencing in a more open-ended way before my own musicological knowledge and associations narrow my thinking. That suspension of knowing also gets me psychologically closer to the "newness" of musical works that music lovers themselves were experiencing. Maybe it's all pretend, but I find, at least, that experimenting with how I am positioned in my own processes of research and of writing can be worth while.

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Home-Made Hollywood: An Interview With Clive Young (Part Two)

What role have science fiction conventions played in fostering this amateur film

culture? Why has fan cinema been slower to emerge around other genres?

Science Fiction conventions are often run on a shoestring budget, so amateur films constitute free programming; at the same time, sci-fi fans are often attracted to technology-oriented hobbies--like filmmaking. Put them together and it's a tight fit. The modern pop culture and sci-fi conventions blossomed during the 1970s when 1960s sci-fi TV shows entered reruns, most famously Star Trek and Lost In Space. If you were a hobbyist filmmaker and you went to a convention, it was easy to see that a homemade sci-fi flick presenting new adventures of a beloved old franchise could find an appreciative audience at such an event.

Likewise--and I'm hardly the first to suggest this--men bond by 'doing,' so a group of male sci-fi fans getting together to explore their fandom through a group activity like filmmaking makes sense. Additionally, since many guys collect memorabilia as an expression of their fandom, a fan production provides a convenient way to rationalize some purchases: "Yes, Honey, I spent $700 on a Stormtrooper costume--but it's for my fan film!"

What place does the female fan practice of "vidding" hold in your account of fan

cinema?

To be honest, it's barely present in my book, which is not to imply that Vidding is insignificant. Rather, it's a very different art form, deserving its own in-depth exploration, such as the Vidding History project by the Organization of Transformative Works. I discussed Vids in passing a few times in the book, because to ignore them would be disingenuous; however, it would be presumptuous and insulting to that community for me as an outsider to attempt to tell Vidding's story.

The fan remake of Raiders of the Lost Ark has generated much greater visibility than any other fan film in my memory. How typical is that production of fan filmmaking practice in general and what brought that film to such a high level of public consciousness?

There's a lot of elements at play when it comes to the (relative) success of Raiders of the Lost Ark: The Adaptation. Primary among them is the fact that you can't see the film. Despite the fact that it has gained a high profile, it isn't readily available on the internet or home video; the only way to see it is to attend one of the scattered screenings held around the country each year by the filmmakers at non-profit cinemas and the like. By using the media to spread the word about the film--but not the film itself--the filmmakers have created a pent-up demand to see it...and fortunately, it is one of those rare cases where the movie actually beats audiences' expectations.

As far as fan filmmaking practice goes, the level of work that went into Raiders was unprecedented up to that point. For three pre-teens in the 1980s to spend seven years shooting a movie without any parental help is unusual enough; once you throw in the fact that they recreated all the major set-pieces of the original--Indiana Jones being chased by a boulder, getting dragged under a truck, fighting in a bar that's on fire, and so forth--it becomes astounding. Besides rooting for the kids--how are they going to pull off the next part?--I think many viewers relate to the film because everyone role-played as a child, whether it was "Cowboys & Indians," "Superheroes" or something else. These kids elevated that experience to the next level by videotaping it. At the same time, the sheer scope of what they achieved is inspiring--they had an impossible, idyllic dream as 11-year-olds and tenaciously made it happen, despite overwhelming odds. That's an experience anyone can get behind.

One of the things I talk about in Homemade Hollywood is how fan films are the offspring of scripted entertainment and Reality TV, and the Raiders adaptation is a great example of this, because you're seeing familiar scripted characters enacted by regular people in real-world settings without the perfect Hollywood sheen. When you see 13-year-old Chris Strompolos as Indy, trying to outrun a 100-lb. boulder made out of fiberglass or hanging off the front of a rolling truck, the look of terror on his face is undeniably real. It's a very analog, visceral experience to view the film and it sucks viewers in, because these days, that's something you often can't get from professional movies.

Ironically, Hollywood reacted to that analog, visceral experience by buying the life-rights to the filmmakers' story in a six-figure deal that made the front page of Variety. In a few years, you can expect to find a professional tribute movie about their amateur tribute movie about yet another movie at your local multiplex.

How has the web reshaped amateur film production, publicity, and distribution?

The web has certainly become the lifeline of the fan film community and has affected all the aspects you listed. Before the mid-Nineties mainstreaming of the internet, there were plenty of fan filmmakers out there, but they weren't aware of each other. In fact, the term "fan film" didn't exist because no one realized that this was a filmmaking movement instead of merely a few isolated movies mentioned in the back pages of enthusiast magazines like CineMagic.

In terms of production, sure, amateur filmmakers use the internet for obvious things like buying costumes or equipment (or, in some cases, pirating editing and effects software), but now they can build a virtual crew as well. For instance, the 2005 fan film, Star Wars: Revelations, was an ambitious, 40-minute effort covered by all the major news channels and downloaded over a million times in its first 48 hours on the web. Part of the appeal was its eye-popping special effects, which were created by a volunteer team of CGI enthusiasts around the world that used the web to recruit artists, exchange files and compile the finished effect shots.

The internet also provides varied levels of distribution, from simple YouTube clips to over-the-top efforts like Revelations, which was available in a variety of forms, from iPod-friendly MP4 files to a Bit Torrent package that that could be burned to DVD-Rs to create a two-disc set--one for the movie and one for the behind-the-scenes extras, naturally.

As for publicity, websites and the blogosphere are certainly the main forum for spreading the word about fan films today, because a simple link will get your work seen. I run a daily fan film blog called FanCinemaToday.com, and I get everything from illiterate emails ("Dude, U rite on my movie?") to professional-quality digital press kits. No press junkets or swag yet, but I can dream (just kidding). Like the films themselves, the publicity efforts range all over the map.

You describe a number of cases where studios have struggled with how to respond to fan films produced about their franchises. What factors have shaped their decisions in regard to fan cinema? How would you characterize the current perceptions in Hollywood towards fan films?

Hollywood has been fairly alarmed by them--and with good reason. While I'm an advocate of fan filmmaking, I think the studios are right to be concerned. If you owned a sleek Maserati and the 12-year-old next door took it for a joyride, you'd be furious even if it came through without a scratch. That's something like what's going on with the studios, because amateurs are basically hijacking these billion-dollar franchises and doing whatever they want with them.

Now, to be fair, 99.9 percent of all fan films are tributes in some form or another, they pose no real monetary threat to a studio's franchise and they don't impact the public consciousness when you compare the number of people who saw The Dark Knight last summer to 6,000 people watching Batman's Bad Day on YouTube. Studios realize this and I think that fuels the current take on such flicks--that they're relatively harmless. At the same time, going after fan filmmakers with IP lawsuits would be a waste of resources because they'd cost more than could be won, plus they'd be a PR nightmare similar to the travails that Warner Brothers experienced when it tried to shut down Harry Potter websites a few years ago.

On the other hand, the current state of things where most studios are looking the other way is going to end sooner or later. To make up an example, let's say you make a $20,000 fan film where Superman goes crazy because of Kryptonite and starts graphically killing babies with his X-ray vision. If it's a well-made film that grabs the eye of a cable news pundit on a slow news day, that could blow up into a serious problem and potentially damage the franchise.

A more likely scenario, however, is that studios will get involved with fan films simply because there's money to be made, whether it's through some form of licensing out characters to the filmmakers, or making the best flicks available on a studio-sanctioned X-Box channel for a buck apiece, or something else entirely.

Lucasfilm has taken an interesting approach to dealing with fan films with its annual Star Wars Fan Movie Challenge. The contest is used to reach out to the fanbase, it appears to show fans great largesse because George Lucas is "allowing" them to make fan tribute movies, and yet it gives Lucasfilm indirect control over what material goes into such flicks, because if you're going to go through all the effort to make a Star Wars fan film, why wouldn't you follow the content guidelines so that you could enter it in the contest?

As you note, far fewer women than men have been involved in the production of

original fan films. Why do you think this pattern has emerged and are there

signs that more women are producing fan movies now than in previous decades?

There are lots of theories about this out there--for instance, that women are more interested in characters' internal lives--an aspect more easily explored through fan fiction--or the comment earlier that guys bond by 'doing' so they gravitate toward a group activity like film production.

I think one overlooked aspect is sheer momentum. Fan fiction took off in the 1960s and 70s with zines and quickly became an outlet for female fans. I suspect that since then, women looking to create new stories for a favorite franchise have looked at the fanfic community and said "That's where my peers are; I guess I'm going in that direction." It's self-perpetuating at this point.

Of course, I'm not a female fan filmmaker and never will be, so I can't speak from a place of authority. As a result, in Homemade Hollywood, I spent a chapter interviewing women filmmakers and a number of them spoke of women being uncomfortable with being in charge. One filmmaker who teaches film to girls noted that the idea of being a director never occurred to her students and when she suggested it, they couldn't envision themselves in that position at all.

With all that in mind, I don't see the current male-to-female amateur filmmaker ratio changing anytime soon. One thing I would like to see is more collaboration between the fanfic and fan film communities. Most fan films would benefit from better characterization and more fully rounded stories; who better to write them than fanfic authors? It's happened in a few cases--most noticeably the aforementioned Star Wars: Revelations--and I think both sides of the equation could benefit from it.

In the case of Star Trek, we are seeing increased collaboration between fans and some of those involved in the commercial franchise itself, including actors,

script writers, and technicians. What are the implications of this kind of collaboration for the future of fan cinema?

There are a number of high-profile fan efforts with sophisticated production values now, most noticeably Star Trek: Phase II, a fan series which sports a $100,000 Enterprise bridge set. They've been known to feature Trek alumni such as George Takei ("Sulu") and Walter Koenig ("Checkov") recreating their original roles, and have had original series writers script and sometimes direct their episodes

Quasi-pro efforts like Phase IIdo point the way towards a number of possibilities for fan films in the future beyond obvious things, such as that they may prove to be a "farm league" for tomorrow's professional casts and crews. For instance, fan productions may wind up being used by Hollywood to see if the time is right to bring back a shuttered franchise. Similarly, analyzing fan films based on properties that are still up-and-running may provide insight into what aspects resonate most with die-hard fans. Alternately, if fan films show a trend of including a specific characteristic not in the original--for example, many Star Trek fan films pointedly feature gay characters--they may provide insight into what would realign a troubled franchise with its fanbase.

And as noted before, studios are likely to eventually get involved with fan filmmakers simply because there's money being left on the table under the current arrangement of pretending they're not there. If fans are going to make an amateur production based on your IP, why not sell them a specialized set of rights, props, costumes, digital filmmaking "toolkits" customized to the franchise with trademark sounds, music and "greenscreenable" effects, and rent them space on a special website just for "official fan productions" based on your franchise? Once there are enough decent flicks, they can be repackaged as a TV special, a DVD, or some other product. There's a lot of way studios and fans can work together in a symbiotic fashion that would benefit all parties.

Getting into bed with the studios works for fan films primarily because most filmmakers in the hobby daydream of breaking into Hollywood; such a model would be far less successful if applied to other media like fan fiction, where similar efforts have failed.

Also, another concern is that high-end, high-profile fan productions are a lot of fun to watch, but they can be intimidating to potential fan filmmakers--"Why should I bother if that's what a fan film is supposed to be? I can't do that." Phase II, in particular, is far removed from the underground, "punk rock" aesthetic that has powered so many fan efforts throughout the years.

Ironically, that sheen of perfection is exactly what Hardware Wars parodied back in the 1970s, showing that a fan production didn't have to be perfect--much less made with professional help--to be enjoyable. Perhaps things are coming full-circle and we need a new low-rent flick like Hardware Wars to burst that bubble again. Who knows?

Clive Young is an author/lecturer covering the crossroads between high tech and popular culture. He is the author of the first book about fan films, Homemade Hollywood: Fans Behind The Camera (Continuum, 2008). He is also senior editor for Pro Sound News and has written for MTV, VH1.com, American Songwriter and numerous other outlets; additionally, he is the author of Crank It Up, an exploration into the world of rock concert roadies. Young has lectured extensively on film and music at many universities, libraries and conventions, and lives in New York with his wife and daughter. Visit his website,

www.cliveyoung.com, and his daily fan film blog, www.fancinematoday.com

Can African-Americans Find Their Voice in Cyberspace?: A Conversation With Dayna Cunningham (Part Four of Four)

Henry Jenkins: I do think that the concept of networked publics has a great deal to offer us in terms of identifying a way of addressing some of the concerns you raise here, but I also think you need to go into that realm with your eyes wide open. So much has been written about the democratic potential of an era of social networks and collective intelligence, yet the challenge you pose here is one which might push our current understanding of this potential to the breaking point. Anna Everett's Digital Diaspora: A Race For Cyberspace (2009) gives us a number of case studies of minority activists and community leaders who have deployed digital tools as a means of promoting social change and racial justice. We may have to struggle to achieve through digital tools what was accomplished by a previous generation of the readers, writers, and editors of the African-American press. Part of the challenge has to do with the ways that our current framing of participatory culture values freedom over equality or diversity. Part of the challenge has to do with the challenges of expanding access to the digital world and empowering citizens of all ages and class backgrounds to become full participant in this emerging cyber-society. Some of this has to do with the challenges of the interface between the digital world and the realm of our face to face interactions.

There are certainly limits to the potential which cyberspace offers for representing and empowering minority expression. Consider, for example, a site like YouTube. On the one hand, it is an open platform which allows all kinds of groups to submit content and circulate it within little or no gatekeeping unless, of course, you use obscene language or deploy copyrighted materials you don't own or otherwise violate the terms of service. For examples of what happens then, check out YouTomb, which keeps a running record of the various ways that speech gets regulated and contained through this platform which is owned by a company that once promised to do no evil. But more fundamentally, the site operates according to mechanisms of user-moderation which could not be more democratic in their conception: the public votes through its traffic (or in the case of other web 2.0 sites, through actual votes) to determine which content has the most merit with the result that content that attracts majority interest gets greater visibility. John McMurria did a post in Flow several years ago showing that the videos which got the highest visibility on YouTube were those by white adolescent males. I recently tried to discuss this issue with some technically oriented friends and they offered some predictible counter-arguments:

"Maybe white adolescent males represent the statistical majority of users on the site." Yes, that's likely the case, but then this only proves my point that there is a majoritarian bias built into the technology. John Stuart Mills told us a long time ago that the value of democratic institutions rests in the mechanisms they put in place to protect the rights of minorities at least as much as those that they create to insure majority rule. And in any case, we need to ask why this gap in participation exists rather than assuming that minority users simply aren't interested in producing and sharing videos.

"Yet minority content still circulates on these sites." True enough, and this goes back to the distinction I made in my earlier comments about the difference between "hush harbor" discourse within a minority community and discourse intended to reach a majority audience. Yet, unlike earlier kinds of "hush harbors," YouTube is highly porous with content fully accessible, for better or for worse, to those outside the core community, making it a risky site for fostering "black voice". That risk is personified by the comments posted on YouTube which are at best snarky and at worse hate speech. This brings us back to the Wright videos which were posted initially by those wanting to spread his message but got highjacked and decontextualized by other groups.

"Each user can set their filters anyway they want and thus can receive the content they desire." This falls back on a now aging rhetoric of "personalized media," which ignores the need to spread messages beyond your own community and overlooks the fact that digital communications exist in the shadow of still powerful forms of mass communications which insure that some messages reach everyone in society while others only reach those people who know how to find them. In that sense, the mechanisms that shape web 2.0 are forms of marginalization, not censorship, since they do not silence minority users, but their visibility depends on the whims of majority users.

Some will argue that YouTube was never intended as a platform for activism, critique, or pedagogy. It is simply a form of entertainment which allows more people to disperse content. And it is certainly the case that we have a much more diverse culture with YouTube in it than we would have in its absence. That's not to say, though, that those of us who care about participatory culture should not be critical in examining these new platforms as they emerge to make sure that they support as much diversity as possible. Nobody is talking about intentionally racist design, well, at least I'm not, yet in all technologies, there is a law of unintended consequences, which sometimes means that what you build gets picked up and used in ways you never imagined but may also mean that there may be hidden effects of the design which make it harder for some groups to deploy than others.

But let's look elsewhere to what would seem to be a much more promising venue. BlackPlanet.Com is an affinity portal which was established to serve the needs and interests of the African-American community. According to HitWise, it has the fourth highest traffic of all social network sites (following FaceBook and MySpace, etc.) and attracts a membership of more than 16.5 million users. We can compare that with your claim that specific black newspapers reached "hundreds of thousands" of readers and we have some sense of the potential impact of such a web portal. BlackPlanet reaches a larger segment of the black population of this country than ever read a black newspaper, so why is its political influence on the public sphere so much smaller?

I just got through reading a very strong dissertation written by an old friend, John Campbell, for UPenn: Campbell certainly finds on BlackPlanet and similar sites real potentials for community building and critical discussions, but also notes that they are run by companies which are pursuing their own economic interests that are not always aligned with the interests of their memberships. So, there is a push towards a greater focus on black celebrities or dating or personal improvement than there is on social critique and political debate.

Of course, the historic black newspapers were also commercial ventures and needed to make money in order to survive, but it is unlikely that they made that money by collecting and selling data on their user-bases, say. They would have been organizations which were at least as committed to their political causes as to their bottom line. And in your earlier examples, some of the most important sources of black critical perspectives came through publications that were sponsored by civil rights organizations and thus were funded more through political contributions than through advertising.

Even so, there would seem to be real potentials for sites like BlackPlanet to serve as mechanisms by which new forms of "freedom discourse" and alternative critical perspectives could emerge, if only because of the sheer number of users of color which are attracted there. Of course, we then have to confront the reality that there are significant class and race divides in terms of access to these digital technologies in the first place. There is of course the digital divide which has been discussed for the past twenty years. The digital divide has to do with limited access to the technologies. And we've responded to that concern through wiring schools and public libraries. But, then, as soon as they were wired, a series of moral panics have instigated more and more restrictions on how public-access computers can be used: mandatory filters which restrict certain kind of content (we ran into this recently because we discovered that many sites dealing with Herman Melville's classic novel, Moby-Dick, were being blocked on school library sites, because it used the word, "dick," hrrm, hrmm, in the title.), blocks on access to YouTube and other videosharing sites, and potential legislation always hanging over us that would block access to social networks (such as BlackPlanet) and blogging tools.

But at the end of the day, the obstacles are not simply technological: they are also social and cultural. This is what I mean by the participation gap. Some people feel welcomed into cyberspace and others feel excluded. Some have access to an informal network of folks who already know what they are doing online and can offer advice when you hit a wall, as happens to most of us on a regular basis, while those who know few who have spent time on line don't know where to turn for such advice, become frustrated, and walk away. The ability to participate still depends not only on having disposable income but also disposable time. And so forth. I would argue today that limited opportunities in the digital realm, in most areas of the country, have as much or more to do with this participation gap as with technical obstacles to access.

It must sound like I woke up in a really gloomy space this morning. Despite all of the above, I remain very optimistic about the ability of all kinds of minority groups to overcome some of these issues and to form powerful networked publics on line. I do believe that such new cultural institutions and practices can form the basis for strong critiques grounded in the "freedom discourse" tradition and that they can provide both opportunities for communication within and beyond the black community.

I would argue that as our world more and more embraces ideals of collective intelligence, as I discuss in Convergence Culture, then there is an absolute necessity to insure diversity of perspectives within the knowledge community. Collective intelligence starts from the premise that the more diverse the imputs, the more open the processes, the better the outcome. A society based on principles of collective intelligence can't just "celebrate diversity" every February, but needs to actively recruit and empower minority participants towards the common good. Yet, it is also clear that there need to be spaces where minorities can empower themselves through their own collective intelligence processes, identifying the best new ideas as well as the common interests and concerns of the community, without being swamped by other competing perspectives.

Some of this involves learning to deploy the tools and platforms that are already available. Some of this involves developing alternative institutions which reflect your own needs. And some of this involves the redesign of existing platforms to insure that they meet the needs of more diverse sets of users.

For the past few decades, there's been lots of talk that implies that digital platforms and tools are inevitably devices for democratization of our culture. Rather, they still need to be sites of critique and struggle if we are going to deploy them in ways that insures social justice.

The critique above is meant to help us to identify some of the key characteristics we might require if these platforms are going to support the formation of a counter-public where new critical discourses are to be formed and dispersed through black America. First, these platforms need to actively embrace diversity and not simply participation. We need to reject a tendency to talk about what the majority wants to see as if "the best content rises to the top." Instead, we need to think about alternative mechanisms which might insure that for any given topic, all of us have access to a diverse range of different perspectives.

We need to insure that we have platforms which support community use rather than individual expression, given how much the blogosphere can fragment rather than connect people.

We need to insure that at least some of the platforms get sponsored by groups who are not primarily motivated by economic interests but who also have political and social stakes in insuring access to the broadest number of people. (For example, we should be looking at how the construction trade unions you mention above might be supporting alternative platforms and institutions which might function as collective bargaining units within the digital realm.)

We need to couple the development of new tools with educational initiatives which help more Americans cross over the participation gap. And we have to insure that the platforms themselves are designed to entice and welcome new participants rather than remaining under the control of the most active and visible members of a community.

We need to develop hybrid systems which couple the spreading of content online with a social system which also spreads these same ideas and arguments to people who do not have access to the online world, just as in earlier times, "freedom discourse" was spread through oral as well as print-based channels. In so far as the digital networks are dominated by young people, we need to develop strategies which bring people together across generations, making sure that the wisdom of the old is coupled with the idealism and energy of the young. In so far as the current systems most often serve those who have the time and money to be able to use them, we need to create new social organizations which solicit and transmit the viewpoints of those who are locked by economic and cultural barriers from fully participating in those worlds.

For the forseeable future, we can't put all of our faith in digital media, because there are simply too many people who will be left behind. Rather, we have to focus more attention on understanding how information moves back and forth between digital and other channels of communication.

I'm hoping the conversation we've started here will inspire others to respond, suggesting alternative tools, platforms, and practices which may more fully achieve the goals you've identified here, pushing back or suggesting ways to work around the critiques we've offered of current institutions and policies. You've raised some core issues here which deserve a response.

Now let's turn this over to our readers.

Can African-Americans Find Their Voice in Cyberspace?: A Conversation With Dayna Cunningham (Part Two of Four)

Henry Jenkins: Thanks for this really rich provocation, Dayna. These are questions which we need to be discussing as a society and they should be central to our understanding of "civic media," "social media," whatever we want to call it. As a media scholar, my first response to any request to develop new "tools" is to ask what we are really looking for. As I review your language in the closing paragraph, you variously call for "media technology," "new spaces," "tools and platforms," "venues and mechanisms." This range of terms suggests the degree to which it is not easy to separate out technological resources from the cultural practices which grow up around them.

So, the African American Press was powerful not because of specially made tools (the newspaper had a long history) but rather because of the institutions which emerged that allowed those tools to be used in a way that served a specific community, because of the editorial decisions made by Black journalists, editors, and readers which allowed newspapers to serve a particular kind of community (one defined along racial rather than purely geographic terms and thus in some senses a virtual community in our modern sense of the term), one which allowed for the emergence of a particular kind of discourse which took shape through news coverage, editorials, and letters to the editor, and so forth. Similarly, the black church wasn't so much a technology or a platform as a particular kind of social organization, a particular appropriation or articulation of religious oratory to serve historically specific needs of the black community.

At the risk of betraying my MIT heritage, my first response is to say that the issues you pose are least likely to be addressed on a purely technological level. These are fundamentally cultural, social, political, economic, and institutional problems and only secondarily issues of technology. It isn't as if what the world lacks is a hammer and then suddenly we can nail everything down.

It may be that what's required is getting existing tools into different hands or insuring that those who are apt to deploy them for certain communities have access to the skills and resources they need to turn them towards new purposes. So, rather than looking for new "tools," we should be looking for new practices, new institutions, and new discourses. And indeed, everything else here points us in that direction, starting with your emphasis on "black voice."

One of the challenges of achieving a "black public sphere" in the modern media landscape is precisely the porousness of contemporary communications. Most of the historic institutions and practices you discuss here were hiding in plain site. Historians have talked about the "hush harbor" tradition in black America -- going back to slavery days -- the need to find black-only spaces where communication could occur within the race. Both the black press and the black church as you discuss them here are in some senses "hush harbors" where blacks could communicate with blacks largely outside of the vision of white America.

Yes, in theory, as a white southerner growing up in Atlanta, I could have read the black Atlanta press. I certainly knew it existed. I may have even seen a copy or two. But it wasn't something that I would have regularly come into contact with. Watch a documentary series like Eyes on the Prize and one of the most powerful things you get is the sense that black camera crews working for black broadcasters captured very different voices and perspectives, saw the world through fundamentally different eyes than white camera crews working for "mainstream" broadcast networks. There was a sense that what was said in the black church stayed in the black community. What was said in the black barbershops and beauty parlors, to cite another important locale for framing black critique, stayed there. A black public sphere was possible because African America was in many very real ways a bounded community.

Now, let's compare this to what happened to Rev. Wright, whose sermons were directed at a predominantly but no longer exclusively black congregation, who would have understood them as part of this tradition of "freedom discourse." But in the modern media scape, messages are much harder to contain; they travel and spread everywhere. So, the Wright videos get inserted into a platform like YouTube, which embodies what Yochai Benkler (Wealth of Networks) might discuss as a shared space for differentially interested groups to conduct their communications business. The videos get picked up by bloggers and podcasters; they get broadcast and reframed on Fox News; they end up in the Washington Post; they get discussed on talk radio; they get referenced in political debates; they get reframed in political advertising; etc., etc., etc.

What Wright's comments might have meant in a black-only or black-dominanted discursive space is very different from what they meant once they got inserted into these other contexts. And that's the very nature of the modern media landscape: messages can't be locked down; they move fluidly from community to community. The black and white churches or barbershops were in different neighborhoods. Today, black-oriented and white-oriented websites are only a mouse click apart. In an odd way, the kind of autonomous black voice you are discussing may be a byproduct of segregation. Not that America today isn't in many ways still a deeply segregated society but segregation operates through different mechanisms, follows a different logic, and so this requires a new set of communication strategies and practices.

We need to distinguish between "black voice" as directed at a bounded black community ("the hush harbor" model) and black voice as directed at a mixed audience. Clearly someone like Frederic Douglas who you cite here was very adept at both kinds of communications. His historic impact had as much to do with his ability to form alliances and maintain relations with white journalists, activists, and literary figures and to speak to white audiences as it had to do with his ability to communicate within the black community. The same would be true of someone like Sojourner Truth, who got a large chunk of her support from those white middle class women involved in first wave feminism.

Implicit in your model here, though, is the idea that there needs to be a relatively independent space for communications within a racial minority where ideas can be formed, tested, debated, and refined, where communities can be mobilized, which may function outside of spaces which are primarily focused on communications across the races.

Is there no possibility that in the future "freedom discourse" will come through a self-consciously multi-racial and multi-cultural community of practice rather than within one defined through segregation? I am not talking about a "post-racial" society which seeks to imagine that racial categories (and the injustices attached to them) are no longer operative. But rather, some kind of communication space where people of mixed backgrounds come together to identify common interests as they work through our complex and troubling history of racial relations. I'm not sure we know yet what such a community looks like in practice, but does this theoretical possibility necessarily mean a loss of "black voice"? Can "black voice" only be defined in isolation? Maybe I'm just looking for a revived and retooled version of what Jesse Jackson used to call a "rainbow coalition".

Obama's strength has been his ability to communicate across the remaining racial divides in our society -- to speak a language which can gain acceptance from white, hispanic, and Asian-American voters even as it inspires high participation by black voters. Early on, there was some speculation that he might not be able to gain the support of the black community because he did not speak the language of the black church and the civil rights movement. In some ways, he does borrow their metaphors and cadence when he speaks, but as you note, he's had to distance himself from some of the spaces where black critique has historically been framed.

In one of the interviews after the election, Obama suggested that he was no longer able to go to his barbershop to get a haircut. The "mainstream" media treated this comment as an example of how the president-elect gets cut off from the practices of everyday life, ceases to be an "average American." But, given the historic role of the barbershop as a "hush harbor," it struck me that the comment could be read at a deeper level as suggesting his growing isolation from the black community and its critical practices and political discourses.

One is tempted to argue that African-Americans (and other minorities) enjoy greater opportunities to communicate beyond their own communities now than ever before. But we need to be careful in making that claim. Recent research suggests that there are far fewer minority characters on prime time network television shows this season than there were five years ago. There remains an enormous ratings gap between white and black Americans: the highest rating shows among black Americans often are among the lowest rated shows among white Americans. The exception, curiously enough, are reality television programs, like American Idol, which historically have had mixed race casts.

We've seen some increased visibility of black journalists and commentators throughout the 2008 campaign season -- and they may remain on the air throughout an Obama administration -- but we need to watch to make sure that they do not fade into the background again. But, if we follow your argument, even those figures who make it into the mainstream media are, at best, relaying critiques and discourses which originate within the black community and at worse, they are involved in a process of self-censorship which makes them an imperfect vehicle for those messages.

The paradox of race and media may be that black Americans have lost access to many of the institutions and practices which sustained them during an era of segregation without achieving the benefits promised by a more "integrated" media environment. And that makes this a moment of risk -- as well as opportunity -- for minority Americans.

I suspect we are over-stating the problem in some ways. There are certainly some serious constraints on minority participation in cyberspace but a world of networked publics also does offer some opportunities for younger African-Americans to deliberate together and form opinion, which we need to explore more fully here. But before I move in that direction, I want to throw this back to you to react to what I've written so far.

If It Doesn't Spread, It's Dead (Part Eight): The Value of Spreadable Media

This is part eight of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting.

Conclusion: The Value of Spreadable Media

So far this white paper has:

  • criticized the vagueness of existing models of "viral media" or "memes"
  • outlined the differences between sticky and spreadable media.
  • identified those factors which have led to the rise of spreadable media
  • shown why spreadable media involves a collaboration between the gift economy and commodity culture.
  • discussed a range of different kinds of communities that are shaping the spread of media
  • pointed towards some properties shared by the most spreadable media content.

In this concluding section, we will return to the core question from the perspective of our clients: Is it a good idea to allow or enable my consumers to spread my brand message or my copyrighted content? We enter this discussion with some modesty. The situation we have described here is in flux. New examples of spreadable content, new business plans, and new policies regarding intellectual property are announced each day and so far, the verdict is still out. There's a lot we do not yet know about spreadable media's benefits and risks from a corporate perspective. In this transitional moment, we advise companies to proceed with caution but fear that those who remain totally outside this space may be running greater risks than those who make at least some modest steps towards embracing spreadability.

Certainly, one can point to some great success stories from companies who have been early to embrace this spreadable model. One such case is the Dove Evolution campaign that was released online with a 75 second clip showing an "ordinary" woman's painful transformation into an "object of desire". The ad boosted sales, received over 5 million views and cost nothing to distribute online. Dove also released another version of the spot on television during the Super bowl. Placing the ad cost the company $2.5 million and it received 2.5 million views. Granted, broadcast television provided them with an opportunity to reach a large number of viewers in a very short period of time, but the online version reached almost twice as many people at a fraction of the cost. One take-away here is that television may remain a stronger venue for "just in time" information, while the slower circulation of information online may ultimately result in much deeper saturation within the culture.

Or consider the success of the Cadbury Gorilla advertisement which we've cited several times already. In 8 weeks the ad received 5 million views, positioning Cadbury to grow 30% above the industry average that same year, increase it's sales by 7% and most importantly, detach itself from the chocolate recall-salmonella scandal that had greatly impacted the company's image in the UK.

Such success stories have inspired other companies to develop so-called "viral" marketing strategies, some of which have succeeded, many of which have not. The decentralized nature of the process, the lack of control over the flow of content means that there are no guarantees that such content will reach their desired market segments or for that matter, that they will circulate anywhere. If you want to guarantee the number of eyeballs which consume your message, nothing is going to replace traditional broadcasting methods anytime soon. Lowering the transaction costs, however, make it possible for companies to minimize their risks in trying out such strategies as an add-on to existing marketing approaches.

So what is spreadable media good for?

  • To generate active commitment from the audience,
  • To empower them and make them an integral part of your product's success,
  • To benefit from online word-of-mouth
  • To reach niche, highly interconnected audiences,
  • but most of all, to communicate with audiences where they already are, and in a way that they value.

Each of these factors suggest that such an approach may yield longer term rather than shorter term benefits:

  • Spreadability may help to expand and intensify consumer awareness of a new and emerging brand or transform their perceptions of an existing brand, re-affirming its central place in their lives.
  • Spreadability may expand the range of potential markets for a brand by introducing it, at low costs and low risks, to niches that previously were not part of its market.
  • Spreadability may intensify consumer loyalty by increasing emotional attachment to the brand or media franchise.
  • Spreadability may expand the shelf life of existing media content by creating new ways of interacting with it (as occurs, say, around the modding of games or the archiving of classic television content on YouTube) and it may even rebuild or reshape the market for a dormant brand, as suggested by Robert Kozinets writing on "retro-brands."

All told, those companies which have the most to gain from this approach are those who have the least to lose from abandoning traditional broadcasting models, those which have:

  • lower promotional budgets
  • who want to reach niche markets
  • who want to distribute so-called "Long Tail" content
  • who want to build strong emotional connections with their consumers.

Those who have the most to lose are those companies which:

  • have well established brand messages
  • have messages that are predictably delivered through broadcast channels
  • who are concerned about a loss of control over their intellectual property
  • who have reason to fear backlash from their consumers.

Even here, remaining outside of the spreadable model altogether may cut them off from younger and more digitally connected consumers who spend less time consuming traditional broadcast content or who are increasingly suspicious of top-down advertising campaigns.

Such considerations intensify when we move from brand messages, which one wants to circulate freely, towards content, which is expected to generate revenue. Right now, spreadability has proven more effective at generating buzz and awareness than as a revenue generator, though this may be changing. Consider, for example, the mobile sector. As many as 20 percent of mobile subscribers are listening to music on their mobile devices (Minney, 2008) with similar increases occurring with other media such as games and video. There is also a strong rise in mobile media sharing, either directly phone-to-phone or pc-to-phone, in either case mobile consumers are already embracing spreadable media by default and companies are discovering that there is money to be made by facilitating their activities.

So far, only a few companies are taking advantage of a potential Mobile Web 2.0, according to Sumit Agarwal, a product manager in Google's mobile division:

We're really at mobile Web 0.5, to be completely honest, the real thing about Web 2.0 is people introducing applications to each other. True viral applications, something sent from one person to another, will absolutely be a big part of mobile. (Salz, 2007)

One such company, MoConDi Ltd. announced in September of 2007 that its Italian based service, MeYou, had reached more than 800,000 registered users. By January 2008, that number had doubled. MeYou is a mobile phone application which supports distribution of a mobile content to end users. These users can then recommend content to additional users and receive credits for doing so. Users receive MMS recommendations which contain a message and download link for the content and a link to install the MeYou application. In this case, they are using the same marketing strategy that launched Hotmail in the 90s.

MeYou has implemented a hybrid model between the sticky and spreadable models, between content distribution and marketing. As such, users will receive certain content directly from MeYou or from their friends for free, but other content requires for direct payment. Users can still share such by sending the application for which the receiver has to then purchase the activation code. This model is particularly successful with games where after the applications are activated, users can play against each other, creating strong social incentives to expand its reach. MeYou works mostly with ringtones, images, videos, animations and games. Through its parent company, MoConDi generate mobile branded content and distribution strategies for other businesses. According to MeYou's public information 60% of users purchase content and 64% of users send recommendations with 24% of recommendations resulting in purchases.

We might contrast the relative success which MoConDi has enjoyed through enfranchising its consumers to spread content with the backlash which has come as a result of the tendency of major media companies to brand grassroots circulation as "piracy." For quite some time, Sony-BMG and all other music majors have opted for issuing take-down notices when content to which they hold rights to is posted on YouTube. It now seems that Sony-BMG is finding a way to move away from that prohibitionist model and is embracing a profit sharing, win-win philosophy based on building stronger collaborations with their fans. They have opted for inserting a link to the content's original site on the video post and eliminating its capacity to be embedded. So, on one end they've limited the spread of their content in favor of increasing the stickiness of their own site. But they also are allowing fans to share music and YouTube to make a profit. In the process, Sony-BMG is increasing the traffic to and visibility of its official sites, but most importantly, the company is no longer treating fans and potential consumers as criminals.

Such an approach is spreading across other industries and throughout other mediums. Peer-to-peer technologies have dealt with a bad reputation for years -- since the days of the Napster trials, P2P's original idea, to enable user share big files, has been demonized. The entertainment industry has pegged it as a tool for piracy. And recently, ISPs have blamed it for clogging their networks. Nevertheless P2P is the perfect example to illustrate some of the models of resource-lite, user-led, pull distribution that benefit from a spreadable mentality. Here company and user/distributors are building a completely new relationship where the company trusts the user with the safekeeping of its content. In spite of the bad reputation and lack of control, the same entertainment industry that one day attacked it, has now found, both in the bit torrent technology and in P2P, a powerful ally. NBC is working with Pando Networks, a P2P content-delivery-technology company, to revamp its NBC Direct service (Weprin, 2008). BBC and Showtime, amongst others, are now working with the bit torrent distribution platform Vuze. And Fox, Lions Gate and MTV are all working with the original BitTorrent company.

Media scholar Mark Pesce (2005) argues that many mainstream British and American television series are enjoying commercial success in international markets because -- and not in spite of -- their massive online circulations. Pesce argues that illegal downloads helped to promote the content, closing the temporal gap between domestic and foreign distribution, and increasing consumer interest. Pesce argues that what he calls Hyperdistribution is here to stay.

The clock can't be turned back, BitTorrent can't be un-invented. We have to deal with the world as it is, not as we'd like it to be. In the new, "flat world," where any programme produced anywhere in the world is immediately available everywhere in the world, the only sustainable edge comes from entrepreneurship and innovation.

Pesce's plea for innovation is made that more urgent by the fact that, according to a study performed in 17 countries, 29% of active technology users regularly write comments and blogs, 27% share free music and 28% access social networking sites.

Clearly, a significant portion of the public is embracing those technologies and cultural practices which support spreadable media. They want to play active roles in helping to shape the flow of media within their own social communities. This is part of what Charlene Li and Josh Bernoff are calling the "groundswell", which is being fueled by the combined force of "people's desires to connect, new interactive technologies and online economics". They describe the groundswell as a movement that can't be stopped but must be joined in order to retain currency. It has changed the power relation between companies and consumers, and, in embracing the groundswell and the spreadable media model, companies are also redefining their relationships and their sense of self. This is might be a painful process, but at the end there will be more to be gained than lost. By ceding this power to its consumers companies are loosing much of the control over their distribution, but they are gaining the value of each user's personal ties.

We may not yet have reached the point where "If it doesn't spread, it's dead," but that time is coming and companies need to be rethinking their business models now in anticipation of these shifts which will even more fundamentally alter the media landscape.

References:

Minney, Jaimee (2008). "M:Metrics Reports Growth in Mobile Music Adoption" m:metrics

Pesce, Mark. (2005). "Piracy is Good? How Battlestar Galactica killed Broadcast TV", Mindjack, May 13.

Salz, Peggy Anne (2006). "Mobile Web 2.0 May Be Too Ambitious, Let's Call It Mobile 0.5" MocoNews

Weprin, Alex (2008) "NBC Revamping Fledgling NBC Direct with Pando Networks Deal", Broadcasting &

Cable, February 27.

Whew! That's it folks! This is very much a work in progress -- a sketch for a book we are just starting to write. There will be many more dimensions of the argument, not to mention concrete examples, developed in the book, so stay tuned. It's been fun watching news of "spreadable media" get spread by the Twitter community and more recently through the Blogosphere. We are just starting to get substantive responses after watching a first round of "look heres" which were designed to direct people's attention to this discussion as some place where something interesting was happening. I do hope you've found it interesting and I'm very much looking forward to seeing what you make from these ideas. As our model suggests, you will continue to talk about bits and pieces of these posts if they generate worth for you in your social interactions or if they create value in your professional life. You in turn will generate both value and worth for us -- in terms of generating new insights as you talk about and apply these concepts and in terms of expanding the community of people who are talking about these ideas and thus broadening the market for the book when it appears. We've done our bit here, so I hope I can count on you to do yours. :-)

If It Doesn't Spread, It's Dead (Part Four): Thinking Through the Gift Economy

This is part four of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting. Lewis Hyde: Thinking Through the Gift Economy

Lewis Hyde's The Gift: Imagination and the Erotic Life of Property (1983) represents perhaps the best guide on the ways that gift economies operate within the modern world. For that reason, we want to walk through some of his basic claims about the relations between commodity culture and the gift economy.

In a commodity culture, goods are traded as wages for labor or are purchased directly. Neither transaction shapes the circulation of materials within a gift economy: "A gift is a thing we do not get by our own efforts. We cannot buy it; we cannot acquire it through an act of will. It is bestowed upon us." (p.xvi). Gifts depend on altruistic motivations; they circulate through acts of generosity and reciprocity. Their exchange is governed by social norms rather than contractual relations.

The circulation of gifts is socially rather than economically motivated: "Unlike the sale of a commodity, the giving of a gift tends to establish a relationship between the parties involved." Furthermore "when gifts circulate within a group, their commerce leaves a series of interconnected relationships in its wake, and a kind of decentralized cohesiveness emerges." (p.xx) The circulation of goods is not simply symbolic of the social relations between participants; it helps to constitute them. Hyde identifies three core obligations which are shared among those who participate in a gift economy: "the obligation to give, the obligation to accept, and the obligation to reciprocate." (p.xxi) Each of these acts help to break down boundaries between participants, reflecting a commitment to good relations and mutual welfare.

Gift economies are relatively dynamic in terms of the fluid circulation of goods while commodity cultures are relatively dynamic in terms of the fluid social relations between participants. As Hyde explains, a "clean" trade within a commodity culture "leaves people unconnected," (p.29) since it involves no future obligation between the buyer and seller. Under such conditions, "wealth will lose its motions and gather in isolated pools....Property is plagued by entropy and wealth can become scarce even as it increases." (p.29) The commodity, he suggests, moves towards wherever there is a profit to be made, while a gift moves "towards an empty space," towards resolving conflicts or expanding the social network. (p.29) By contrast, he writes, "To convert an idea into a commodity means, broadly speaking, to establish a boundary of some sort so that the idea cannot move from person to person without a toll or fee. Its benefit or usefulness must then be reckoned and paid for before it is allowed to cross the boundary." (p.105) In so far as the new media ecology depends on spreadability, it needs to embrace the fluidity of exchange which enables a gift economy rather than the stasis that emerges from commodity culture.

In a gift economy, 'status', 'prestige' or 'esteem' take the place of cash renumeration' as the primary drivers of cultural production and social transaction. Of course, even within a commodity culture, the production of cultural goods is rarely motivated entirely by profit. Artists also seek recognition for what they create; they seek to influence the culture; they seek to build reputations; they seek to express personal meanings. Only a complex set of negotiations within creative industries allow artist to serve both sets of goals at the same time. As Mark Deuze (2006) notes, anxieties about the free circulation of their output within a participatory culture are motivated both by a sense of losing artistic control and by the perceived economic threat to their livelihood.

Conversely, we seem to be seeing a series of misrecognitions between Web 2.0 companies and consumers as the companies misunderstand what motivates participation. On the one hand, consumers increasingly resent the ways that companies transform their labors of love into commodities which can be bought and sold for revenue. There is a growing recognition that profiting on freely given creative labor poses ethical challenges which are in the long run socially damaging to both the companies and the communities involved. On the other hand, many participants are frustrated when companies offer them financial compensations which are at odds with their understanding of the social transactions which are facilitated through the exchange of gifts. Fan communities, for example, have long-standing social taboos against "exploiting" other fans for personal gain, wanting to share their creative goods outside of commodity relations, rather than seeking rewards for what they produce. C3 research affiliate Abigail Derecho argues that the gift economy has gendered implications, with women traditionally associated with crafts in a gift economy and men associated with art within a commodity culture. Hyde would support this argument, suggesting that salaries tend to be lower within those professions which have historically been associated with the gift economy, not simply because they attract more women but also because they provide other kinds of social compensation.

Hyde sees commodity culture and the gift economy as alternative systems for measuring the merits of a transaction. He writes, "A commodity has value... A gift has worth." (p.78) By value, here, Hyde primarily means "exchange value," that is, the rate at which goods and services can be exchanged for money. Such exchanges are "measurable" and "quantifiable" because there are agreed upon measurements of value. By "worth," he means those qualities we associate with things that "you can't put a price on." Sometimes, we refer to what he is calling "worth" as sentimental value. It is not an estimate of what the thing costs but rather what it means to us. Worth is thus variable even among those who participate within the same community, even among those in the same family, hence the complex negotiations which occur around possessions when a beloved member of a family passes away. Worth can not be measured, though it can be negotiated, but in doing so, we have to take claims about worth at face value, since they have to do with internal emotional states.

Commodity culture and the gift economy are animated by different fantasies, which in turn shape the kinds of meanings which are going to be produced and transmitted around the exchange of goods. Hyde writes, "Because of the bonding power of gifts and the detached nature of commodity exchange, gifts have become associated with community and with being obliged to others, while commodities are associated with alienation and freedom" (p. 86). The values which shape exchanges in a commodity culture have to do with personal expression, freedom, social mobility, the escape from constraints and limitations, the enabling of new "possibilities". We sometimes refer to such fantasies as escapism or social experimentation; they are closely associated with the patterns of "transformation" and "plentitude" which Grant McCracken has documented. The fantasies which animate the exchange of gifts are often nostalgic, having to do with the reassertion of traditional values, the strengthening of social ties, the acceptance of mutual obligations, and the comfort of operating within familiar social patterns.

Because the exchange of goods within a gift economy brings with it social expectations, not all gifts can be accepted. In that sense, there are goods and services which literally can not be given away, because even in the absence of an explicit value proposition, consumers are wary of hidden obligations, unstated motives, or hidden interests which come smuggled inside the gift, much like the classic myth of the Trojan Horse. Hyde describes some circumstances where gifts are inappropriate: "On the simplest level, we are wary of gifts in any situation that calls for reckoning and discrimination....A gift, no matter how well intentioned, deflects objective judgement" (p.92). Even traditional societies, then, distinguish between gifts which facilitate generalized good will and bribes which are designed to distort or corrupt process of judgment. At the same time, the translation of gifts into commodities can be socially damaging. Hyde writes:

We do not deal in commodities when we wish to initiate or preserve ties of affection....Emotional connection tends to preclude quantitative evaluation....When a decision involves something that clearly cannot be priced, we refrain from submitting our actions to the calculus of cost-benefit analysis (p.85).

Both sets of category confusions represent potential pitfalls for companies seeking to negotiate the boundaries between commodity culture and the gift economy. That said, Hyde does believe it is possible for there to be valued and meaningful transactions between these two social systems:

The boundary can be permeable....Put generally, within certain limits what has been given us as a gift may be sold in the marketplace and what has been earned in the marketplace may be given as gift. Within certain limits, gift wealth can be rationalized and market wealth can be eroticized (p.357-358).

Hyde's use of the word, "erotic" here is especially evocative, meant to refer to the ways that the exchange of goods gains emotional intensity as it mediates between two or more participants. If "diamonds are a girl's best friend," as the old song goes, it is both because they have extreme value within a commodity culture and because they are emotionally meaningful within a gift economy.

We might understand spreadable media as content which passes between the commodity culture and the gift economy. Each of the above contrasts between the two social systems are helpful in understanding what kinds of terms might best facilitate exchanges between them. Each also helps us to identify historic sites of conflict or misunderstandings between the diversely motivated agents involved in the flow of content across the current mediascape. Many of these contradictions surfaced in the controversy which surrounded the launch of FanLib, a Web 2.0 company which sought to capitalize on the circulation of fan fiction. Fan fiction had been a part of the gift economy of the web for more than a decade, representing a cultural practice which dated back to Star Trek fandom in the 1960s. Seeing their stories as a "labor of love" which was designed to be shared with the community of others who shared their interests, fans have reluctantly charged money to recoup the costs of printing zines but there was a strong prohibition against any attempts to profit financially from the exchange of stories.

Some fans welcomed the emergence of digital distribution because it lowered the costs of sharing stories and thus pulled fan fiction fully into the gift economy. There was also a perception that the absence of financial profit helped to protect fans from prosecution for what might otherwise have been seen as an attempt to capitalize on the original producer's intellectual property. FanLib, however, sought to pull the production and circulation of fan fiction more fully into the commodity culture: they wanted to monetize on the traffic that fan stories drew to their sites, a step which provoked strong backlash from those most committed to fandom's gift economy. They showed little grasp of what motivated the activities of the gift economy: at various times, they sought to compensate fans either through a share of the revenue or through giving them access to the media producers, neither of which reflected the system of status and reputation which had emerged within fandom.

The threat that fan fiction might be commoditized motivated some fans to create the Organization of Transformative Works, which would, among other things, create an alternative web portal for distributing fan created works totally outside of commercial imperatives. Yet, despite the controversy, FanLib did attract a significant number of contributors. C3 researcher Xiaochang Li (2007) discovered that many of those posting on the site did not feel strong ties to the existing fan community and did not understand their cultural production in terms of "gifts" to fellow fans. These fans did not see a conflict between what motivated their creative expression and the logic of a commodity culture. That said, it was not clear that such fans were as valuable to FanLib or the rights holders because they were less "connected" to the larger fan community, were less likely therefore to draw other fans to the site or to help expand the potential markets for the series being depicted.

Value, Worth and the Transfer of Meaning

For a good to move from commodity culture to a gift economy, there has to be some point where value gets transformed into worth, where what has a price becomes priceless, where economic investment gives way to sentimental investment. If we do not understand how this occurs, we probably cannot understand what motivates consumers to "spread" advertising and other media content within their social networks. When people pass along branded content, they are not doing so as paid employees motivated by economic gain; they are doing so as members of social communities involved in activities which are meaningful to them on either an individual or social level. Symbolic goods stop circulating when they take on such economic value that there is no longer an incentive to give them to someone else or where their exchange fails to serve social goals within a particular community. In other words, symbolic goods cease their movement when they assume too much value or too little worth.

In Culture and Consumption, Grant McCracken (1988) brought together anthropological and marketing literature to offer an account of the way "meaning transfer" shapes the circulation of goods. McCracken starts from the premise that the circulation of goods is accompanied by the circulation of meaning: "Meaning is constantly flowing to and from its several locations in the social world, aided by the collective and individual efforts of designers, producers, advertisers, and consumers." Both designers and advertisers draw on meanings already in the culture around them as they seek to construct offerings that will be valued by their potential consumers. Advertising, as seen by McCracken, helps to move both the products and the cultural claims being made about the products into the life world of consumers. Once consumers have purchased the goods and bought into the symbolic meanings that surround them, they perform a series of rituals which are designed to integrate both goods and meanings into their everyday social experiences. In a later revision of this argument, McCracken (2005b) writes "Consumers turn to their goods not only as bundles of utility with which to serve functions and satisfy needs but also as bundles of meaning with which to fashion who they are and the world in which they live." (p.102)

McCracken (1988) identifies four different kinds of consumer rituals which help us to adapt acquired goods into symbolic resources:

  • Exchange Rituals -- McCracken suggests that when we select a gift for someone else, we do so with an awareness of what makes this gift meaningful. A lover giving a gift seeks to symbolize something of their emotional investment in the relationship -- think about the difference between white and red roses, for example. A parent giving a gift to a child seeks to express and embody some of their hopes for the kind of person that the child will become -- think of the whole line of "Baby Einstein" products for example.
  • Possession Rituals -- McCracken argues that consumers spend a great deal of time asserting their claim on goods which enter their lives from the outside. We like to "perform" our ownership of those goods through "cleaning, discussing, comparing, reflecting, showing off and even photographing many...possessions." At a higher level, he describes a process of "personalization" where goods are altered to better express the personality of their owners.
  • Grooming Rituals -- McCracken claims that for some goods, meaning is perishable and certain practices need to be repeated in order to extract value and meaning from them. These practices often center around either practices of personal grooming or the grooming of the goods themselves.
  • Divestment Rituals -- For McCracken, these rituals need to be performed when goods change hands -- first, to exorcise the imprint of the previous owner so that they may be more fully one's own and then later, to strip aside any emotional investments we have made into goods which we now must dispose or "regift" to others.

Each of these claims may be useful in thinking about how symbolic goods -- such as spreadable media content -- functions in the new world of social networks. But to do so, we need to recognize some core differences. First, for McCracken (1988), goods are "an opportunity to make culture material" (p.88). That is, goods attach symbolic meanings to physical objects. To draw on a now tired but useful distinction, goods are atoms. Yet, the kind of cultural goods we are discussing throughout this white paper are much more often virtual rather than physical, bytes and not atoms. They may still render visible the often implicit assumptions through which we organize our culture: "The consumer system supplies individuals with the cultural materials to realize their various and changing ideas of what it is to be a man or a woman, middle-aged or elderly, a parent, a citizen, or a professional" (p.88). We can see the widgets on our profile pages, the links on our blogs, the refinements on our avatars, as doing a similar kind of social work -- as giving expressive form to our values and performing certain kinds of social identities.

It matters, though, that material goods are limited: they can only exist in one place at one time and to give them to someone else is to give them up yourself. Virtual goods, however, can be shared because they can be infinitely replicated. I can have my "cupcake" on Facebook and eat it too, or more importantly, I can share it with you without having to give it up myself. It is clear that personalization may play as strong if not a stronger role in such a system -- as a means of distinguishing between countless copies of the same cultural good. Yet, we may have to spend less time with divestment rituals because the good we receive is no longer a good taken from the hands of another.

For McCracken (1988), there remains something arbitrary about the assignment of particular meanings to particular goods, with advertisers involved in a series of competing bids for interpretation. Yet in the case of spreadable meaning, what we are circulating is often not the material good but the advertisement itself. It is involved in the exchange of meaning from its conception, though the meanings may change through the process of consumption just as goods may be altered, repurposed, or redeployed by consumers through the processes of possession, grooming, and divestment rituals.

Second, for all of his reliance on anthropological theory, McCracken (1988) holds onto the idea of consumers as individuals who are motivated by personal desires and goals, "engaged in an ongoing enterprise of self-creation," rather than as parts of larger social networks and cultural communities. Indeed, his account of consumption in the North American context stresses all of the ways that identity is optional -- that we choose which social categories are operative and which are irrelevant to our presentation of ourselves. Going back to Hyde (1983), then, the fantasies he sees expressed through consumer goods are those we associate with commodity culture -- those having to do with freedom and individuality -- rather than those of the gift economy-- having to do with tradition and social cohesion.

As we think about why we pass along media content, though, we need to recognize that we are both expressive individuals and social beings, that we seek both to personalize content and to share it with others. We might understand how this process plays out by thinking about the ways social networks change the process of taste-making and gate-keeping which McCracken describes in this essay's discussion of fashion. For McCracken, what counts as fashion gets defined rhetorically through journalists who "serve as gatekeepers of a sort, reviewing aesthetic, social and cultural innovations as these first appear." These professional gatekeepers "winnow" down selections before these options even reach the population of early adopters. In a social network, however, this power of evaluation and "winnowing" is dispersed. Each member potentially assumes the role of grassroots intermediary, contributing to a collective process which evaluates and ranks cultural goods and thus speeds or retards their circulation.

References:

Deuze, Mark (2006). "Media Work and Institutional Logics," Deuzeblog, July 18.

Hyde, Lewis. (1983). The Gift: Imagination and the Erotic Life of Property. New York: Vintage.

McCracken, Grant (1986). Culture and Consumption. Bloomington: Indiana University Press.

If It Doesn't Spread, It's Dead (Part Three): The Gift Economy and Commodity Culture

This is part three of an eight part series. The report was written by Henry Jenkins, Xiaochang Li, Ana Domb Krauskopf With Joshua Green. Our research was funded by the members of the Convergence Culture Consortium, including GSDM Advertising, MTV Networks, and Turner Broadcasting. The Gift Economy and Commodity Culture

Spreadability and the Moral Economy

Consumers, both individually and collectively, exert agency in the spreadability model: they are not impregnated with media messages; they select material that matters to them from the much broader array of media content on offer. They do not simply pass along static content; they transform the content so that it better serves their own social and expressive needs. Content does not remain in fixed borders but rather it circulates in unpredicted and often unpredictible directions, not the product of top-down design but rather of a multitude of local decisions made by autonomous agents negotiating their way through diverse cultural spaces.

Consumers do not simply consume; they recommend content they like to their friends who recommend it to their friends who recommend it on down the line. They do not simply "buy" cultural goods; they "buy into" a cultural economy which respects and rewards their participation. Nothing spreads widely in the new digital economy unless it engages and serves the interests of both consumers and producers. Otherwise, the circulation gets blocked by one side or the other, either through corporations constructing road blocks (legal or technical) upon its spread or through consumers refusing to circulate content which fails to serve their interests. Nothing generates value in this new digital economy unless the transaction is seen as meaningful to all involved.

Too often, Web 2.0-era companies speak about creating communities around their products and services, rather than recognizing that they are more often courting existing communities with their own histories, agendas, hierarchies, traditions, and practices. So, rather than talking about the Saturn "community" as a "consumer tribe" (Cova, Kozinets, and Shankar, 2007), we might more productively analyze what the contemporary car company has done to capture the interests and win the loyalty of a hundred year plus history of motorist clubs. The first model implies that Saturn can set the terms for the consumers interactions with the brand. The second suggests the motorist culture created its own values and aspirations which Saturn has to address if it's car is to gain a central place in its social life.

The same is true of fandoms: we tend to discuss them in very limiting terms, often in relation to a single text as in "Trekkers" or "Potterheads," when in fact, fans tend to move nomadically from text to text in the course of their involvement within fan culture. They may be drawn into fandom by a given text but quickly their conversation broadens to include a range of other works also embraced by fellow fans and when their interest in a particular franchise ends, many will shift their fan loyalties to other programmes which satisfy similar needs and interests. As a rule, we are misled when we focus on what media does to people rather than trying to understand what people are doing with media and why. We start from the premise that consumers only help facilitate the circulation of media content when it is personally and socially meaningful to them, when it enables them to express some aspect of their own self-perception or enables valued transactions that strengthen their social ties with others.

Courting communities is tricky. Forcing communities to talk about a certain product is almost impossible. These obstacles were swiftly dealt with in the construction of the site "Being Girl" which belongs to the Tampax and Always brands. As Charlene Li and Josh Bernoff comment on their new book Groundswell:

Beingirl.com is not a community site about tampons. (Who would want to visit that?) It's about everything that young girls deal with. The site is very lightly branded and it's loaded with information about music, make-up, relationships and spaces for the girls to talk amongst themselves and with experts. Procter & Gamble had launched different versions of the sites in other parts of the world and also a Latina-geared version section of the US site called "Solo de Chikas: hot topic, cool musik and your place to speak out.

Tampax are courting a more specific community that is underrepresented in traditional marketing endeavors, undoubtedly hoping that this interest will entice the participants to become loyal Tampax/Always consumers. At the very least, though, P&G has opened a fluid communication channel with an elusive demographic. Bernoff and Li suspect that the site's success is due in part to the fact that P&G "solved the customers' problems instead of its own", the costumers were willing to share. Add subtle brand messages and free samples and P&G was able to become part of the dialogue from which it was previously excluded. A key takeaway here is that companies should figure out what existing communities are most likely to use their product and what they are doing with it; they should identify basic needs of that community and develop informational resources to support them.

Knowing that the community pre-exists the brand or franchises engagement with it means corporations need to legitimate their entrance into this space. In earlier white papers (Austin 2006), we have introduced the idea that participants in economic exchanges are governed by an implicit set of understandings about what is "right" and what is "legitimate" for each player to do. This is what social historian E.P. Thompson described as a "moral economy." The moral economy describes the set of social norms and mutual understandings which make it possible for two parties to do business with each other. In some cases, the moral economy holds in check the aggressive pursuit of short term self interest in favor of decisions which preserve long term social relations between participants. In a small scale economy, for example, a local dealer is unlikely to "cheat" a customer because they need to count on continued trade with this person over an extended period of time and thus need to build up their reputation within this community.

The measure of a moral economy is the degree to which participants trust each other to hold up their end of these implicit agreements. When there is a sudden and dramatic shift in the economic or technological infrastructure, as has occured with the introduction of digital media, it can create a crisis in the "moral economy," diminishing the level of trust within participating parties, and perhaps even wearing away the mechanisms which insure the legitimacy of economic exchanges. At such times, we can see all involved making bids for legitimation, that is proposing new models or frameworks through which parties may reach a new understanding of what should provide the basis for fair and meaningful interactions.

We can see, for example, notions of "file sharing" and "piracy" as two competing moral systems by which we might make sense of the circulation of media content, one put forth by consumers eager to legitimate their idea of the free exchange of content, the other put forth by the media industry eager to close off certain practices as "illegitimate" and damaging to their long term economic interests. The excessive rhetoric surrounding the circulation of music at the present time suggests just how far out of balance the moral understandings of producers and consumers have become. New technologies enable consumers to exert much greater impact on the circulation of media content than ever before but they also enable companies to police once private behavior as it takes on greater public dimensions. These shifts enable some to describe a crisis in copyright, others a crisis in fair use, and all sides to be more or less accurate in describing the tensions which have emerged.

Discussions of "viral media," or of what we are calling "spreadable" media, point to places where a new moral economy may be emerging. They allow us to map forms of audience participation which are seen as valuable to advertisers and media companies. Spreadable media represents an alternative framing of the free circulation of media content to the prevailing metaphor of "piracy."

Focusing on what we are calling here spreadability may thus offer us some tentative first steps towards renegotiating the social contract between media producers and consumers in a way which may be seen as legitimate and mutually rewarding to all involved. For this to occur, we need to understand that consumers and producers often follow different dictates, not simply because of competing economic interests, but because they have different motives, make different judgments about value, and follow different social obligations; in other words, they operate within separate and parallel economic orders. We might describe these two worlds as commodity culture and the gift economy. Certainly, most of us who have grown up in capitalist economies understand the set of expectations which shape the buying and selling of goods. Yet, we also operate in another social order which centers around the giving and accepting of gifts. One (commodity culture) places greater emphasis on economic motives, the other (gift economy) on social motives.

Something of the mismatch between these two worlds is suggested by Ian Condry (2004) in his discussion of file-sharing among music fans:

Unlike underwear or swimsuits, music falls into that category of things you are normally obligated to share with your dorm mates, family, and friends. Yet to date, people who share music files are primarily represented in media and business settings as selfish, improperly socialized people who simply want to get something -- the fruits of someone else's labor -- for free. In fact, if asked directly by a friend to share music, sharing is the only reasonable thing to do.

Within commodity culture, then, sharing music is economically damaging, whereas in the gift economy, the failure to share music is socially damaging. We are never going to resolve such conflicts until we develop a better model for thinking about the interface between the two.

Gift Giving and Reciprocity Online

In arguing that much of what goes on in cyberspace might be understood in terms of a gift economy, we are in fact making a claim which is at least as old as the web. Howard Rheingold's 1993 book The Virtual Community, for instance, mentions the gift economy as central to the relationships across the online world:

Reciprocity is a key element of any market-based culture, but the arrangement I'm describing feels to me more like a kind of gift economy in which people do things for one another out of a spirit of building something between them, rather than a spreadsheet-calculated quid pro quo. When that spirit exists, everybody gets a little extra something, a little sparkle, from their more practical transactions; different kinds of things become possible when this mind-set pervades. Conversely, people who have valuable things to add to the mix tend to keep their heads down and their ideas to themselves when a mercenary or hostile zeitgeist dominates an online community. In the virtual community I know best, elegantly presented knowledge is a valuable currency....Sometimes you give one person more information than you would give another person in response to the same query, simply because you recognize one of them to be more generous or funny or to-the-point or agreeable...A sociologist might say that my perceived helpfulness increased my pool of social capital. I can increase your knowledge capital and my social capital at the same time by telling you something that you need to know, and I could diminish the amount of my capital in the estimation of others by transgressing the group's social norms. The person I help might never be in a position to help me, but someone else might be.

Rheingold describes the gift economy operating in virtual worlds less in terms of a tit-for-tat exchange of value but rather as part of a larger reputation system in which one's contributions to the group are ultimately recognized and respected, even if there is no direct and explicit negotiation of worth at the time someone makes their contributions.

Richard Barbrook (1998), another early cybertheorist, argued that the gift economy trumped commodity culture in the world view of those who were the first to form online communities:

For most of its users, the Net is somewhere to work, play, love, learn and discuss with other people. Unrestricted by physical distance, they collaborate with each other without the direct mediation of money or politics. Unconcerned about copyright, they give and receive information without thought of payment. In the absence of states or markets to mediate social bonds, network communities are instead formed through the mutual obligations created by gifts of time and ideas. When they go on-line, almost everyone spends most of their time participating within the gift economy rather than engaging in market competition. Because users receive much more information than they can ever give away, there is no popular clamour for imposing the equal exchange of the marketplace on the Net. Once again, the 'end of history' for capitalism appears to be communism.

Such values were built into the infrastructure of the web which was designed to facilitate the collaboration of scientists and researchers rather than to enable the metered access expected within a commodity culture.

In the world of the web, companies were relative late-comers, even though they now represent the dominant users of digital networks. As commercial values have spread into the web, they have had to negotiate with the older web ethos: there still remains great resistance to "spam," for example, as unwelcomed advertising, whereas commercials are taken more or less for granted in traditional broadcasting. Similarly, Stewart Brand (1995), another key thinker in the early history of web culture, evokes the idea of a gift economy to explain how companies create valued relations to their customers within this new cultural context. In short, Brand argues that for any company or business to succeed online they need to join the gift economy that defines online relations. "It means often giving away content." Online success is based on the build up of good will which companies can convert into economic transactions through other channels.

Many of these same assumptions about the ways that digital communities are shaped by the norms of a gift economy surfaced much more recently in danah boyd (2007)'s discussion of Facebook's introduction of a "gifting" function. Facebook gifts operate within each person's profile. Gift-giving is completely decentralized so people can choose gifts directly from their own profile page and pay Facebook through their account. Most gifts cost $1 and every once in a while Facebook offers a gift for free. Now the system is in place, manufacturing and reproduction costs are negligible, and, even though they work under a direct payment revenue model, Facebook adds value to the users' experience by letting them be in charge of distribution.

Features such as these are what make successful social networks different from a more complete contact directory. As boyd explains, the popularity and value of gifts on Facebook come from their somewhat intangible nature:

They do not have the same type of persistence as identity-driven purchases like clothing in (World of Warcraft). I think that it is precisely this ephemeralness that will make gifts popular. There are times for gift giving (predefined by society)...People write 'happy birthday' and send glitter for holidays...These expressions are not simply altruistic kindness. By publicly performing the holiday or birthday, the individual doing the expression looks good before her peers. It also prompts reciprocity so that one's own profile is then also filled with validating comments.

Yet despite their intangibility and ephemerality, Facebook's gift-driven economy is valuable, meaningful and crucial to the participation of many members of the network. In evoking the gift economy to talk about gifts which are bought and sold via Facebook, even as they are given freely to those in our social networks, boyd is acknowledging a permeability in the relations between commodity culture and the gift economy.

This should not be surprising: most of us purchase Christmas or birthday gifts at stores rather than making them ourselves and do not necessarily fear that their origins as commodities diminishes the sentiments that are expressed through their exchange. Whatever our myths may be about "gifts of the heart" and "labors of love," most of our gifts these days are manufactured and store bought. Yet, once we have made our purchases, the gift economy takes over and so to understand how digital goods circulate within and between social networks we need to develop a more nuanced understanding of how gift economies operate.

References

Austin, Alec. with Henry Jenkins, Joshua Green, Ivan Askwith, and Sam Ford, (2006). Turning Pirates into Loyalists: The Moral Economy and an Alternative Response to File Sharing. Report Prepared for the Members of the MIT Convergence Culture Consortium, Cambridge.

Barbrook, Richard (1998). "The Hi-Tech Gift Economy," First Monday, Vol. 3, No. 12 (December), accessed 30 March 2007.

Bernoff, Josh and Li, Charlene. (2008) Groundswell: Winning in a World Transformed by Social Technologies. Cambridge: Harvard Business School Press

boyd, danah (2007). "Facebook's Little Gifts." Apophenia. February 13.

Brand, Stewart (1995). "High Stakes in Cyberspace," Frontline, June 15.

Condry, Ian. (2004) "Cultures of Music Piracy: An Ethnographic Comparison of the US and Japan," International Journal of Cultural Studies 7, pp.343-363

Cova, Bernard, Robert Kozinets, and Avi Shankar (2007). Consumer Tribes. New York: Butterworth-Heinemann

Rheingold, Howard (1993) The Virtual Community: Homesteading on the Electronic Frontier. Reading, Mass.: Addison-Wesley.

Thompson, E.P. (1971) "The Moral Economy of the English Crowd in the 18th Century." Past and Present, No. 50, pp.76-136.

Computer Game Spaces: An Interview with Georgia Tech's Michael Nitsche (Part Two)

You also suggest that the design of games space has been heavily influenced by our shared understanding of cinematic conventions. Which aspects of film form exert an influence on the design of game worlds?

Video games, film, and television are all part of the moving image media family. They share many aspects, differ in many others and continuously add to each other's vocabulary through their shared origins. There are at least two connections that we have to take into account when we discuss game spaces and their visual representation.

On the one hand, a large number of games try to remediate cinematic visuals. There is no reason for a lens flare effect in Unreal Tournament because there are not physical optics involved. But the programmer included it. Neither is there any technical reason for suddenly increasing grainy imagery in sections of Fatal Frame. But the images are altered nevertheless. These are rendering effects applied to the game world in order to recreate cinematic visual effects and to achieve distinct dramatic impacts.

Most of the time, we have to read and understand a game world to interact meaningfully with it. That is why visualization is a very powerful form of expression in digital games and not necessarily subordinate to interactivity. Cinematic traditions are built into these games to direct our reading of the world. Because designers constantly develop new visual expressions for their games, we cannot pinpoint a single cinematic reference point for video games. The main visual traditions of 3D game cinematography (following camera, overhead view, first-person point of view and pre-defined viewing frames) have all connections to existent cinematic traditions but they have developed their own specifics over time.

The interactive following camera, for example, changes the way that the main character is visually situated in the game world and often becomes not only a visual but also a action controlling device when the hero is programmed to always run in the direction the player points the camera. Equally important is the question of montage of different viewpoints in video games. Film has developed multiple techniques of montage and games seem to gradually follow with some own concepts that are organized around their interactivity.

In many 3D games players not only control the virtual hero but have also taken on the role of virtual cameramen and editors. Maybe the most surprising fact is how seamlessly audience can accept this responsibility. The camera work in the newer Prince of Persia titles is highly developed and might be influenced by the player in the midst of equally complex game play situations. Nevertheless, players seem to readily adapt to that task. Nowadays, a player not only accepts the role of the virtual hero but also that of the "man with the movie camera." And this transition happened extremely smoothly overall. Maybe because of our familiarity with cinematic techniques.

This points to the second main connection between games and film: players have developed certain expectations towards the moving image. We have been educated by television conventions and cinematic visual storytelling and look at game through this expectation.

This allows players to understand the elegant intro sequences of the Half-Life games as descendents of the classic long opening shots that we have seen in Altman's The Player or Welles' Touch of Evil. Players bring this kind of media literacy to the game and can read it through their proficiency in film and TV visual storytelling. So we expect games to work a bit like movies because film and TV are essential sources of our visual literacy.

This is a two-way street, of course, and with the growing role of games as media for socialization the influences starts to shift. We can see that games start to educate our visual expectations and drive shots in television and cinema productions. So instead of a single influence I would argue for a growing shared ground that is based on the tradition of the moving image.

As you note, game designers rely on a range of spatial metaphors to discuss

their craft -- drawing parallels between games and gardens, sand boxes,

amusement parks, labyrinths, mazes, and arenas or talking about games as being

on "rails" or "tracks." Which of these analogies are most productive for

thinking about games space? Which do you think are confusing or misleading?

The book does not directly pick up the discussion of games as gardens or sand boxes - not because these metaphors are misleading but mainly because to me it seemed that a lot of detail is lost in such an approach. These are very useful approaches and often well applied in other works but a bit too large for the detailed analysis I had in mind. In my case, I tried to look into more precise spatial subcategories - like the path, the arena, or the labyrinth.

So instead of discussing the overall summary of a virtual space, which indeed might work and feel like a virtual garden, the focus is on details that might evoke this impression. I call these details evocative narrative elements and they work like spatialized hooks that affect the way the player experiences the game universe. They support the player to make sense of the virtual world and the situations in it and offers opportunities to connect and contextualize the events in relationship to each other. Finding a item important to the player, defeating an opponent or saving a friendly character, discovering the value of a certain item and overcoming threshold - all these can be evocative narrative elements that are situated in the game world.

However, how the player truly interconnects these hooks is up to her. Evocative narrative elements can add up to a fuller picture of a garden of a sandbox-like world, but in the end this depends very much on the player.

That is why I suggest a different metaphor in the end of the book, namely that of the kitchen. The kitchen caters for the growing role of players in the formation and re-usage of game environments. Following established recipes or gradually experimenting with new ones might be translated in the players' actions in innovative titles from Spore to Little Big Planet to Second Life or MetaPlace. And getting all the set up right might just about decide the fate of worlds like Sony's Home.

Michael Nitsche is an Assistant Professor at the School of Literature, Communication,

and Culture at the Georgia Institute of Technology where he teaches courses on virtual

environments and digital moving images. Michael heads the Digital World and Image Group, which works the design, use, and production of virtual spaces, Machinima, and the borderlines between games, film, and performance. His work combines theoretical analysis and practical experiments and his collaborations include work with the National Film and Television School London, Sony Computer Entertainment Europe, Turner Broadcasting, Alcatel Lucent, and others. He is author of Video Game Spaces: Image, Play, and Structure in 3D Worlds (MIT Press, 2008), and has published on Game Studies, virtual worlds, digital performance, games and film, and machinima in numerous publications. In a former life he was co-author for a commercial videogame, professional Improv actor, and dramaturgist.

Computer Game Spaces: An Interview with Georgia Tech's Michael Nitsche (Part One)

For a while there, it looked like the debate between the ludologists (who focus on game play mechanics) and the narratologists (who focus on storytelling) was going to define the range of perspectives in games studies. As someone who was falsely labeled a narratologist for a bit, I found this model of the field constraining and distorting. Now, of course, we've seen an explosion of different perspectives in the academic study of computer and video games. One of the most promising approaches emphasizes the spatial dimensions of game design, a topic which was, in fact, the real focus of my own early writing on games (and not coincidentally a recurring focus of the work of Espen Aardseth, a card-carrying Ludologist), suggesting that space is not only the final frontier but also the common ground of many of the first generation of game scholars. Michael Nitsche, a games researcher at the Georgia Institute of Technology (better known as Georgia Tech), has written a significant new book, Video Game Spaces: Image, Play, and Structure in 3D Worlds (MIT Press, 2008) which sums up what we can learn about games by examining them as spatial systems. His writing is informed not only by work in games studies but also from media studies, performance studies, urban planning and architecture. As he discusses in the interview below, this work has been informed by his work with the Digital World and Image Group at Georgia Tech.

I had a chance to visit Nitsche and his colleagues down in Atlanta late last fall and came away tremendously impressed by the spirit of collaboration and exploration which exists within that particular academic community. The Georgia Tech folks are doing cutting edge work across many different research areas. I am lucky enough to have Michael's colleague, Ceila Pierce, presenting the opening colloquium this term, sharing her work on the construction of fictional ethnic identities within multiplayer game worlds.

Here and next time, Nitsche shares some thoughts about the theoretical stakes of thinking about games space.

You come to this book both as a game designer and as a game theorist. How have the two perspectives informed each other here? To what degree do you see your design work as a mode of experimentation with the basic building blocks of games as a medium? Can you describe for us some of the projects you've worked? How does work with games done in research centers differ from the kind of work which occurs within commercial games companies? What value do you think university-based game research brings to the evolution of games as a medium?

Most examples in the book are drawn from commercial video games but it does include a wide range of research projects, too - including some of my own practical experiments. We need these experimental game projects to fill in the gaps left by commercial titles.

Commercial video games have to make money and they often have to be streamlined and optimized to reach that target - university-based games research projects have all kinds of limitations but they thankfully do not have to sell. This allows us to explore some of the more complicated areas that commercial games have to avoid to stay afloat.

My own work has always been a mixture of theory and practice but I have to admit that I somehow lack a single direction in the experiments I have conducted. I have worked on educational virtual environments, procedural game spaces, virtual and mixed media performance spaces, augmented reality prototypes, and these days I start to experiment with location-based handheld applications. In my case these experiments are truly explorative. They start off with a relatively simple question and snowball into more and more challenging test beds. While a commercial game production has to streamline the design at that point and focus on the core, research projects remain free to explore. I like that - a lot.

At Georgia Tech we are used to testing theory and analysis in such an experimental set up. So, shortly after I joined the faculty here, I started the Digital World & Image Group. One of our first major projects was Charbitat, an experimental game that creates a 3D world around the virtual player depending on how you play the game. First, we focused on the question of procedural space generation and how to design for these new and dynamic worlds. But once we had the functional prototype up and running, we moved on to look into procedural quest generation, dynamic camera control and patterns to support spatial navigation in infinite worlds - all based on the original game prototype. Any commercial developer would have cut this additional research, which is why this kind of gradual experimental discovery is only possible in a non-commercial environment. This certainly does not mean that academics should tell developers how to create their games, but it shows that research projects can offer additional information because they are free to explore venues that are locked off by deadlines and budgets in commercial production.

Other areas are not covered by commercial games, yet. For example, I am very interested in game worlds as performance spaces where players do not play to achieve certain high scores but instead to express something effectively. Consequently, some of my projects deal with virtual puppetry or augmented reality performance spaces.

I also have done quite a lot of work in machinima. The industry might recognizes the promise in these areas but it is simply not clear how these ideas might work out in a viable single application. So here the university-based research project can break completely new ground.

Many accounts of game theory have emphasized the tension between ludological approaches, which focus on game play mechanics, and narratological approaches, which focus on story telling. Does a focus on game spaces give us a different way of thinking about the relations between these two approaches?

I believe it does. Space is certainly not the single answer to all of our problems but it surely predates play as well as narrative. We learn how to deal with space before we start to tell stories or play games. If we translate this into video games, space becomes a higher category, one that can include narrative qualities as well as ludic ones.

I started to look into expressive 3D game spaces around 1999, when I began my studies at the University of Cambridge's Department of Architecture. This was just around the time the debate about narratology and ludology heated up. We did a lot of work with video but I felt somewhat shielded from the divide because even in the darkest controversies nobody ever argued against the importance of space in games. From where I was standing, you had to ask whether there is really a substantial divide at all between ludology and narratology. For me, both become part of how we deal with spaces and are not opposites but complementary to each other.

In the book I talk about Story Maps, a form of imaginary map that we form in our mind as we play our way through a virtual environment. These maps are shaped by what we do in the game world as well as how the action it told through various forms of presentation in sound and image. Sure, there is a strong narrative element in these maps but they can only be created when the game is played. So I could never really fully see the divide because my work seemed to be right in the middle of this discussion without conflicting with either.

A key goal throughout the book has been to map the many different devices that shape the player's perception and experience of games space. What value is such a catalog to the game designer? What do you see as some of the under-developed opportunities in the creation of expressive game spaces?

Game Studies has covered a lot of ground and opened up a wide range of approaches, which is good. What I suggest is a combination of different fields. That is why the book references various disciplines from architecture to film, to drama and literature studies.

Game designers very often use these and other references already as they collect ideas and inspirations. They do this often intuitively and this book might help to stimulate this messy process and provide an additional perspective.

Any designer worth their salt is aware of the fundamental role of a video game such as Mario 64 for the way we design games today; this book offers an additional view at some details regarding these innovations specifically for 3D game worlds. It does not suggest a single solution or a unique missed opportunity but instead discusses a range of available options by looking at the underlying basics.

For example, the whole argument of the book is built on the idea that game worlds are not simply polygon masses arranged in a certain way in the engine. Instead, we should look into different layers where game spaces come to life. These include the play space in the living room of the player, as well as the fictional and mediated spaces generated by the presentation and the imagination of the player. The rule-based level is only one of five layers for game space analysis. The task, then, is to find the connections between the different layers. New interfaces such as the Wii remote or webcams are good examples for these connections. They put much more emphasis on the world in front of the screen. But what can we make of this expansion into the physical space? Among other things, the book invites us to think about ways these connections into the living room can be made more effectively.

Throughout the book, you draw heavily on ideas from architecture and urban planning. What do these fields have to contribute to games studies?

There are some obvious parallels, such as the relevance of urban planning for the design of free-roaming game worlds or the way architectural styles are copied in video games. However, I would argue that we have to look a bit deeper to identify more fundamental parallels.

One example for a more direct connection is the way we read large-scale environments no matter whether it is a real world like my hometown or a virtual one like an online world. We gradually form a cognitive map based on certain key features and navigate through the world based on this map. Architectural theorists like Alexander or Lynch have done extremely valuable work in precisely this area and a range of research projects has shown that the same ideas apply to virtual environments.

However, games offer different means to accentuate a players' development of a cognitive map. Designers have full control over the space and the possible actions in it and use it to dramatize the experience. That is why we also have to take theatrical spaces into account.

Most virtual worlds are designed not for a "live-like" experience but for overly dramatic ones. These game worlds would fall short if they would provide "only" realistically functioning virtual cities. Instead, they have to deliver virtual stages, full or extraordinary events and opportunities that are not available in real world designs. That is why we have to add these dramatic functions to the architectural ones and combine dramatic moments with cognitive maps.

Likewise, architecture is very helpful in the discussion of specific spatial structures, such as paths, arenas, or labyrinths. They clearly reflect and reference existent architectural structures but we have to add the game specific elements that usually enhance their dramatic impact. The labyrinths of Doom or Silent Hill are not just navigable virtual architectures but the actively put the player into a highly engaging dramatic situation.

The video game world tells the player where she is projecting her actions. It positions the player via spatial means and uses references to architecture and urban planning. At the same time, it is a dramatic positioning. Players do not enter a game world as a neutral observer or visiting tourists but as cops staged in the middle of a gang war, a superhero with the power to destroy or rescue Metropolis, a lost soul that only tries to escape and survive.

These options are embedded in the game world's architecture, its presentation, and its functionality. Urban planning, architecture and performance studies help us to balance and connect these features better.

Michael Nitsche is an Assistant Professor at the School of Literature, Communication,

and Culture at the Georgia Institute of Technology where he teaches courses on virtual

environments and digital moving images. Michael heads the Digital World and Image Group, which works the design, use, and production of virtual spaces, Machinima, and the borderlines between games, film, and performance. His work combines theoretical analysis and practical experiments and his collaborations include work with the National Film and Television School London, Sony Computer Entertainment Europe, Turner Broadcasting, Alcatel Lucent, and others. He is author of Video Game Spaces: Image, Play, and Structure in 3D Worlds (MIT Press, 2008), and has published on Game Studies, virtual worlds, digital performance, games and film, and machinima in numerous publications. In a former life he was co-author for a commercial videogame, professional Improv actor, and dramaturgist.

"We Ain't Seen Nothin' Yet": Jack Driscoll on Community Journalism (Part Two)

You describe a range of projects in the book including those involving youths and senior citizens. What generational differences, if any, did you observe in the ways they thought about their roles and responsibilities as journalists?

Young people are much more technologically adept in general. Older citizen journalists often get tangled up in the technology.

They approach issues differently. The youth have strongly held opinions and aren't afraid to express themselves, be they nationally or international in scope. The older generation tends to shy away from letting fly with their political opinions especially. They have sort of a been-there, done-that attitude in many cases. I'd love to see research on how the young, middle-aged and seniors differ in their approach to political expression, especially when it comes to writing.

Obviously subject matter differs wildly among the young and the old, who don't know Eminem from an enema.

The young tend to go at each other more, arguing and debating, sometimes getting personal, whereas the seniors have only occasional flare-ups that die down quickly. I suspect they do a lot of internalizing.

Both groups pride themselves on high ethical standards. The youth seem to be very cognizant of their audience, the fact that it is mostly other children or teenagers. No adult needs to monitor what they publish. Left to their own devices, they are quite careful.

The teen-aged editors (well, one was 12) who ran the Junior Journal seemed to think more about themes than do the seniors. Every issue would have a dozen stories on one particular theme. There would be 30 or 40 other stories as well. They were much better at outreach than the seniors who tend to do their own stories but seldom reach out to others to contribute stories or photos or artwork.

A lot of online chatter takes place among the youth as they prepare their editions, whereas the seniors do most of their communicating face-to-face. In both the Melrose and Rye groups there are still members who don't have computers. They type their stories and someone scans them, or they write their stories in longhand and someone retypes them. One woman has a computer but never looks at her email. Still, she writes regularly and knows everything going on in the town.

Can you describe your own transition from Editor of the Boston Globe to someone helping to facilitate community journalism? What did you have to unlearn as a professional in order to embrace citizen news reporting?

When I was Editor of the Globe, an online community project was started in a crime-ridden Boston neighborhood of about 5000 by an MIT grad student and his wife. They enlisted teenagers to operate the site, which was Mac-based. Users ranged in age from age 6 to 80. I was fascinated how they used the site to tell what was going on in the community, working out an arrangement with the police department whereby users of the site could easily report a street light or traffic that wasn't working. Using their website, they organized fairs and plays and other community activities that created healthy dialogue between old and young, something that hadn't been occurring. It was a private site, so the teens went door to door and got permission to provide an email link to those willing. The result was a map on the site where you could click on a particular address and get an email box to write the person who lived there. Communication was crackling throughout the community.

I was made a part of the community, so I decided I could salt the website with stories every day. Every morning I would select stories from the Globe that I thought were particularly germane to that community and feed an electronic copy into their system. Sometimes they were what I call reactive stories--happenings from City Hall or the police department or wherever. Sometimes they were how-to stories on raising children or tips on cooking for special holidays.

When I left the Globe, after almost 40 years, I stayed connected with a media group formed by the MIT Media Lab in the late 1980's called News in the Future. Most of the major newspapers were involved, along with some from other countries as well as television and radio entities. The projects the students and faculty came up with, large and small, were quite exciting. I had been chairman of the Globe's overall Planning Committee, so I knew the challenges coming down the pike. But to my amazement and frustration most of the media outlets ignored all the ideas, not the least of which was electronic paper and ink (Hearst being the exception).

Still, I thought community journalism was a plausible route to go with newpapers taking the lead to organize them and incorporate them. The only tricky part was figuring out a method of compensation. But that was a detail.

None of them seemed interested.

I didn't give up. I figured out another approach that would be a stepping stone. A lot of newspapers were part of a successful program called Newspaper in the Classroom. The held one-day training sessions with teachers on how to use newspapers as a teaching device in the classroom, then produced lesson plans and then delivered newspapers to the schools, charging a low bulk rate. So a pupil would learn math by learning about baseball box scores or stock tables, or about geography by tracking ongoing news stories, or...well, you get the idea.

Given how well that worked in developing the newspaper-reading habit, I suggested to newspapers that they publish high school newspapers on their websites. Boston.com, for instance, would have a schools subsection with all the Boston school newspapers and all the suburbs. No takers.

So I approached a newspaper sponsor from Italy and another from Brazil about ten years ago. They leaped at the idea. Three of us from MIT spent a day with 200 teachers in Sao Paulo, Brazil, and a while later Agencia Estado, a leading newspaper, opened its website to 100 schools in the region of Curitaba. The experiment worked well until a change of government apparently curtailed the program.

Meanwhile La Republicca in Italy advertised a similar program on kataweb.com.it. Today that one newspaper--about the size of the Boston Globe--carries 7400 school newspapers from junior high schools and high schools in 84 cities.

At about that point I gave up on US newspapers and started working with citizen groups for their sake not for the newspapers' sake.

Major adjustments for me were lack of resources and a rejection of hierarchy. The first is a continual problem. They don't need hardly anything in the way of financial resources but there aren't enough people to thoroughly cover a community, even the size Rye (5300 population). Operating as a flat organization can be time consuming at times, but I have learned to relish operating by consensus. Someone has to orchestrate the functioning of meetings. Melrose and Rye have solved that by rotating the person who chairs alphabetically.

I tend to be a stickler about conflict of interest, certain ethical concerns and style consistencies (is it 3 p.m. or 3 P.M.?; is it spring or Spring?; if nine is spelled out, why isn't twelve?, etc.). I've learned to look the other way when someone wants to write about the accomplishments of a volunteer group they belong to (although we insist they disclose their affiliation) or someone uses Photoshop to slightly alter a picture. But I am so swept up in the enthusiasm of the participants that I tend to honor the wisdom of the group over any personal journalistic prejudices I might harbor.

Americans are increasingly getting their news from national papers,

though there has also been a rise of micro-local news on the web. What happens to the middle ground between the two in this evolving informational system -- news that occurs on a state or regional level?

I am now climbing on my white horse. I am very angry with publishers and broadcast executives. And a few editors. They have abrogated their responsibilities by cutting staff to the bone (especially reporters) and by dumbing down the news (TV has been particularly guilty of this). I don't have the statistics at my fingertips, but there are studies showing dramatic decreases in the numbers of reporters covering state houses. That trend started long before newspaper profit margins started narrowing.

Some fast measures need to be taken. Technology can play a role. Public legislative sessions at every level need to be televised. Techniques for searching video archives need improvement. Better reporter tools would help. And there need to be more collaborations among media outlets. It's ironic that Associated Press is apparently under siege at a time where that formula for coverage is more relevant now than ever. It's also ironic since newspaper websites from their inception have been replete with AP stories even though newspapers claimed they were devoting staff to generate web articles. It hardly every happened.

Only recently have the newspaper newsrooms and their websites begun to combine forces. Editors were reluctant to ask their reporters to write a quick web story on a breaking news story, then turn around and write a different story for the next morning's newspaper.

One answer is for citizens, whether they are journalists or not, to keep the pressure on state and regional governments to make records and meeting minutes available online in a timely fashion.

We typically think of news as valuable as a product -- the newspaper and the information it includes -- but many of your arguments about community journalism center on the value of participating in the process of identifying and generating the news. What do you see as the value of everyday people involving themselves in the process of reporting the news?

Somehow the activism of the Sixties petered out, and we became largely a nation of couch potatoes. Bowling Alone, the book by Prof. Robert Putnam captured that trend. Even now we go to local government meetings (Selectmen, Planning Boards, etc.) and no one shows up. However, average citizens are beginning to wake up to the fact that they don't know what's going on in their own hometowns. As taxes go up, they begin to take it personally. They want to know what's happening and may even want to get involved in a particular issue from time to time. Little by little they are becoming aware that their local newspapers are letting them down. They are becoming aware that their elected officials don't want them to know what's happing. Last week I received an off-the-record email from someone working in Town Hall, saying, "The only way I know what's going on is by reading your publication."

Clearly those who get involved in reporting the news learn more about "what's going on", convey what they have learned to readers and, we would hope, a better informed populace translates into better governance.

You reference James Carey's concept of news reading and writing as a ritual, suggesting "News is not information but drama." Can you elaborate on this claim? I've often argued that civic engagement is as much a structure of feeling as it is a structure of information. How does community journalism impact the ways people feel about their communities?

Everyone has his own metaphor, I suppose. Carey, who shared some of his thinking in the halls of MIT a few times, was especially thoughtful about the ritual. He used drama as his metaphor, which I thought was an improvement over my use of orchestra or orchestral arrangement when I was at the Globe. Perhaps I overdid it, because they gave me a framed baton at one point.

News has its ebbs and flows, and to some extent the readers' attention is affected by changes in patterns. Sometimes those shifts are caused by the news itself that is driven by inaugurations or Congress voting on a budget or weather or fires and shootings and the like. That's called reactive news. Then there is proactive news, where a decision is made to probe a specific area: the latest trends in education, the mobile lifestyle, how other invaders have extricated themselves from countries they occupied...

In either case--reactive coverage or proactive--the journalist, community or otherwise, is trying to read the audience; trying to inform, respond to their needs and interests, provide them with what they need to know and what they ought to know and maybe even entertain them.

Publications, online or otherwise, need to figure how to engage readers; how to draw on them. This is not done by running insipid contests: Vote yes if you think we should withdraw from Iraq by June; vote no if you think that is too early. Or, vote yes if you think actress X should have her children taken away from her, or no if you think she should keep them.

The receiving of news should not be strictly a cerebral activity. News should be tweaking the imagination, angering, frustrating, moving a person to sadness and joy. It should at the same time be molding a true depiction of the community you live in with all its flaws and all its richness. It is very much an emotional engagement.

Most of your projects are rooted in geographically local communities where people at least some of the time meet face to face and write about people they'll know. Is it possible to imagine community journalism operating on a global scale through online communities or would the process necessarily change without the face to face contact?

My experience is mostly centered on seven years working with youth between the ages of 10 and 18 from 91 countries.

Again, we come to the question of mission. Members of the Junior Journal wanted to reform the world. Not a bad mission. Plenty to work with.

The problems they addressed cut across geographic boundaries: war, environment, abuse, etc. It was fascinating to hear how these issues were handled in India and South Africa and Mexico and Russia and the United Arab Republic and China and Argentina and Australia and on and on.

What started as a group of 30 wound up with well over 300. Their only face-to-face contact was among the 30 originators for five days before they started their publication. The individual reporting aspect didn't seem to be that adversely affected. Recruiting of writers didn't seem to be a problem. But the inability to recruit and train editors proved to be the publication's downfall as little by little editors reached an age where they were too old and going off to college. If even a quarter of the group could have met for a few days once a year the Junior Journal would be humming today.

In short, even though they had no editor-in-chief and arrived at all major decisions by email consensus, the importance of a leadership group being in sync and understanding one another, even though they might argue a lot, was essential to survival.

But let me proffer another model. Perhaps we should call it a "confederacy" model. It could be all-volunteer or commercial. This would be a loosely connected set of community publishing groups with similar missions that operate independently within a state, region, country or world, but are tied together electronically. Perhaps they would use the same publishing software, although not necessarily. They would be able to use each other's stories. They would share a joint archive. Perhaps they could share a database of theme photographs and graphics. They might share a set of guidelines for issues of style, usage and publishing matters such as libel, copyright, etc. They could develop an internal, fully electronic help desk.

"Hello, desk? How do you handle photos of children under 12?"

"Waterloo: If the child is identifiable, we don't use the photo without permission of the parent or guardian.:

"Sarasota: If the photo is taken at a school, we consider permission from the headmaster as equivalent to parental permission (in loco parentis).

"Austen: We never run photos of children that show them in awkward situations."

Perhaps there could be a repository for investigative projects that other groups could use for hints on doing their own investigation. Even better, what if there were jointly reported stories?

I remember when working for United Press we often received or sent messages to all bureaus saying something like: "We are doing a story on the impact of the economic crunch on social service agencies. Please survey some of the agencies in your region for anecdotal information, making sure you touch base with small, medium and large agencies. Please send us a memo of not more than 2,000 words by next Friday."

Again, we ain't seen nothin' yet.

For more reflections on Couch Potatoes Sprout, see Ellen Hume's post about the book for the new Center for Future Civic Media blog.

John S. (Jack) Driscoll has been Editor-in-Residence at the MIT Media Laboratory since 1995. Previously he was at the Boston Globe newspaper for nearly 40 years, seven as Editor. He is the author of Couch Potatoes Sprout: The Rise of Online Community Journalism.

"We Ain't Seen Nothin' Yet": Jack Driscoll on Community Journalism (Part One)

One of the pleasures of living and teaching at MIT for the past 20 years has been the chance to build ongoing relations with a fascinating cast of characters, many of whom have been regulars at the MIT Communication Forum events that are run by my colleague, David Thorburn. These events have attracted people from across the campus, from neighboring universities, and from the greater Cambridge area, many of whom have been coming regularly for a decade or more to listen to smart, citizenly discussions about democracy, new media, and public life. The Center for Future Civic Media partners regularly with the Communication Forum to host events, including ones this coming semester on Popular Culture and the Political Imagination and on Race and the 2008 Elections. I met Jack Driscoll at one or another of these events. Our paths have criss-crossed off and on through the years. And for the past year or so, he's been actively involved with our new Center for Future Civic Media, a joint CMS-Media Lab effort funded by the Knight Foundation. Jack's an amazing guy! He fully embodies the classic concept of a "gentleman of the press." He spent forty years of his life working with the Boston Globe -- that's a newspaper for those of you who only get your information on line -- and for seven of them, he was the editor. Many of his generation were confused, frustrated, even enraged by the growing competition digital media has posed to traditional forms of civic communication. But Jack was fascinated. He migrated to the MIT Media Lab where he's been working to help construct the future of what he calls "community journalism" first through the News of the Future group and now through our Civic Media center. He's been doing work on the ground with senior citizens in local communities in New Hampshire and with young people in a virtual community which spans the globe. He hasn't just built prototypes to demonstrate the potentials of new tools and technologies; he's helped to inspire and instruct, advise and mentor, and most importantly, sustain publications over extended periods of time.

Driscoll recently published a book, Couch Potatoes Sprout: The Rise of Online Community Journalism, which shares some of his experiences and offers sage advice about how and why community journalism may become an important part of the contemporary newscape. What I love about the book is its emphasis on journalism as a practice and a process rather than simply a product, since it is clear that working on these publications is empowering to those who become involved, changing the ways they think about themselves and their communities.

I was lucky enough to get a chance to pick Jack's brain about community journalism and to be able to share his perspectives with you here. As you read this, you have to picture this ruddy faced man with gray hair, a sparkle in his eye, and a broad toothy smile. Jack represents what was best about the old style journalism and he represents a bridge to what may be most vital about the future of civic media.

You begin the book with the quotation, "now anyone with a computer is a newspaper." So this begs the question -- what is a "newspaper" and thus, what are the differences between individuals or communities publishing the news and the kind of work that has been performed by professional journalists.

The "computer-is-newspaper" analogy refers to each of them in their roles as vehicles for transmitting information to a wide audience. In the early days of the printing press there is evidence that citizens took advantage of the newspaper mechanism as a vehicle to spread their views in the form of flyers and pamphlets and then as periodicals that evolved into newspapers. When James Franklin started his weekly newspaper in 1721, he is said to have invited readers to contribute. One of those readers was his 16-year-old brother Benjamin, then a James's typesetter, who thought that was a pretty good idea, so pretty soon he started writing essays under the name of "Silence Dogood".

The flatbed press worked pretty well in those days, because the population was small and time was not of the essence. As the printing-press technology became more advanced, citizens played a lesser role, relegated to Letters to the Editor. Before email, we'd get more than 300 letters a day at the Boston Globe and print 10 or 12.

As time passed, citizens became receptacles for news and information. It was a one-way street. The computer changed all that.

Citizens have responded slowly for the most part, but we do have bloggers and we do have digital photos and video unfurled when there is a major news event, and we now have twittering.

The most lumbering form to arise is community journalism. Folks have the image of group publishing as being a really difficult process. The reason I wrote this book was to demystify the process. In short, it's not that difficult, it's rewarding and it's fun.

Without sounding like a Harvard Business School professor, "mission" is the key word in describing the difference between individual and group publishing. Bloggers come in a variety of forms: In some cases they are voicing strongly held opinions, in others they are aggregators or instructors; some are champions of causes. You like to think their mission is to elevate the level of discussion either on a broad range of topics or a specialized field. For the most part I think they are succeeding.

Community groups so far seem to be the product of a spirit of public service and frustration. The youth I worked with from around the world were bursting to have their voices heard. They were not happy with the way their world was being run, but the adults in their lives had pretty much kept a thumb on them. The Junior Journal was an outlet to let 'er rip. To their credit they didn't just pontificate. They did research and reporting. They had their own experiences to speak from. I remember one vivid story about a child soldier, age 12, who was used as a spy by his Sierra Leone unit, because he could slip in and out of enemy camps easily. When I asked how the writer could know so much detail, the editor responded, "Because he was the child soldier."

With adults there seems to be a feeling that their communities are not being covered in the media. Newspaper staff cutbacks have exacerbated the problem. It's not just the institutional news, but the stories about the fabric of the community, the personalities, the achievements of groups of individuals, the problems, the culture.

The Melrose SilverStringers have been around for 13 years but rarely write about their local government. They seem to leave that to the local weekly newspaper. Rye, N.H., on the other hand, tries to keep up with the local boards while at the same time writing about issues, trends and people. Community groups enhance the ability to cover issues, because of the variety of amateur interests in the group: the history buff, the energy enthusiast, the horticulturist, the climatologist, the expert cook, etc.

One member of the Rye group is a former operator of a small ski slope in the next state. There is absolutely no place to ski in Rye, a flat seacoast town, but he has a strong readership whether he is writing about Stowe, Vermont, or Vail, Colorado. He writes from experience, not just because of his business background but also because at age 80 he still skis. And lots of residents of Rye go skiing, too. So he has developed a following.

Community groups have found that the word "localized" refers to stories of high interest in their local community. Travel is one of those topics. An early Melrose story described a local couple's adventures traveling in the Northwest of the U.S. in an Airstream trailer. One of the highest number of hits in Rye was for a story about a trip to Quebec City. That was 18 months ago, and the story still is getting hits.

And so in community groups, if you have enough diversity, you can reflect the range of special interests of a city or town over time.

I'm deliberately sticking with the three communities featured in the book, but when we look at the spectrum of community groups now sprouting elsewhere, you see the local news/feature groups but you also see more and more communities of interest. A lot of them center around health and self-help issues. They tend to be experiential, and their stories react to the news about new treatments, new medications. Their mission is to share, hoping to improve the lives of others.

Finally, I would suggest that community groups tend to do more original reporting than bloggers. The best bloggers, like the best mainstream media columnists, tend to build their blogs around research and reporting; the good bloggers do a lot of research; then there are large numbers who simply are expressing their views with maybe a few links thrown in from time to time.

Can you explain the concept of "community journalism" as you outline it in the book? Do you see this as a specific kind of "citizen journalism"? What difference does it make that the projects you describe involve many people in a community working together as opposed to the model of the lone blogger?

The other day five of us were in the throes of publishing the January edition of Rye Reflections. It could be done by one person, but we divvy up the responsibilities and turn it into an enjoyable 60 or 90 minute exercise. That's community at work.

As we were finishing up, another member of our group wandered into the room we were working in at the Rye Public Library and was clearly excited. He wanted to tell us of an interview he had had that morning with a blind man who is well known in the town for his upbeat attitude and willingness to get out and about, with help. He shared that the man had spent a couple of hours before the 9 a.m. interview cutting wood outdoors. It was 5 degrees that day.

Someone in the group suggested he interview a longtime elected official who takes the blind man to the bank and the Post Office and the local coffee shop. Someone else suggested he talk to one of the regulars on the 10-seat van that takes seniors food shopping, because the blind man is known for entertaining the other passengers, often quoting poetry and telling stories. That's community helping to add dimensions to a story that one person might not scope out alone.

When the Junior Journal editors--of which there were 12, one for each month--planned their editions, they tried to come up with a theme each month that would resonate throughout their global community. Issues ranged from AIDs, war and peace, and protecting the environment; to children-specific issues such as child workers, child soldiers, suicide; to cultural issues such as wedding customs or celebrations of holidays. They did this as a collaboration, via email, with a certain amount of give-and-take involved as they shaped the idea and more give-and-take as they shaped individual stories with their reporters. Again, it is people working together to enhance the quality of what they are presenting.

And so in community journalism you get a collaborative effort, a sharing of wisdom and experience, that hones the final output. And, almost as a by-product, you experience a form of social networking in the process.

Then there is the critiquing process. It exhibits itself in the editing process but it tends to go beyond that as members develop trust in the group and learn to be open and honest about commenting on the works of others.

Media literacy? As community journalists they better understand the basics that go into creating a story, they become much more astute in analyzing the work of mainstream media.

In Rye we actually engage in community-building activities that have evolved rather than being imposed. At our weekly meetings we start off by going around the table and giving each person a chance to share whatever they wish. It might be about a family matter, an amusing experience, a comment on national politics. Like many periodicals, Rye Reflections prides itself on its recipes, so occasionally a writer will cook up one of her (occasionally his) creations and bring it to the meeting to share. An annual potluck dinner at the seashore has evolved with some members putting on a skit and it now looks as though there will be an annual end-of-year home gathering, because one couple in the group went to Sweden last year, raved about the glugg and invited the Rye "Surfers" to their house for a meeting followed by some goodies washed down with glugg (not too strong, I should add).

At one level you could say that community journalism proves that two minds are better than one. But there also is the diversity of minds that enriches the publication. It may show up in the form of liberal, conservative, libertarian or whatever; it may show up in knowledge about the history or ethos of a community; it may show up in the form specialities (gardening, climatology, sports, culture, etc.) or in the forms of photographic or videographic expertise...

When some of these special-interest members combine, you sometimes get fascinating results. Whoever thought that a massive email conflict among several members of the Junior Journal over Kashmir, would evolve into a marvelous article co-authored by a Pakistani girl and an Indian girl or that two writers, one an Israeli and the other Palestinian would call for cooler heads in the Middle East or that an article about a lesbian being harassed in school would be published, because a passionate online discussion over the incident resulted in a consensus that it was a story that needed to be heard.

Much of the book assumes that traditional journalism style, ethics, and

practices provide the best models for community practices. Yet, there are many other possible models for what community journalism might look like and the circumstances of producing community journalism is very different from a professional newsroom. What do you see as the advantages or disadvantages of modeling community journalism after established news practices?

I feel a little like the circus barker: "You ain't seen nuthin' yet."

Citizens haven't begun to tap the potential of community activity that will soon take on much more of an advocacy mantel, in my opinion. And, I'd guess, it'll take off in directions we haven't imagined.

The traditional approach has been adopted so far, because most average citizens prefer to walk before they run. They are tending to ape mainstream media. But the most important reason is because they seem themselves filling a vacuum that is coincident with the sudden rise of online computing. Most localized groups see themselves as supplementing traditional media, picking up the slack.

We've seen blogging take on a major role in politics, especially on the national level. Community sites won't be far behind. And not far behind that will be special-interest groups within local communities and regions.

Still, there are some advantages to the traditional model. It promotes diversity of interests and opinions. Much like academia. Participants tend to keep each other honest but at the same time learn from one another. The model will have longevity, whereas advocacy models will tend to either splinter over issues or die out as the issue becomes less cutting-edge.

The disadvantage is that checks-and-balances make story generation hard work. Stories need to reflect all sides. They need to stand up to peer review.

It's a busy world, it seems. More hectic than I remember my parents experiencing, even with ten children in the family. So there is a question as to how much time adults will be willing to spare for community journalism, whatever form it takes. (There are, of course, commercial forms appearing here and there. They, of course, tend to be traditional in approach.)

For teenagers, however, I see a lot of possibilities. I have a bias, but my experience tells me that online youth groups would function best outside of the school framework, which tends to stultify their creativity. They have a lot to offer, and the future is theirs. Libraries, girls and boys clubs, etc., would be ideal settings.

John S. (Jack) Driscoll has been Editor-in-Residence at the MIT Media Laboratory since 1995. Previously he was at the Boston Globe newspaper for nearly 40 years, seven as Editor. He is the author of Couch Potatoes Sprout: The Rise of Online Community Journalism.

Beyond Barbie and Mortal Kombat: An Interview with Yasmin B. Kafai, Carrie Heeter, and Jill Denner (Part Two)

There's an emphasis throughout the book on user-generated content. One can argue that modding and other user-generated forms of content have made it easier for women to repurpose existing games to better meet their interests. Yet, one could also argue that this reliance on user-based solutions has marginalized female-interests into narrow niches rather than reshaping the design of commercial games. What do you see the gains and losses surrounding user-generated content?

CARRIE: I applaud tools to place modding and customization in the hands of more players. But these new tools will not stop advocates for girls to grow their technological comfort and expertise from wanting them to pursue the more difficult (and more powerful) advanced forms of customization through programming. Hopefully even when in-game toolsets for customization are available, it will still be possible to dig deeper and change the game even more.

JILL: The chapter I wrote with Shannon Campe describes the types of games made by 126 middle school girls, when they are given the tools and supports to design and program their own games. In fact, we found that girls' games were not highly gendered. Instead, many used humor to play with, explore, and challenge gender stereotypes. At the same time, they created games that addressed topics of great interest to them, such as fears about getting into trouble at home or school, and on moral decisions. These are topics that are relevant to many teens (male and female) but are completely absent from the most widely accessible games.

YASMIN: It's one of these unpredictable and interesting twists in the history of gaming that for once researchers interested in gender and games predated a paradigm shift in what you now call participatory culture. User-generated content carries with it the high and low: most of what is generated is not particularly compelling, if only for personal reasons, but then there are always a few examples that rise to the top. It's a gain because so many interesting developments are happening on the margins of gaming in discussion boards, machinima - this is what makes gaming an interesting experience. It's a loss if we see player-generated content as the answer to the gender issue. It's not. There is a place for professional design and production and consequently the people there need to become more cognizant about how inclusive or exclusive certain design decisions are.

All evidence suggests that adult women constitute the largest market for casual games. Has this market dominance led to any shifts in the decisions made by game designers serving this space? Does the book offer any insights into why more women play casual games than platform games?

CARRIE: Adult women tend to have less free time and the free time they have is available in shorter chunks of time. That makes games they can pick up and play in short blocks of time more possible and more appealing. Some casual games are available on platforms, but purchasing the console and getting it out and setting it up can be more than a casual commitment. Using the PC for games and the rest of life is in line with multitasking games and the rest of life.

Casual game companies are adopting approaches to acquire a sophisticated understanding of their market. Part of the beauty of online games is an ongoing connection with the player and continuous collection of play data. The game companies I am familiar with involve their most avid players and other volunteers as beta testers, and prior to beta, conduct frequent play tests before deciding the next game is ready to shift. Once a game company has a successful property, they start working with that audience to expand and improve. I don't see the market and the game company as being totally separate. Game design is becoming quite an intimate dialog.

YASMIN: This is really one of the areas deserving more attention research-wise; it just popped up when we started pulling together the book edition. To begin with the name alone 'casual' is of course a misnomer. It implies that these games are not as hardcore or serious as platform games because they don't require hundreds of hours of game play. Some however argue if you compile all the hours spend on casual games albeit distributed you end up with similar levels of involvement.

TL Taylor also made the observation that many of these word and puzzle formats found among casual games have a longstanding history of women playing them. So what we see is not the sudden emergence of the women gamer or a new genre but rather a continuation of traditional game play moving onto a new platform. It might be worthwhile to untangle all these different aspects ...

When we first edited our book, we were often asked why it mattered whether or not women played games. A decade later, what evidence has emerged which might offer a better response to this question?

CARRIE: I think games are still in the process of oozing into all walks of life. So the "one decade later" mark is not an end point but a stepping stone. There will be more change in the next ten years than there were in the last ten years. Games are sometimes and will increasingly be necessary for some jobs, and recommended for personal physical, emotional, and cognitive health. The Pew Foundation report on teens, gaming, and civic life reported that 99% of teens play games, and those who play more were more likely to be active in civic life.

I admit I am a blatant enthusiast, but games offer the curious mind a way to experience, learn, and play outside of the mundane constraints of the physical world. They are important for socialization and for maintaining and performing interpersonal relationships. They are part of participating in modern culture. Also, as games for health, games for learning, and games for social change continue to grow, playing games will be increasingly necessary.

JILL: The chapter by Elisabeth Hayes directly addresses this question. There has been a steady decline in student enrollment and graduation from computing majors in college, and a corresponding decline in the US IT workforce. Hayes argues that gaming can build IT expertise, which may potentially help to fill this gap.

YASMIN: There is one particular reason why it matters now more so than 10 years ago whether or not women and girls play games. This reason is tied to the current interest in games as promising learning and teaching tools. If we consider games effective tools and bring them into schools for that reason, then we better pay attention to their design so that everyone can learn with them. Then of course it matters what outside of school experiences you have because there is ample evidence that this impacts students' participation and success in the classroom.

The book offers some close consideration of the experiences of women working in the games industry. What factors might make this industry more challenging for women than for men to enter and maintain careers?

CARRIE: The huge barrier is programming. 95% of game programmers are male, and the proportion of females major in Computer science continues to decline. For the most part, those with a major voice in game design are the programmers and artists (also 85% male) who work on the game day after day. We either need to find ways to get more girls and young women interested in computer science, or else game development culture needs to open up roles for design consultants who don't come from the ranks of programmers and artists, but contribute in other ways.

JILL: The chapters by Mia Consalvo, and by Tracy Fullerton and her colleagues, describe how the culture of the gaming industry prevents women from entering and staying. Factors include crunch times that force employees to choose between home and work life for extended periods of time, and a devaluing of games that have social value.

The growing emphasis upon "serious games" and educational games raises new questions about gender, since it would be a tragedy if the use of games in the classroom made it that much harder for girls to learn and embrace Science, Technology, Engineering, and Math related subjects. What should educational game designers learn from the research presented in your book?

CARRIE: Part 4 of the book (changing girls, changing games) includes 3 chapters about science, math, engineering, and technology (SMET) games designed specifically for girls. The Click Urban Adventure is a mixed reality detective game in which teams of girls work together using science to solve a mystery. Kristin Hughes at Carnegie Mellon University used extensive formative research to understand some of the needs and desires of urban middle school girls in Pittsburgh. She was able to match narrative types, science tasks, tools and technologies, characters and personas to create a game very well suited to her audience. Her research showed the game was successful in generating a sense of agency and interest in SMET. Thus, games for learning do not, necessarily, exclude girls.

Caitlin Kelleher developed storytelling Alice, a tool for constructing animated stories, and for learning programming along the way. Her hunch that girls would be more interested in programming in order to build a story rather than programming to create a rudimentary game proved to be right on target. Middle school girls who used the Storytelling version of the ALICE programming software instead of the generic version learned more programming, were more delighted with the end product, and were more interested in going on to study programming.

Mary Flanagan created Rapunzel, a game in which players cooperate and compete to program dance moves. She and her team struggled to embed key activist social values within gameplay, such as sharing, cooperation, diversity, autonomy, self-esteem, and authorship.

Taken together these three projects shows that educational games certainly can be designed to appeal to girls. They reinforce the appeal of story and character and remind that games embody values whether designers intend them to or not.

The Heeter and Winn chapter reports on an experiment in which we found that rewarding speedy play interfered with girls' learning, whereas rewarding exploration slowed boys down and helped their learning but did not change girls play behavior positively or negatively. So the chapter does advise educational game designers to come up with ways to make a game "fun" other than including a time limit. As we teach in serious game design graduate classes, creating serious games is even harder than creating games. The audience is often forced to play and usually includes males and females. Learning outcomes, not just fun, must be considered. I am convinced we are all still learning how to make great games for learning. Making the experience good for all learners is part of the requirement.

A decade ago, the core question was whether we should design games specifically for girls or so-called "gender neutral" games to be played by boys and girls together. Is this still a burning question? If so, what new perspectives have emerged over the past decade?

CARRIE: That question makes me schizophrenic. In the collection of research citations on gender and gaming that I have been curating, the two most frequent tags are "gender stereotypes" and "what women want." The gender stereotype research tends to complain about girls and women are portrayed or conceptualized in stereotypical ways that ignore the wide diversity of female-ness. The what-do-women-want research reveals gendered desires and offers suggestions about how to create games to appeal to females.

From a design research perspective, Alan Cooper's proposition to "design for just one user" follows the tradition of designing products to "delight the few, please the many." That perspective implies that very best games for me would be designed for me. Some of what delights me also delights most humans. Some of what delights me would only appeal to a handful of other telecommuting, cat loving 52 year old new media professors. Even just satisfying one player would require many different Carrie-games, not just one. Each of us is more than our gender. The call for "games for girls" is a gross generalization. And yet, of course, some game designs are likely to be more appealing, overall, on average, to females and others to males. Schizophrenic. Sorry.

In her chapter, "Are Boy Games Even Necessary?", Nicole Lazzaro points out that designing for an extreme demographic reduces market size. An extreme male-typed game or an extreme female-typed game both leave out what players like most in most games. Games have changed enormously in the last decade, transitioning to become a mainstream medium and big business. With such an enlarged playing field, the answer from a business perspective is yes games for girls and games for boys and games for everyone. Gaming is large enough that it is beginning to resemble the magazine market. There can be very narrow market game franchises (paralleling the range of women's interest magazines from Vogue to Ms.) and more mainstream game franchises (paralleling Time or Newsweek).

Gender and gaming researchers tend to be more interested in empowering girls and women to engage with technology than they are with increasing game industry revenues. Betty Hayes' chapter points out that boys are more likely to engage in constructive, game-related activities such as modding, machinima, and creating fan web sites. These behaviors contribute to their IT expertise. Games for girls often do not include modding or recording, and therefore inhibit rather than facilitate tech expertise. Tracy Fullerton, Janine Fron, Celia Pearce, and Jackie Morie envision a "virtuous cycle" in which more women work in the game design industry, resulting in more games that appeal to girls, resulting in more girls becoming interested in becoming game designers. It doesn't matter whether the games are for girls, or gender neutral (ugh, that sounds so bland). We just want more appealing games.

My own research with colleagues Brian Magerko and Ben Medler at Georgia Tech and Brian and Jillian Winn at Michigan State University is moving in the direction of considering player type and motivation. We are working to develop and study adaptive games that express different game features depending upon what each individual player enjoys the most. Thus, instead of creating a game for girls, or a game for everyone, we create a game that can transform to become better for each individual player.

YASMIN: Can a game, or anything else for that matter, ever be 'gender-neutral'? And who decides? Game design can and should be more inclusive; one doesn't need to disrupt the narrative to offer more options for customization of characters or levels that are now common place for most games. That said, if we deal with younger players and school contexts, we need to be deliberate on what choices we offer in game designs to facilitate learning for various players.

In film studies, there has been extensive discussions of whether feminism has implications in terms of production processes and formal practices. Is there such a thing as a feminist approach to game design and if so, what would it look like?

YASMIN: A book chapter by Mary Flanagan and Helen Nissenbaum suggests an approach on how designers can identify the values that impact their design decisions from the initial conceptions to prototyping and play testing. You can call this a feminist design approach, if you want, or just plain good design strategy that can help everyone design better games.

We pointed to the rise of game companies as sites of female entrepreneurship as one factor that might shift the gender content of games. Why do we still see so few games companies run by women?

CARRIE: It seems like that ought to have started to change by now. Soon, perhaps? A few years ago game industry professionals complained that innovation was stifled because the game industry giants controlled distribution channels. But the growth on online computer game and movement to open up access to consoles seem to have eased some of the roadblocks.

Also, the proportion of female programmers in the game industry was only 5% in 2005, and 13% artists. The industry retains an ethic of "you have to be there when decisions are made" and an expectation that only those who do the heavy lifting have earned a say at the game design table. I am hopeful that new roles will open up such as design consultant to permit much broader participation in game design.

Happily, the Serious Game Design MA program at my university has had close to 50-50 female/male ratio of students in the first two years we've offered it. From where I sit (in a San Francisco basement telecommuting to a Midwestern university), there is plenty of interest on the part of women, and some are intending to start companies. Hopefully this same experience is happening on a much wider scale.

Our book ended with a consideration of Female Gamers as offering an alternative perspective on the "girl's game movement." Your book includes an interview with Morgan Romine from Frag Dolls. Such groups continue to be highly controversial with both feminist supporters and detractors. How would you evaluate their contribution to the issues this book explores?

CARRIE: A writer at the Chicago Tribune called to interview me about the release of the last Lara Croft game, hoping, I think, that I would be outraged. My response was to say Angelina Jolie is really cool, and although Lara's dimensions are ridiculous I am enormously glad to have a strong albeit ridiculous female character be the basis of a game franchise. I've had fun discussion with some of my male undergrad students in a gender and games special topics course, talking about what it feels like to them to play her.

But you asked about Frag Dolls. My response is similar. I celebrate every game conference attendee they beat (male or female). What a nice counter-stereotypical impression they walk away with. I hate the violence of video games and it bothers me that anyone enjoys blowing people and things up, even in a game. I love their confidence and their energy. They are being exploited, but they are also getting paid to do something they really enjoy. It is the birthright of Frag Dolls and other young women to contradict interpret and express the next generation of feminism.

YASMIN: The Frag Dolls are also opening a whole new chapter on the professionalization of gaming that is happening in the US; it has been around in Asia for quite some time. TL Taylor, one of our book contributors, actually examines in her chapter the ramifications of this change in the gaming landscape. A group like the Frag Dolls is just the most visible signpost of this change. As gaming moves into mainstream entertainment and professions, it can and will not escape the gender issues present in other industries as well. Ten years ago, the observations in From Barbie to Mortal Kombat seemed to focus on a group on the margins of technology while in fact, they were telltale signs of things to come. The chapters in Beyond Barbie and Mortal Kombat discuss the complex and continuing story of women and technology now situated in the context of gaming.

A Professor of Learning Sciences at the University of Pennsylvania's Graduate School

at Education, Yasmin Kafai leads research teams investigating learning opportunities in

virtual worlds, designing media-rich programming tools and communities together with

colleagues from MIT, USC and industry. In the early 90's at the Media Lab she was one

of the first researchers to engage hundred of children as game designers in schools to

learn about programming, mathematics and science. While at UCLA, she launched virtual epidemics in Whyville.net, a massive online world with millions of players age 8-16, to help teens learn about infectious disease. She also studied how urban youth create media art, games, and graphics in Scratch, a visual programming language developed together with MIT colleagues. Her research has been published in several books, among them Minds in Play" (1995), Constructionism in Practice (1996 edited with Mitchel Resnick), and the upcoming The Computer Clubhouse: Constructionism and Creativity in Youth Communities (edited with Kylie Peppler and Robbin Chapman). She has studied in France, Germany and the United States and holds a doctorate from Harvard University.

Carrie Heeter is a professor of serious game design in the department of Telecommunication, Information Studies, and Media at Michigan State University. She is co-editor of Beyond Barbie and Mortal Kombat: New Perspectives in Gender, Gaming, and Computing and creator of Investigaming.com, an online gateway to research about gender and gaming. Heeter's innovative software designs have won more than 50 awards, including Discover Magazine's Software Innovation of the Year. She has directed software development for 32 projects. Her research looks at the experience and design of meaningful play. Current work includes design of learning and brain games which adapt to fit player mindset and motivation and persuasive games where the designer goal is to engender more informed decision-making on complex socio-scientific issues. Heeter also serves as creative director for MSU Virtual University Design and Technology. For the last 12 years she has lived in San Francisco and telecommuted to MSU.

Jill Denner is a Senior Research Associate at Education, Training, Research Associates, a non-profit organization in California. She earned her Ph.D. in Developmental Psychology in 1995 from Teachers College, Columbia University. She studies gender equity in science, technology, engineering, and mathematics, with a focus on Latinas, in partnership with youth, schools, and community-based organizations. She edited the book Latina Girls: Voices of Adolescent Strength in the US (2006, NYU Press) and is the founder of Girls Creating Games where she conducts research on learning and technology in the context of after school programs.

Beyond Barbie and Mortal Kombat: An Interview with Yasmin B. Kafai, Carrie Heeter, and Jill Denner (Part One)

In 1997, Justine Cassell (then a Media Lab faculty, now at Northwestern) and I organized a conference, From Barbie to Mortal Kombat: Gender and Computer Games, for the MIT Women's Studies Program. It was one of the first academic conferences I'd ever organized, but I had no idea what a big deal it was going to be at the time. We brought together feminists from academia and industry to talk about the emergence of the short-lived girl game movement and in the process, we tried to explore what it would mean to expand the female market for games. A year later, Justine and I published a book based on the conference through the MIT Press, which has since become a standard in the Games Studies Field. Now, history has repeated itself: Yasmin B. Kafai, Carrie Heeter, Jill Denner, and Jennifer Y. Sun, seeking to understand what has changed over the past ten years, have organized a conference -- at UCLA -- and now a book for MIT Press, Beyond Barbie and Mortal Kombat: New Perspectives on Gender and Gaming, which was released late last year.

Justine and I were invited to speak at the opening of the conference and wrote an essay for the book exploring our own shifts in understanding the issues of gender and computer games since the conference. There, we express our pride -- and mild discomfort -- at seeing ourselves transformed from junior scholars to senior statesmen thanks to the publication of this new book. Frankly, I'm more flattered than anything else to see a new generation of feminist gamers, game designers, and game scholars take up this banner and release an important new body of research around the still very timely topic of women and the games industry.

The book opens with reflections from several other veterans of our original event, among them Brenda Laurel and Cronelia Brunner, and continues to have essays which talk about women's experiences working in the games industry, the growth of casual games as a market which strongly attracts female interests, the gender implications of work in the space of serious and educational games, and interviews with female game designers and with the leader of UbiSoft's Frag Dolls, a female gamer guild.

I couldn't let the release of this important book go without a shout out on this blog, so I asked the editors if they would agree to an interview about the book and about what has or has not changed about gender and computer games over the past decade.

It's been more than ten years since Justine Cassell and I published From Barbie to Mortal Kombat. What motivated you to want to update that book?

JILL: The first book had such a large impact on those of us trying to understand the role of gender in gaming and in technology more broadly. It was helpful to have a mix of academic and industry perspectives, as well as voices from different sides of the "pink" games debate. But as you know, in the last ten years, gaming has changed a lot--it has moved from the margins to the mainstream. It is one of the fastest growing industries in the US. and games are no longer simply a source of entertainment for the most tech savvy. In fact, games are driving innovation in health, business, education, and beyond. New types of gaming experiences have led to greater participation by females, and new research has revealed a greater understanding of what, how, and why females play. But even though women and girls are playing games in increasing numbers, the gaming industry is still run by men, and women seem to be the primary group expressing concern about this. Thus, we felt it was important to follow the model of the first book, with updates from the field.

YASMIN: We actually met a conference where we observed (and participated in) a very prominent event, called "the gender panel", that can be found at nearly any conference featuring female presenters with a mostly female audience. We wondered why nothing had changed in the ten years since the first edition had come out. We knew the field and the business of gaming was booming and that more girls and women were playing games. We titled the book edition for a reason Beyond Barbie and Mortal Kombat to open up the gaming community to the fact that gender issues are not just about equality in numbers and not just about differences in interests. The contributions in the book provide a broader perspective of what we need and can pay attention to when we study and design games for rich experiences.

Many more women play games today than they did ten years ago. Indeed, recent data released by the Pew Center for the Internet and American Culture implies that the gender gap we were discussing has significantly narrowed. What factors have encouraged more girls and women to play games?

CARRIE: At almost every age category, males spend more time playing games than females do. The magnitude of the gaming gap increases as children become young adults. My own research with Jillian Winn found in college, males have more free time than females and that free time is available in larger blocks of time. Available free time is associated with time spent gaming.

This statement of the near universality of gaming masks large variation in how much and what kinds of games teens play. The Pew report also says that boys play significantly more than girls and notes many significant gender differences by game genre. Boys play for more time and they play more and more different genres of games than girls do. The study asked whether teens played each of 14 common game genres. Boys play more action, strategy, sports, adventure, first-person shooter, fighting, role-play, survival-horror, and multiplayer games. Girls play more puzzle games. There is no significant difference in amount of play of racing, rhythm, simulation or virtual worlds games.

But your question was, what factors encourage more girls and women to play. Hardware and software technology is vastly more capable. Just look at how much computers themselves have advanced in 10 years. In 1997 Apple promoted "the blazingly fast (240MHz) PowerBook 3400." Today's 2008 a MacBook Pro runs at 1066MHz. The game industry has also grown into a multibillion-dollar marketplace. Game companies are seeking larger and new markets, and games are targeting females, either as the primary market, or more often, as part of a larger audience.

Games are getting more interesting, visually rich, more sophisticated, more diverse, more targeted and more ubiquitous. Games are a cultural medium. They are experiences to share and discuss. They are beautiful and surprising, funny and exciting.

YASMIN: The landscape of gaming in terms of genres and platforms has broadened over the last ten years. It has become socially acceptable to play games because a first generation of video game players has grown up and continues to play - all numbers indicate that indeed the gamer population is aging. In the last few years, we have seen a significant shift in who we consider a gamer: with the appearance of Wii older generations are gaming to stay fit both physically and mentally. Today, when we talk about gaming, we include all kinds of games from console games to FPS, sports, casual games, MMORPGS, and even virtual worlds that can have game components. We no longer play games only in arcades or basements but we play games everywhere. So it shouldn't come as such a big surprise that girls and women are playing games too.

Some claim that these shifts make gender a less urgent consideration in our understanding of games culture. Yet, you argue that "it is still critical to consider gender in order to understand and improve on the design, production, and play of games." Why? What issues have proven the most difficult to resolve?

CARRIE: Since we turned in the BBMK manuscript (in August, 2006), I have been developing an online gateway to research about gender and gaming. So far we have identified 362 citations dating back to 1982, including academic journals, conference presentations, books and book chapters as well as industry reports and web articles. The number of articles about gender and gaming has nearly doubled every five years since 1982. In other words, the topic is receiving more attention than ever.

Part of the reason for the fuss is the nature of the medium. We don't hear a lot about gender differences in movie going. Or books. Or web browsing. Or even toys, despite the extreme gender typing of a lot of toy advertising. I could offer excuses for each. Movies in the theater are a group activity, and Hollywood is better served by targeting as large an audience as possible. There are so many books and so many toys it is hard to worry about the overall category. Web sites tend to be functional and only a small subset target one or the other gender.

So why the continually increasing attention to gender and games? Electronic games emerged as a male medium, and typical game mechanics retain the original shooting, fighting, racing, and sports mechanics. The programmers who make electronic games are still overwhelmingly male. Somehow the medium still retains heavy traces of its origin. Lots of games still feel like they are more for boys than for girls, based on look and feel, story, and player actions. Perhaps if books had been invented by girls and only girls could write them. Might not books for boys still be a bit off target as the medium grows into its larger cultural market?

JILL: Several of the authors in our book talk about the fact that there are more similarities than differences in what, why, and how males and females play digital games. However, there seem to be great differences in how males and females experience the games they play. For example, in the chapters by Nick Yee and Holin Lin, we learn how the social context of gaming plays a significant role in a player's experience, and it appears that gender role stereotypes and discrimination are common across many settings and culture. In addition, the chapter by Elisabeth Hayes describes how different types of gaming experiences have the potential to increase IT capacity, but games that are more likely to be played by girls have fewer of the IT fluency building opportunities (e.g., modding).

YASMIN: I think in research and public media we have by far a much easier time to talk about differences in gender than about the construction or performance of gender. The story that girls don't play games in as large numbers as boys do or that they play different games is easily verifiable and accessible: who hasn't seen the difference in toy preferences and play first hand in their own family? It's much harder to sell the idea that gender is performed and thus more malleable. Theory and research-wise you have to be much more attuned to nuances and how they might play out in different situations.

Many critics of our original book assumed it would be primarily focused on the representations of women in games yet neither books spend much time dealing with games on this level. Why not?

CARRIE: Here too, a lot of the explanation goes back to the nature of the medium. Hollywood movies and TV shows are visual, linear and not interactive. Those media are all about representation. Games are so much more than representation. They involve player actions in the game, their interactions with other players, and sometimes customization of their avatar. And, as you ask in more detail later, what happens on the screen is only part of the game. The physical and social context and interpersonal dynamics with other players help define and shape the experience of playing a game.

The annoying aspects of the portrayal of women in games are not very different from all of the other mass media portrayals of women. It is not the most interesting aspect of gaming, and the portrayal emphasis on hypersexualized beautiful young bodies is so pervasive that the complaint is more about society than about games.

YASMIN: The focus on the representations of women in games and advertisements is often the most visible and thus most accessible entrance point into gender and games. I concur with Carrie that the representation in avatars is only one part of the complex equation of how gender comes into game play. But even these representations are culturally bound as for instance Mimi Ito's book chapter on gender dynamics in the Japanese media mix illustrates. In Japanese games male player characters often have features such as big eyes that would be considered part of feminized designs in Western games.

You write, "Today, in 2007, there has been a noticeable shift from pink or purple games to a more complex approach to gender as situated, constructed, and flexible." What would be some compelling examples of this more "complex approach" to gender and game design?

CARRIE: I think researchers studying and theorizing about gender and gaming are the ones who are approaching gender as situated, constructed, and flexible. Game designers are learning to think more broadly about player motivations. Nicole Lazzaro's chapter, "Are Boy Games Even Necessary," calls for moving away from demographic targeting, in which extreme preferences are targeted, in favor of more mainstream, designing for mainstream (male or female) players. My own work is moving to focus on player motivations and player types. Although some player types may turn out to be more prevalent among one gender, the emphasis is on the motivations sought, not the gender seeking those experiences.

JILL: The more complex approach can be found primarily in MMOs, or other types of games that allow players to create their own identity. Players can choose to take on distinctly feminine or masculine avatars, or an animal avatar that is not clearly male or female.

A Professor of Learning Sciences at the University of Pennsylvania's Graduate School

at Education, Yasmin Kafai leads research teams investigating learning opportunities in

virtual worlds, designing media-rich programming tools and communities together with

colleagues from MIT, USC and industry. In the early 90's at the Media Lab she was one

of the first researchers to engage hundred of children as game designers in schools to

learn about programming, mathematics and science. While at UCLA, she launched virtual epidemics in Whyville.net, a massive online world with millions of players age 8-16, to help teens learn about infectious disease. She also studied how urban youth create media art, games, and graphics in Scratch, a visual programming language developed together with MIT colleagues. Her research has been published in several books, among them Minds in Play" (1995), Constructionism in Practice (1996 edited with Mitchel Resnick), and the upcoming The Computer Clubhouse: Constructionism and Creativity in Youth Communities (edited with Kylie Peppler and Robbin Chapman). She has studied in France, Germany and the United States and holds a doctorate from Harvard University.

Carrie Heeter is a professor of serious game design in the department of Telecommunication, Information Studies, and Media at Michigan State University. She is co-editor of Beyond Barbie and Mortal Kombat: New Perspectives in Gender, Gaming, and Computing and creator of Investigaming.com, an online gateway to research about gender and gaming. Heeter's innovative software designs have won more than 50 awards, including Discover Magazine's Software Innovation of the Year. She has directed software development for 32 projects. Her research looks at the experience and design of meaningful play. Current work includes design of learning and brain games which adapt to fit player mindset and motivation and persuasive games where the designer goal is to engender more informed decision-making on complex socio-scientific issues. Heeter also serves as creative director for MSU Virtual University Design and Technology. For the last 12 years she has lived in San Francisco and telecommuted to MSU.

Jill Denner is a Senior Research Associate at Education, Training, Research

Associates, a non-profit organization in California. She earned her Ph.D. in

Developmental Psychology in 1995 from Teachers College, Columbia University.

She studies gender equity in science, technology, engineering, and

mathematics, with a focus on Latinas, in partnership with youth, schools,

and community-based organizations. She edited the book Latina Girls: Voices

of Adolescent Strength in the US (2006, NYU Press) and is the founder of

Girls Creating Games where she conducts research on learning and technology

in the context of after school programs.